I was assisted by the brilliant Eva who gave great advice and worked to ensure that my budget was met. My sleep position was monitored and I was shown a selection of beds. Eva was enthusiastic, kno... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service, greeted at the door, offered refreshments Good advice given and patience shown with my elderly mother. Couldn’t ask for more
The service was very knowledgeable and informative. She showed us the relevant bed that suited us very quickly. We were offered a drink.
We visited Dreams at Shield Retail Centre at Filton Bristol today, we were serve by Sophie . Sophie greeted us with a smile and engagement manner and attitude which was lovely . Sophie product k... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
The Shield Retail Centre, BS347BR, Bristol, Storbritannien
- 01173137471
4,9
Fremragende
163 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good experience ordering online
Good experience ordering online. Agent helpful and polite. Delivery on time and both delivery men again very helpful
11. januar 2026
They were on time.Delivery men were…
They were on time.Delivery men were very helpful.No complaints.
26. oktober 2025
easy to buy and at a good quality
15. december 2025
Brilliant
Brilliant! We had a session on their Sleepomatic gismo which identified our sleeping patterns & have enjoyed using our new mattress since. I recommend Dreams to all.
12. februar 2025
Fantastic store manager
The store manager knew her stuff and helped guide me all the way through, nothing was too much and i was a demanding unsure customer.
I went back to the store several times to help decide what i wanted and each time she was there being very friendly and helpful, offering drinks and asking what else could she do to assist me. I was mostly indecicive due to waiting to move house.
I had gone to the cribbs causeway store but the welcome i got there was not great at all and did not feel i was welcome unless i was going to buy that same day, this includes from the store manager there also.
The customer service from the Filton store stood out to be so much better and welcoming which is why i went to the Filton store to make my purchase, the Cribbs causeway store could learn a lot about customer service from the Filton manager.
25. september 2025
Team at Filton branch were brilliant
Team at Filton branch were brilliant. No rushing, we had plenty and time and tried several beds and pillows. Came away with exactly what we wanted within our budget. Staff were knowledgeable, helpful and friendly. I later took some friends there and they had a similar experience and bought a fabulous mattress.
16. marts 2025
I was greeted and served by a very…
I was greeted and served by a very polite, helpful and knowledgeable young lady the machine they have which reads how your body lies was also very helpful in which mattress I chose. The member of staff weren’t pushy just very helpful
3. oktober 2025
Uopfordret anmeldelse
Great store
Great store staff are very helpful and welcoming and offer you all information needed to allow you to make a decision without any pressure offered a drink whilst in the store and made feel as nothing was to much trouble left the store feeling very happy
15. september 2025
Uopfordret anmeldelse
Professional and great service
Professional and great service. Excellent quality purchase and a very happy customer. If you don't know what Mattress you need, dreams will help you.
11. september 2025
Uopfordret anmeldelse
Exceptional service at the shop great…
Exceptional service at the shop great service on delivery very happy with the mattress sleeping well thanks.
29. august 2025
Great sales person very knowledgeable…
Great sales person very knowledgeable and extremely patient
10. august 2025
Uopfordret anmeldelse
Mattress and pillows purchaseSmooth assistance throughout our visit…
Smooth assistance throughout our visit and we took the help with recycling the old mattress. I’m 83 so couldn’t manhandle the mattress so it was good that this service is available.
25. juli 2025
Amazing service and comfortable bed…
Amazing service and comfortable bed dreams is best 👍
19. juli 2025
The mattress is very comfortable
The mattress is very comfortable. I am still getting a stiff back first thing in the morning, but it seems to be getting easier.
27. juni 2025
Dette er Trustpilot
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