Today we visited Bury St Edmunds store and were greeted by the very welcoming Nathan. We had no idea what we were looking for and a million questions, but nothing was too much trouble for him - he... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My mother needed a new mattress so off we went to Dreams in Bury St Edmunds. The chap who dealt with us was fab, she laid on endless mattresses before selecting her favourite. She was given all the in... Se mere
We bought a super king from the Bury store. We got the Tempur Mattress and Frame. Nathan was extremely helpful. We didn’t feel rushed even when putting in different combinations of beds to work o... Se mere
Paid extra for a replacement mattress on 15th April under their 100 night warranty and a month later ( today) it arrived again no paperwork was given or offered. The driver refused to take the old... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
St.Edmundsbury Retail Park, IP32 7BT, Bury St Edmunds, Storbritannien
- 01284654822
4,9
Fremragende
207 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good friendly service
14. marts 2025
Amazing customer service and quick…
Amazing customer service and quick delivery.
People who delivered the bed were very patient and polite
7. marts 2025
Excellent service
8. februar 2025
Amazing product
Amazing product. Amazing service. Best night's sleep in years. Would highly recommend.
26. januar 2025
Dreams message me to let me know when…
Dreams message me to let me know when the delivery was coming. And it was on time!
19. januar 2025
The staff especially the manager at…
The staff especially the manager at your Bury St Edmunds store were excellent,nothing was to much trouble they knew there stuff very professional with the human touch.Unlike the idiots next door in Bensons beds.
27. december 2024
Finally, a decent pain free nights sleep.
Excellent service from walking into Dreams Showroom to the delivery. Very helpful knowledgeable staff.
2. januar 2025
Arrived on time and pleasant men
21. december 2024
Thankyou dreams mattress is… Good shopping experience from start to finish thanks again
Thankyou dreams mattress is brilliant
19. december 2024
Tempur mattress
First class knowledgable staff who went above and beyond to make sure that I found the right mattress for me.
Offered refreshments and made to feel like a valued customer
Would never buy from any other shop now
2. november 2024
The men were very helpful and my bed is…
The men were very helpful and my bed is very comfortable would highly recommend to anyone to shop there for a bed
12. december 2024
Really happy with the mattress very…
Really happy with the mattress very comfortable
12. december 2024
So pleased with our new bed
So pleased with our new bed, the guys that delivered and put the bed together were very careful and efficient. Thank you Dreams very much
8. december 2024
Got what I paid for
Got what I paid for
Arrived when they said it would ,although 8weeks was a long wait .
Delivery guys were good. Helpful and kept me informed of arrival time .
23. november 2024
Best service I have ever received
The whole experience was a pleasure. I first went into Dreams to enquire about a mattress & was greeted very warmly by Nathan. He was very helpful & informative & I left knowing this was the store where I was going to purchase my mattress from. I returned a few weeks later with my husband & saw Ryan, again we received amazing service. On both visits we tried lots of beds, but this trip was to choose the correct one. Which with Ryan’s help we did. My husband was so impressed with the pillows you have while trying the beds we also purchased 2 of them ! Ryan also made us coffees while we were there & we never felt rushed. I highly recommend that if your looking to purchase a bed, then this is the store to choose. My husband has never been so pleased to part with his money 😂 Thankyou so much for everything. Oh we were also allowed to take our dog in with us 😊🐾
11. november 2024
Uopfordret anmeldelse
Delivered on time and smoothly
Delivered on time and smoothly. The men were courteous and respectful
9. november 2024
Excellent advice and delivery
Good advice and listened and answered my questions with enthusiasm and knowledge
9. november 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.