We visited the cafe yesterday and what a disappointing experience. After we ordered our food we were handed a receipt so we could pay at the till. We queued for tea/coffee and had to li... Se mere
Lokation
Skift lokationDrip Road, Craigforth, FK9 4UF Stirling, GB
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Stirling Dobbies is a feast for the senses just now. Very festive. Great variety of gifts. Staff are always welcome and helpful. The concession shops inside are good. I enjoy the restaurant with its... Se mere
My wife and I popped into the cafe today for coffee and cake. They ask £4.50 for a slice of cake yet half of the tables were dirty and hadn't been cleared (even though it wasn't busy), the carpet /lam... Se mere
Looking for a new lawnmower,the one we liked didn't show a price,assistant went to find out,the one on show was the last one left and he negotiated a discount with his boss for, and carried it up to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Kontaktoplysninger
Drip Road, Craigforth, FK9 4UF, Stirling, Storbritannien
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Visit disappointing
Was very disappointed on visiting.
The Restaurant was organised chaos. No-one seemed to know what was happening & no sense of customer service. Our meal was pretty cool by the time we had waited for drinks & then another queue to pay.
Stock of goods in the shop seemed sorely depleted. Especially in the pet area.
Would honestly have no reason to return.
Thank goodness I did not take up the offer of a store card when offered.

Besvarelse fra Dobbies Garden Centres - Stirling
I visited Stirling on the 13th
I visited Stirling on the 13th. The person that helped me secure my purchases in my car was very helpful. I offered him some money but he refused to take it.
Great facilities, helpful staff
Clean open spacious shop, with an excellent kids soft play area for 2 yr old grandson. However, the star of the show was Karen in the restaurant. What a knowledgeable, pleasant and helpful individual. A star.
Very disappointed. Went to the restaurant long queue slow…
Went to the restaurant long queue slow service due to lack of staff the salad on the plate was dead we had to queue for food then for tea then to pay it took ages the tables weren’t clean food spilled on the dirty floor standards have very rapidly deteriorated toilets also in poor hygiene and condition

Besvarelse fra Dobbies Garden Centres - Stirling
The restaurant is badly laid out
The restaurant is badly laid out lack of staff. By the time you get to to paying your meal it’s always cold due to waiting. Salad bar I would never touch as it is always viewed with numerous people bending over its contents breathing over the food. Staff are lovely but not enough of them. With the amount of tables it’s obvious you get plenty footfall in and out daily pity more of the tables were not covered in dirty dishes. Had my husband not heard the fact that pensioners get a free cake midweek from another customer we would have missed out. All in all we never enjoy a meal in dobbies!!

Besvarelse fra Dobbies Garden Centres - Stirling
Excellent experience
All products in store well laid out. Restaurant very good and Dobbie’s Plus members well looked after
As usual everything was fine from…
As usual everything was fine from entering to leaving.
Poor
A tasteless, soggy toasty with old and brown salad leaves with chunky onion. The coleslaw was ok but also too many large chunks of onion. Lukewarm bitter tea that I couldn’t drink.
Very disappointing

Besvarelse fra Dobbies Garden Centres - Stirling
Coffee and cakes in the restaurant
Popped in for coffees and cakes and was really nice
No queues for food or drinks and good value for money
Nice day out
We visited Stirling store just for a trip out somewhere. Enjoyed my husband’s birthday treat! Bought potatoes and half price seeds. Store was in the process of organising after Christmas but wasn’t a problem as we hadn’t gone for anything specific on this occasion.
Karen…
went to the stirling branch this morning for coffee and cake which were both lovely. we spoke to karen on the till and she was lively and helpful. Karen looked after us last week when we in for a festive afternoon tea, and nothing was too much trouble.
Always a pleasure to visit the garden…
Always a pleasure to visit the garden centre so many products on display and there restaurant is also a must.
Appalling customer care
Visited the restaurant 3pm 29th December. Appalled at all the tables in the dog friendly area were not cleared or clean, extremely unhygienic area. No staff were around to clear them so we had to do stack the dirty pots onto another table, which looked like other customers also had done this.
We appreciate it was quite late afternoon but there was no food available except a few cakes to choose from.
No plates available to serve the cakes, on bringing this to the attention of a member of staff her reply was ‘this is not my problem’ and walked off.
Absolutely no service, appalling customer care and on the whole an experience that you wouldn’t wish to repeat. Therefore we will not be returning.

Besvarelse fra Dobbies Garden Centres - Stirling
Went to Dobbies for lunch
Went to Dobbies for lunch
It took so long to get my food which was lasagna, it was stone cold.
Will never go back.
Even the tea sad stewed.

Besvarelse fra Dobbies Garden Centres - Stirling
lovely store
lovely store. We had breakfast and it was delicious then had a lovely wander around the store
got what iwas looking for
Very little gluten free
Very little gluten free, jacket potatoes were not nice, felt like they had been around from day before, wont be back, in this day and age gluten free should not be a problem.

Besvarelse fra Dobbies Garden Centres - Stirling
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