Dreams - Derby Anmeldelser 

Great, friendly assistant who knew her stuff.
Not rushed or pressured.
Delivery was on time and perfect.

Excellent service from Nina, one of the bed experts, at the Derby Store. Nina spent time explaining the options available, listening to our requirements, made suggestions and most importantly Nina listened to us. Nina priced up several options and we nipped to a local coffee shop to discuss in private. We returned to the store 30m later to go ahead with the purchase. An easy process with clear a explanation of the payment options. The delivery date was agreed before we left the store. Everything went according to plan with delivery, removal of our old bed and the building of our new bed. The whole process has been absolutely faultless.
We've now had the bed a few weeks and could not be happier. It's well worth the couple of hours out of a Saturday afternoon to make sure we bought the right bed.

Excellent service from start to finish, the lady in the shop was great when she sold it to us as well as the politeness & efficiency of the delivery guys

Very professional,well informed about the company and products went out of the way to explain the difference between materials and the comfort of the mattresses,the young lady looked after us from start to finish and was extremely helpful.

Very helpful staff at the Derby Dreams store. We arrived late on a Sunday and staff remained after closing time to process our order. Could not have asked for more support, thank you! Really knowledgeable staff and good quality products. Not at all pushy and give you enough information to make your own decisions in your own time.

Advice from Nina brilliant, delivery people so polite professional and helpful. Product excellent.

From start to finish we have nothing but praise for our experience of Dreams staff and their service and the sofa bed is great too

Alicja provided an absolutely wonderful experience. She was incredibly helpful, attentive, and made me feel genuinely looked after from start to finish. Her warm, welcoming attitude immediately put me at ease, and she took the time to really understand my needs. Nothing felt like too much trouble, and her care and professionalism truly stood out. Thank you, Alicja, for such excellent service!

Very helpful and friendly, very informative and my new mattress came ontime with no problems at all.

Since having the Freya double divan bed we have had the best sleep ever 😴 my husband has nearly filled underneath with his models plenty of storage brilliant for the price we paid.

Bed is very good and the service from start to finish was perfect delivery chaps very helpful and on time

I visited the Derby store today with my sister who has additional needs we were served by Will who was extremely patient and kind explaining things. Excellent customer service and a credit to your company

Good services from the staff the store to the delivery driver. Communication great.

Your staff both in store and during delivery were extremely helpful and courteous. They made us aware of all our options. We are very pleased with the bed and mattress we have purchased which is extremely comfortable and provides excellent storage space under the bed

Good value comfy mattress
Only negative was length of time for delivery
Delivery guys were awesome realky friendly and respectful

Good customer service and excellent delivery service.

Would highly recommend. Very helpful. Knowledgeable but not pushy and didn't rush us . We got our dream bed and felt very happy with the service received

Perfect service from the minute I walked into the showroom until the bed was delivered and assembled. Communication was excellent right up to delivery.

Very professional service Lots of options available Knowledgeable staff cheerful and extremely helpful.good options on delivery dates Helpful nice purchasing experience
Good delivery staff very polite and as we were told came within the time slot given

Well organised in store when purchasing product, delivery was on time and fitters wore protective footwear which was much appreciated, efficient in assembling and polite and helpful.