i did not experience any problems. The delivery was on time and the delivery gents were polite and helpful when setting up the bed , removing the old one then tidying up after themselves. The bed is... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I want to sing praises of Dreams, they have been so helpful to me and deserve a customer award for their services. I purchased a single adjustable bed, unfortunately I had difficulty getting in... Se mere
Salesperson was very knowledgeable, fully explaining products, taking time with us & leaving us to talk over our decision. Delivery was seamless, arrived on time & really helpful delivery guy. All in... Se mere
The young lad at dreams, think his name was Bradley, such a polite, helpful and knowledgeable lad, he was able to answer all our questions about the beds, sizes and mattresses, he urged us to try them... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Gatwick Road, RH10 9PQ, Crawley, Storbritannien
- 01293 613025
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I want to sing praises of Dreams
I want to sing praises of Dreams, they have been so helpful to me and deserve a customer award for their services.
I purchased a single adjustable bed, unfortunately I had difficulty getting in & out of bed (due to ongoing health issues) I then fell out of bed , realising it wasn't the bed for me! After speaking to Dreams they kindly allowed me to swap my single bed for a double one,
Big problem I was able, just, with aids to get in the bed but was unable to get out!!!
Dreams came to my rescue again, I was allowed to send this bed back as it has been decided I need a hospital bed. The bed was collected within a few days and apart from paying a pick up fee My money was reimbursed within the week! How good was that?
So again I say a great big thank you for your excellent customer service, a big shout out for Sean, your
kindness and empathy & understanding, well done Dreams from a very happy & grateful customer.
I think the mattress is great my…
I think the mattress is great my husband not to happy it's not firm enough
i did not experience any problems
i did not experience any problems. The delivery was on time and the delivery gents were polite and helpful when setting up the bed , removing the old one then tidying up after themselves.
The bed is in my guest room and has been tested and given 5stars by my guests for comfort.
Excellent service from choice to delivery
Salesperson was very knowledgeable, fully explaining products, taking time with us & leaving us to talk over our decision. Delivery was seamless, arrived on time & really helpful delivery guy. All in all, a really excellent experience.
Dreams have been great took us to the…
Dreams have been great took us to the machine bed that’s helps you choose the right mattress we were taken to serval beds to find the most comfortable mattress for us ordering was easy and we were made a lovely cup of tea . The staff were very helpful and friendly and made choosing our mattresse and bed a pleasant experience
Once the bed arrived on the date arranged the delivery men took old bed and mattress away put our new bed together talked us though the care of the mattress they were very friendly and polite , the only thing was they left a staple in the bed which I cut my finger on when we made the bed and had to change the sheet again as I got blood on it
The team at Dreams in Crawley are…
The team at Dreams in Crawley are great. They are very helpful and don’t rush you or put pressure on you. We have brought 2 mattresses and bed frames from them. Will definitely go there again.
Highly recommend the Dreams team at Crawley
The whole experience from selection in the store to delivery and now sleeping on my lovely new bed has been fantastic. The sales team were very helpful and supportive, the delivery team friendly, polite and accommodating. My new bed and mattress a delight to sleep on.
Great service
Arrived at Crawley shop was greeted by member of staff and was asked to feel free to look around. Pillows were given. Looked around without any hassle but when needed assistance was happy to advise.
Really friendly and knowledgeable, excellent service!
Really friendly and knowledgeable staff, they weren’t pushy, they took the time to understand my requirements and budget and the gave some suitable suggestions so I could
find the right mattress. We were able to take home a mattress on the day and the excellent staff (Ian and Matthew) plus a lovely lady made sure the mattress was appropriately packaged and fitted into the car. I would highly recommend. Thank you!
The whole process was fantastic the…
The whole process was fantastic the sales lady kaylee was exceptional and delivery was very smooth both the fitters were polite and did a brilliant job removed there shoes and took great care bringing the bed in and cleaned up all the waste five stars to dreams
Absolutely fantastic customer service…
Absolutely fantastic customer service from Matthew and Ian. Highly recommend Dreams in Crawley
Good service
Good service, arrived on time and delivery men were helpful. Matress is comfortable
Fantastic service went into dreams in…
Fantastic service went into dreams in Crawley and came out with a great bed.
Friendly and helpful staff
The staff were helpful and knowledgeable without being pushy
Very polite and helpful delivery team…
Very polite and helpful delivery team delivered with in the time slot delivered it to were we ask will definitely recommend to others
Sales Person is amazing and very…
Sales Person is amazing and very helpful and he has gone beyond miles and assisted us to find the bed frame and mattress matching the previously ordered mattress in 2022. I would recommend dreams Crawley store .
The sales team in the shop were very…
The sales team in the shop were very patient and hepful guiding me around the various types of mattress to help me decide on the right one for me. The delivery people arrived on time and carried the very heavy mattress in, unpacked it and took away the packaging and the old matress leaving the bedroom neat and tidy. What more could anyone ask.
Great exoerience
Great exoerience. Ian the sales person in Crawley super helpful, but not pushy. Love my new mattress!!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







