Both the lady at the store when I ordered was extremely helpful and both the delivery men were also extremely helpful. All the staff I dealt with were helpful and very polite
Lokation
Skift lokationUnit 2C, The Peel Centre,, Skimped Hill Lane, RG12 1EN Bracknell, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very helpful salesperson. Delivery was when I wanted it. The bed is so comfortable. Frame fitted quickly and efficiently.
Helpful staff in the shop and very pleasant delivery guys. I used the test bed in the shop to help decide which mattress to have and the one I decided on has been great, very comfortable. No complaint... Se mere
The bed was a little firm for the first week, but we have got used to it now, definitely helps me sleep a lot better than my previous mattress. The pillows that came as part of the bundle I did not m... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 2C, The Peel Centre,, Skimped Hill Lane, RG12 1EN, Bracknell, Storbritannien
- 01344 558186
4,7
Fremragende
91 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful salesperson
Very helpful salesperson. Delivery was when I wanted it. The bed is so comfortable. Frame fitted quickly and efficiently.
13. juni 2026
Both the lady at the store when I…
Both the lady at the store when I ordered was extremely helpful and both the delivery men were also extremely helpful. All the staff I dealt with were helpful and very polite
4. juli 2026
No complaints
Helpful staff in the shop and very pleasant delivery guys. I used the test bed in the shop to help decide which mattress to have and the one I decided on has been great, very comfortable. No complaints.
26. juni 2026
Great experience
Great experience
Was updated regularly around order and delivery. Even installed and highly recommended.
3. maj 2026
good service by delivery man and…
good service by delivery man and instore sales adviser
13. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Cheap and Disappointing
Cheap and inferior Products, Specially Dreams OWN brand, as for the staff, Not a good experience.
Most Certainly Would NOT go back to Dreams again.
SS
Ascot
14. april 2026
Besvarelse fra Dreams - Bracknell
Hi S S,
Thank you for taking the time to leave a review, your feedback is greatly appreciated.
If you change your mind and would like to discuss your experience please be in touch.
Regards,
Hassan
I was welcomed to the store
I was welcomed to the store. The advisor was very pleasant and very very knowledgeable. I was offered the sleep match experience and was highly impressed.
From there I tried the mattresses that were recommended for me and came back again to make a purchase. A highly satisfying experience. Would highly recommend! Did not feel pressured at any time to buy anything.
18. april 2026
Uopfordret anmeldelse
Great from start to finish.
Great company. Great staff in store. So helpful and knowledgeable.
Great delivery team taking care with my newly painted walls.
Great communication from delivery team.
So pleased to spend extra getting mattresses delivered to the bedrooms.
Very pleased with the goods. Thank you for such an easy process from start to finish.
9. maj 2026
Patrice was the absolute best
Patrice was the absolute best , he greeted us nicely and told us about the best mattresses. We spent about an hour there just chatting to him as he was so nice and welcoming , thanks Patrice.
Cassandra
26. april 2026
Uopfordret anmeldelse
The bed was a little firm for the first…
The bed was a little firm for the first week, but we have got used to it now, definitely helps me sleep a lot better than my previous mattress. The pillows that came as part of the bundle I did not manage to get on with, the ones we tried in the shop were perfect but the ones than came with the mattress were to hard for me so have reverted back to my old pillows. In summary the mattress is great the sales person in dreams Bracknell was first class along with the delivery. Maybe I will go and check out some different pillows to see if I can find something more suited to me and my wife.
2. maj 2026
Happy that I ordered from Dreams
Very happy that I ordered our new mattress from Dreams. Getting the right one was pretty easy with the help of the Bracknell staff and then the delivery service was excellent.
15. april 2026
Buying a bed is a big thing!
Buying a bed is a big thing! Choosing was difficult as the range is huge, but the staff were really helpful and before long I’d placed the order.
Delivery and assembly guys were great, polite and quick.
And then it was time for bed! Fantastic!
17. april 2026
DREAMS Bracknell store
Went to the bracknell store this morning to buy a matress and bed frame, excellent customer service by louis and the lovely lady, cant remember her name, do apologise, even had a coffee made for me and my husband, had a lovely bed test to see what mattress was perfect for us, I changed my mind and only bought the mattress but will come back in a month's time to get the bed frame, pillows etc, can not fault dreams in any way, will tell friends and family to come to dreams for the excellent customer service and friendly staff, give them 10 out of 10.
21. april 2026
Uopfordret anmeldelse
Dreams Bracknell so helpful
It is many years since we bought a mattress and the service at Dreams in Bracknell was so very good and reassuring. We did the mattress machine assessment (techie term!!!!), tried out a number of recommended mattresses for zone support etc. and bought one which we did not think we would and the service was brilliant.
18. april 2026
Uopfordret anmeldelse
Very good thank you
11. april 2026
Every store needs an Alex!
The Bracknell store has one of the best, most knowledgeable staff in there. Alex was amazing! Great value matress and fabulous service. Felt very confident in our purchase
4. april 2026
Uopfordret anmeldelse
Good experience all round delivery also…
Good experience all round delivery also very good respected our home by wearing appropriate protective clothing.
7. december 2025
Jasmine and Alex made my visit to…
Jasmine and Alex made my visit to Bracknell store a journey and I loved every minute of it. I walked away with a king size tempur. Can’t wait.
24. marts 2026
Uopfordret anmeldelse
New matress.
Excellent sales person. Plenty of product to assess and great after sales and delivery service.
1. marts 2026
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