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Dobbies Garden Centres - Cirencester Anmeldelser 521

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TrustScore 3.5 ud af 5

3,5

Havecenter
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Lokation

Skift lokation

Siddington, GL7 6EU Cirencester, GB

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Se, hvad kunderne siger

Bedømt til 3 ud af 5 stjerner

Visited garden centre and restaurant. Again, for third successive time, disappointed with the restaurant. We were seated quite quickly, however after 20 mins we left as no staff had been to our tabl... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We visited the restaurant for afternoon tea for my dad's 91st birthday and we were all blown away by how perfect it was. Sunshine was streaming through the large windows; the food was fresh, delicious... Se mere

Bedømt til 2 ud af 5 stjerner

Visited Dobbies so often over years. Recent visit was a real disappointment!! It was obvious a new employee was on coffee bar, she needed constant advice/help and so had to constantly call guy doing c... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

An overrated breakfast at best. No scrambled but a fried egg instead? No sausage but an extra rasher of bacon. Told we couldn’t sit near the window in an empty restaurant. During our meal, the w... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Havecenter

Skrevet af virksomheden

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.

Kontaktoplysninger

  • Siddington, GL7 6EU, Cirencester, Storbritannien

3,5

Middel

TrustScore 3.5 ud af 5

521 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Lovely staff. Great service. Good compost.

I buy my compost at Dobbies and every time they offer to load it in my car. I bought 14 bags yesterday and 2 lovely members of staff put my car seat down and loaded it all in the boot. They were really nice and friendly too. Brilliant service.

26. januar 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Christmas dinner

Pre-ordered Christmas dinner on 19th November
None of the four desserts which were pre-booked were
Available as they had run out!!!!!

21. december 2023
Dobbies Garden Centres - Cirencester-logo

Besvarelse fra Dobbies Garden Centres - Cirencester

Hi Sandra,

Thanks for the review.

I'm sorry that you were unable to enjoy the desserts that you pre-ordered. I appreciate how disappointing this would have been.

Please feel free to contact us with your booking reference and we can pick this up with the Cirencester store.

Team Dobbies

Bedømt til 3 ud af 5 stjerner

Cleaning an issue

I’m not sure what’s happening to Dobbies lately. New staff in the restaurant don’t seem to want to be there. Cleaning seems to also be an issue, yes tables are wiped but the chairs and floor are covered in crumbs and stains and this was at 9:15. On the plus side it was looking very festive and we loved the polar bear display.

28. november 2023
Dobbies Garden Centres - Cirencester-logo

Besvarelse fra Dobbies Garden Centres - Cirencester

Hi,

Thanks for your review.

I'm sorry that the cleanliness standards at our Cirencester store fell below the high standards that Dobbies aim to achieve.

Thanks for your positive comments regarding the festive display, the team will love these comments.

All your feedback will be shared with the team.

Team Dobbies

Bedømt til 4 ud af 5 stjerner

Lovely friendly staff

Lovely friendly staff, just not enough of them.
Also the coffee and cake section was out of service again so we had to queue for the restaurant area. Not a problem except that it was busy and the staff were run off their feel.

14. november 2023
Bedømt til 1 ud af 5 stjerner

Long wait for drinks

Visited the Cirencester cafe yesterday to take advantage of the monthly free coffee . One poor lad serving , Only 6 people in front of us but waited 20 minutes then gave up . Very poor service . Three staff on the breakfast bar stood around doing nothing .

10. november 2023
Uopfordret anmeldelse
Dobbies Garden Centres - Cirencester-logo

Besvarelse fra Dobbies Garden Centres - Cirencester

Hi,

Thanks for taking the time to review Dobbies at Cirencester.

I'm sorry that you experienced queues in the restaurant and there was not a considerable amount of employees to deal with this.

Your feedback will be passed to the store management team.

I hope that you see an improvement the next time you visit us.

Team Dobbies

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