As you say the solid base does a really good job supporting my puppies long body! The wide shoulder strap distributes the weight comfortably. Very pleased! Thank you, Simon Ansell
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Se, hvad kunderne siger
Having a DogSnug just made it easier to navigate with busy towns/streets when there's already alot of dog owners/walkers & it massively came in handy when we were hiking in the Peaks when coming back... Se mere
Excellent miniature dachshund carrier with long comfortable bottom for long body snd spine. Easy to carry and comfortable for dog. She loves going in it. Ideal for long walks or travelling on public t... Se mere
Buyer beware! After deciding the sling was not suitable for my use, I returned the item tracked and signed for, the item was received by Dog Snug, but I have never had notification that the item ha... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We’re Dogsnug — an independent dog brand based in Stoke Newington, London. We design and make carriers, harnesses, and jumpers in our workshop, creating thoughtful, good-looking gear that works beautifully for dogs and their people. Trusted by thousands of dog owners, Dogsnug creates comfortable, stylish, and long-lasting gear for dogs. Dogsnug began over 10 years ago, when we struggled to find kit that truly worked for our own whippet dog Kai. Too often, the choice was either practical but unattractive, or stylish but not built to last. So we set out to make products that do both — combining comfort, durability, and a modern look you’ll feel good about using. Since then, we’ve worked with thousands of customers, both online and in our Stoke Newington shop, to refine and perfect our designs. Every product is informed by real dogs, from dachshunds needing back support to whippets who hate the cold. We obsess over details like adjustable straps, water-repellent fabrics, and breed-specific fits, so daily walks, train rides, and adventures are easier and more enjoyable for everyone. We’re proud to stay independent and keep all our design and production in East London. At Dogsnug, our mission is simple: to keep your dog comfortable, safe, and stylish on every outing — while giving you gear you can trust to last.
Kontaktoplysninger
54 Stoke Newington Church Street, N16 0NB, London, Storbritannien
- 07723679921
- info@dogsnug.com
- www.dogsnug.com
4,4
Fremragende
95 anmeldelser
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mr Pickles mini Dachhund
Mr Pickles my mini wire haired Dachshund loves dogsnug coats me has six, small long fits him perfectly.
20. oktober 2025
Besvarelse fra Dogsnug
Six Dogsnugs! Mr Pickles clearly knows what he likes — a dachshund with taste. We’re so happy the Small Long fits him perfectly (our favourite words). Give that stylish little gent a pat from all of us.
I ordered the incorrect size so…
I ordered the incorrect size so actually had two in order at the same time
I called customer service and left a message asking them to call me back- they did and rectified the order as well as refunding immediately
Very friendly and helpful
Live the bag just as described
8. oktober 2025
Besvarelse fra Dogsnug
Thank you so much for sharing this! I’m really glad we could sort it quickly for you — and that you love the bag 💛
Thank you so much for taking the time to review us, it means the world to us :)
Besvarelse fra Dogsnug
Aww, thank you! 🎄 Norman’s going to be the star of every Christmas market — guaranteed to outshine the mulled wine and mince pies. Do send us some pictures of Norman looking all snug and festive in his carrier! And thank you so much for taking the time to review us, we appreciate you!
Great lead and collar for seaside dogs
Great lead and collar - living by the sea most leads rust and have to be chucked. These ones with decent fittings survive well and the colours are great
6. oktober 2025
Besvarelse fra Dogsnug
Thank you ! We’re so glad to hear they’re holding up against seaside life — salt and sand can be brutal on fittings! We chose solid brass hardware for durability, so it’s great to know they’re doing their job (and looking good while at it) :) Thank you so much for taking the time to review us, we appreciate you!
My dachshund loves her bag
Love this. Helpful and super quick delivery. My dax needed to stay off her leg for a week and she’s so comfy and much more settled in this bag that we now use it for regular outings to coffee shops etc. got x-long and x-sturdy as she’s a standard and super happy.
2. oktober 2025
Besvarelse fra Dogsnug
Thank you so much for your lovely review! We’re so glad to hear she’s comfy and settled — that’s exactly what we hoped the Air Carrier would do! Hope she’s fully back on her feet now, and we love that she’s able to join you for coffee dates in style ☕
Fast solutions
Fast delivery and quick to find an alternative when necessary. How ghost quality products.
6. oktober 2025
Besvarelse fra Dogsnug
Thank you so much! We’re so glad everything got to you quickly and that we could help with an alternative when needed. We put a lot of care into making sure both our products and service are up to scratch — so it’s lovely to hear it’s appreciated.
(And we think you meant “good quality” — but if our gear is also ghost-quality now, we’ll take it 👻 ,it is halloween season after all 😉)
Must have for small dog owners
such a great product, very well made and comfortable for both the pup and me. Sits well over the shoulder and weight is distributed well. The handy side pocket and internal clip are useful additions. Would highly recommend.
26. september 2025
Besvarelse fra Dogsnug
Thank you so much — what a lovely review! We’re so happy to hear the carrier’s been comfortable for both of you (that’s the holy grail, really). And a big thank you for noticing the details like the side pocket and internal clip — we put those in to make life just that bit easier.
Thanks again for the recommendation — it means the world coming from a fellow dog person!
Good bag shame about the clip
The bag is brilliant for our year old miniature Dachshund,he loves it and it makes it easy to carry him when he gets tired on a long walk, I would have given 5 stars if the carabiner clip that attaches him to the bag hadn't failed after the first use
7. oktober 2025
Besvarelse fra Dogsnug
Thank you so much for the kind words about the bag — we're thrilled your little dachshund is loving it and that it's helping on those long walks!
I'm really sorry to hear the carabiner clip failed — that’s absolutely not the experience we want anyone to have. It’s not something we see often, and we’d love the chance to put it right. Please drop us a quick message and we’ll get a replacement sorted for you.
