Such lovely and helpful staff in the Basingstoke store. Staff reminded us when balance for payment was due. Our lovely new bed and mattress arrived exactly on time. The two delivery guys were so hel... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We had a great experience buying our bed from Dreams. Nothing was too much trouble and the staff in Basingstoke were so helpful, and very patient. We had to keep moving the delivery date because ou... Se mere
I was really happy with the way I was treated in the store and also the time they spent with me to try and find the correct mattress. Yes, I would definitely recommend the store if anybody asked me t... Se mere
Completely attentive to my requirements from start to finish. Loved the technology to confirm mattress type required. Kept fully informed from start to finish. In particular Mark was the on... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Unit 3 Hatch Warren Retail Park, RG22 4TT, Basingstoke, Storbritannien
- 01256436130
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Such a great experience
Such lovely and helpful staff in the Basingstoke store. Staff reminded us when balance for payment was due.
Our lovely new bed and mattress arrived exactly on time. The two delivery guys were so helpful. The items were well wrapped and packaged. The instructions to assemble the bed, were easy to follow, with all tools included. We are over the moon with our soooo comfy bed. Thankyou Dreams
Svar kan have AI-indholdLæs mere
The mattress is not as hard as I felt…
The mattress is not as hard as I felt while buying.i get totally pressed inside the mattress while I sleep and in morning I get up with full body pain
I would like to return this mattress and get a firm one in replacement totally disappointed

Besvarelse fra Dreams - Basingstoke
Good service
I was really happy with the way I was treated in the store and also the time they spent with me to try and find the correct mattress. Yes, I would definitely recommend the store if anybody asked me to. The Staff were very helpful and likewise the delivery service team. So thank you very much.
Buying a mattress - The whole process flowed from beginning…
The whole process flowed from beginning to end. I was listened to, advised and guided over my purchase. Everything was explained to me and my questions answered and it was delivered on time and my old mattress taken away.
Helpful in explaining the options for…
Helpful in explaining the options for buying a bed. The person who bought the bed is very pleased with it. I would be very happy shop there again.
We had a great experience buying our…
We had a great experience buying our bed from Dreams. Nothing was too much trouble and the staff in Basingstoke were so helpful, and very patient. We had to keep moving the delivery date because our moving date kept being delayed and this was handled very professionally. They were very knowledgeable about the beds which enabled us to make the correct decision for us. Thank you.
VERY COMFY AND PRACTICAL BEDS
VERY COMFY AND PRACTICAL BEDS. WHOLE EXPERIENCE FROM ORDERING TO DELIVERY AND INSTALLATION WAS FANTASTIC!
Great customer service
Great customer service, lots of knowledge not pushy asked budget first, so they could guide you to different mattresses, massive range of mattresses. Very polite.
Excellent service and great out come
Excellent service and great out come, love my frame and matress. Marvellous customer service and delivery service
All Good No Problems
Superbly comfy tempur bed mattress…
Superbly comfy tempur bed mattress and an excellent delivery and bed installation service.
Really helpful staff in the shop when trying out and deciding on the right mattress for us.
Happy customers all round!
Great bed and comfortable mattress
Great bed, comfortable mattress. Good service and advice. Flexible delivery and installation, with a few no quibble changes to our furniture installation amendments
All round positive experience
Knowledgeable staff. In store experience was good, took time to explain products. Helpful when my delivery kept having to be put back, in store and by telephone. Very efficient and polite delivery men. Highly recommend your company.
Helpful friendly people both in store…
Helpful friendly people both in store and on the delivery team
Very helpful store staff
Very helpful store staff. We felt under no pressure to buy. We ended up buying a luxury king mattress and a double bed, headboard and mattress combo!
From start to finish it was a great…
From start to finish it was a great experience with the Basingstoke team at Dreams. I’ve had my new bed 2weeks now and honestly I wish I’d had got one years ago I sleep a lot better and it’s so comfortable thank you Carl and your team you’re the best ever.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







