Nick was the perfect salesman! Gentle mannered, approachable, patient and knowledgeable. We spent a good hour in store walking round with our test pillows trying to decide which mattress was right f... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Everything. Listened to my problems. Made good suggestions. Confirmed by test bed. Also aware of my price considerations. Could not have asked for anything more. Real good old fashioned service.... Se mere
Absolutely Customer focused Staff both extremely friendly & helpful. Two Hot drinks were provided before we even got started. Evy in the Cambridge store gently guided me through the process in a frien... Se mere
We bought 2 bedframes and mattresses at Dreams Cambridge. Frances is very friendly and patient to give us good suggestions and let my family try different mattresses. We bought 2 king size Tempur at t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 1 Beehive Centre, CB1 3ET, Cambridge, Storbritannien
- 01223 353947
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff in the Cambridge Store
The staff in the Cambridge Store, were really friendly they listened to what I was looking for and helped me to make an informed choice of mattress. The delivery chaps were super friendly and very helpful, tidy and respectful. Thank you
Sophie was amazing
Sophie was amazing. Really helpful. Didn't push for a sale. Loved the mattress that showed me what mattress was the best for my sleep.. would definitely recommend
Good all round service 👏 and love my…
Good all round service 👏 and love my new mattress.
The team were very helpful really nice…
The team were very helpful really nice service thankyou
Absolutely Customer focused Staff.
Absolutely Customer focused Staff both extremely friendly & helpful. Two Hot drinks were provided before we even got started. Evy in the Cambridge store gently guided me through the process in a friendly & extremely knowledgeable manner to choosing my new Mattress. She provided all the options available within my requirements for comfort & budget. I ended up shortlisting two options & settled for another Tempur which I have had for the past 15 years, fabulous product & lasts a long time & none of this topper or hybrid mattresses. Thank you Evy for all of your excellent support & guidance, a pleasure doing business with you.
Tempur mattress
First of all, we were not overly impressed to be buying a new mattress only 3.5 years after our original TheraPur purchase - the sidewall collapsed and Dreams spent months telling us that it was an expected behaviour despite the fact they'd since changed all of their mattresses to include reinforced sidewalls.
We decided to go for a Tempur mattress. They're very expensive but after using it for approximately 2.5 months we're very happy with it. We've never had a memory foam mattress before so it does take some getting used to but it doesn't take too long.
The staff in the Cambridge store were helpful, explaining how the mattress firmness would be slightly different depending on the bed base you have so we were able to consider that when making a final decision.
All in all, pretty happy so far. Hopefully won't be buying a new mattress for a few years.
Excellent and knowledgeable help to…
Excellent and knowledgeable help to purchase. No unwanted pressure to buy...but he was on hand if we needed help.
Professional and respected.
Excellent customer service.
Excellent customer service.
Friendly and welcoming Evy gave us all we needed to know about products and offers. VERY happy with the purchase.
See you again.
Magda:)
Delivered on time
Delivered on time. Crew put onto the bed unwrapped it for us to check they removed old matteress before we signed off delivery ..very professional. Happy costomer
Dreams Experience
The staff in the store are helpful and address my concerns patiently. The staff in the back office has helped to do the price guarantee refund promptly. The staff helped us to assemble our bed frame are friendly and accommodate our needs patiently.
Really helpful and knowledgable staff…
Really helpful and knowledgable staff who made the whole process so much easier and quicker than I've experienced in this past!
Great quality bed and mattress
Great quality bed and mattress
Delivery and assembly perfect and friendly staff
Sales staff not too pushy
Excellent service. Very good products.
Very helpful lady who was doing her internship on Saturday 7/12/24. Listened to our needs and guided us through very nice mattresses which suited our needs.
Very helpful store staff even though…
Very helpful store staff even though the computer system was playing up. Arranged what I wanted efficiently and good delivery on time.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