We appreciate the honest feedback — it helps us keep improving. And thank you again for trusting us with your little one’s comfort!
Besvarelse fra Dogsnug
Thank you! So glad to hear the fit was spot on — and we hope your pup is loving their stylish new look (and staying dry, of course).
This is the second time I’ve ordered…
This is the second time I’ve ordered from dogsnug! Love the water proof fleece, perfect fit for my standard dachshund. Also great price and delivered on time. I highly recommend to anyone!
26. september 2025
Besvarelse fra Dogsnug
Thank you so much — we love hearing from returning customers, especially when their dachshund is living their best, snug life! So glad the waterproof fleece is doing the job (and looking fab doing it).
We really appreciate the recommendation — and the kind words about fit, price, and delivery are the cherry on top. Give your sausage a cuddle from us!
Absolutely lovely fleece for my…
Absolutely lovely fleece for my Dachshund and a great fit, arrived quickly too
27. september 2025
Besvarelse fra Dogsnug
Thank you! We’re so glad the fleece fits your dachshund beautifully — and that it got to you quickly too. Hope they’re staying warm, dry, and very stylish out there 🐾
Besvarelse fra Dogsnug
Thank you so much — that means the world to us! We're so glad both the product and service worked well. Tail wags all round 🐶💛
Poor quality for price and has to chase…
Poor quality for price and has to chase customer service repeatedly for refund. Very frustrating- would not recommend sadly.
17. september 2025
Besvarelse fra Dogsnug
I’m really sorry it took us too long to reply with your return instructions — you should’ve received them automatically, but we discovered our system had been disconnected. That’s now fixed, so future returns will have the info instantly.
I’m also sorry to hear the item didn’t meet your expectations. We put a huge amount of care into the quality and design of everything we make, and we’re lucky to receive lovely feedback most days — but of course, we know no product is right for everyone.
Just to reassure you: once you send us your return and we receive it, we’ll process your refund within 2–5 working days.
Apologies again for the delay and the frustration it caused — and thank you for your patience.
This is the 2nd dogsnug I’ve ordered
This is the 2nd dogsnug I’ve ordered. My miniature daxi loves them. Life savers !! X
17. september 2025
Besvarelse fra Dogsnug
That makes our day — thank you! We love that your little daxi is living their best, snug life. So glad the jumpers are doing their job (and looking fab doing it). Give them a cuddle from us! x 🐾
Great products as always
17. september 2025
Besvarelse fra Dogsnug
Thank you so much for your lovely review! We’re delighted that you've chosen our products once again. We look forward to helping you again soon :)
2nd order of Night and rain fleece
This is my second order from Dogsnug and both times their customer service has been amazing. My first order last year was for a night and rain fleece for my newly adopted Romanian rescue dog. I was struggling to find something for winter that would fit her shape. Ordered after an email conversation to clarify what would be the best size for her and I couldn’t have been happier. Fast forward after a growth spurt I needed to order more this year. I emailed Ana as the forest green colour was sold out in the size I wanted or didn’t have a harness hole. However Ana checked backstock and lucky for me found some and added them to the website. She let me know that they where added straight away and I was able to snap one up. Thank you for going up over and beyond and looking after your returning customers. The products are made fantastically well and you can tell that each handmade product is made with love. Well done and I’m looking forward to new colours being added.
8. august 2025
Uopfordret anmeldelse
Besvarelse fra Dogsnug
Thank you so much for this amazing review! We’re delighted to hear your rescue pup is snug in her fleece and that Ana could help track down the colour you wanted. It means the world when customers come back to us — and we love being able to make sure you and your dog get exactly what you need. We’ll keep you posted on new colours… your pup sounds like she’s building quite the wardrobe! 💚
Lovely products
Lovely products from Dogsnug. I have two of their fleece coats for my Dachshund and the boucle jumper has just arrived. It’s very soft and cosy, and the size 15” small fits her perfectly Can’t wait for my little Doxie to wear it.
5. september 2025
Besvarelse fra Dogsnug
Thank you so much! We’re so happy to hear your dachshund is snug in her fleeces and now has a cosy boucle jumper too. Perfect fit and extra softness — we can’t wait to see her out and about in it! 🐾✨
Well made dog carrier
Fast delivery. My carrier came in a handy tote bag which is a bonus. Product seems well made. My dachshund was a bit wary and didnt want to go in the bag to start with but once in he didnt want to come out
21. august 2025
Besvarelse fra Dogsnug
Thank you for your lovely review! We’re so glad he settled in and didn’t want to come out. That’s the best sign the carrier is doing its job! Enjoy your adventures together (tote bag included 😉).
Just amazing!
My princess absolutely loves her fluffy bag so I wanted a cooler one for summer!
She finds it so comfortable she actually falls asleep in her bag when at restaurants. Great customer service answering my queries and her summer bag arrived the next day! She now has a bag for every season.
15. august 2025
Besvarelse fra Dogsnug
Thank you so much for your lovely words! We’re thrilled your princess is enjoying her carriers so much — falling asleep in a restaurant is the highest compliment. 😊 We’re glad we could help with your queries and get her summer bag to you quickly. Now she’s officially ready for every season in style!
Perfect for carrying my young pup
Perfect for carrying my young pup! Not sure how long it will last though depending on how quickly he grows. He is a Cavapoo.
6. august 2025
Besvarelse fra Dogsnug
Thank you so much for sharing! We’re delighted to hear your Cavapoo pup is enjoying the carrier. They do grow so quickly, don’t they? If he does shoot up faster than expected, we’ll be happy to help advise on fit or next steps when the time comes. Wishing you lots of happy adventures together!
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