Dobbies Garden Centres - Boston Anmeldelser 509

TrustScore 2.5 ud af 5

2,7

Wainfleet Road, Fishtoft, PE21 9RZ Boston, GB


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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Visited Dobbies restaurant in Boston 31/03/26. After being kept waiting to be seated we ordered 2 drinks, a bacon roll and Pancakes with yogurt and raspberries on it. Several of the raspberries we... Se mere

Bedømt til 3 ud af 5 stjerner

Went to the restaurant at 11am. They had stopped serving breakfast early. No toasted teacakes only cake. We had a scone it wasn't very pleasant left an after taste of baking powder. Not a very nic... Se mere

Bedømt til 5 ud af 5 stjerner

The coffee shop was closed due to lack of staff, a coach visit and 90th birthday taking place. I arrived with an elderly neighbour to treat her to a coffee & scone and nothing was to much for them. We... Se mere

Bedømt til 5 ud af 5 stjerner

We really enjoy visiting Dobbies, the staff are always helpful, knowledgeable and friendly. The store carries a good selection across all its ranges and the reward card is excellent. The restaurant is... Se mere


Virksomhedsoplysninger

  1. Havecenter

Skrevet af virksomheden

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Kontaktoplysninger

  • Wainfleet Road, Fishtoft, PE21 9RZ, Boston, Storbritannien

2,7

Under middel

TrustScore 2.5 ud af 5

509 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Never any cherry scones and choux bun…

Never any cherry scones and choux bun taken off menu, every time we visit and we visit weekly.

5. december 2023
Dobbies Garden Centres - Boston-logo

Besvarelse fra Dobbies Garden Centres - Boston

Hi,

Thanks for taking the time to review.

I'm sorry that you are unable to enjoy the cherry scones or choux buns whilst visiting our Boston store.

Your feedback will be passed over to the team.

I hope you can enjoy these sweet treats again soon.

Team Dobbies

Bedømt til 1 ud af 5 stjerner

Very poor

Very poor. Took elderly mum for Sunday lunch. Couldn't take order for 3 Christmas dinners on Sunday at 12.30 because IT showed only 1 meal available. Eventually sorted. Waited over 1 hour! For food. Some customers longer. Some had to leave table to pay. Food was terrible. Dobbies should be ashamed.

19. november 2023
Uopfordret anmeldelse
Dobbies Garden Centres - Boston-logo

Besvarelse fra Dobbies Garden Centres - Boston

Hi Paul, thanks for sharing your feedback about our Boston restaurant.

I'm sorry that the experience was not as expected and that you had a considerable wait for your food.

I'll share your comments with the Boston team so that they can look into what went wrong on that particular day.

Please fee free to contact Customer Services if you want to chat a little more about your visit.

Thanks again
Team Dobbies

Bedømt til 5 ud af 5 stjerner

All of the staff at your Boston branch…

All of the staff at your Boston branch were very welcoming and helpful. I wanted to purchase a spider plant but i could not find one. A member of staff went out the back to check for stock but I know i am looking at the wrongtime of year but the gentleman came back with a plant that had seen better days. He told me it would come back with a flourish and reduced the price for me.

12. november 2023
Bedømt til 3 ud af 5 stjerner

Cafe

We really like having our coffee in the cafe rather than the restaurant but you often have to wait a long time to be served (because it's a popular place). This is not a complaint of the barista, the problem is there's only one person on and they have to do everything -serve, clear, wash up, register......

20. oktober 2023
Dobbies Garden Centres - Boston-logo

Besvarelse fra Dobbies Garden Centres - Boston

Hi Jon,

Thanks for your constructive feedback which I'll make sure is passed to the Boston store.

Thanks again
Team Dobbies

Bedømt til 2 ud af 5 stjerner

Was very disappointed waiting to have a…

Was very disappointed waiting to have a drink and cake In the cafe. Waited 20 minutes just to be served. Doesn’t help when you can’t stand up for too long either.

19. oktober 2023
Uopfordret anmeldelse
Dobbies Garden Centres - Boston-logo

Besvarelse fra Dobbies Garden Centres - Boston

Hi Alex,

Thanks for sharing your thoughts about your recent visit.

I'm sorry for the long wait that you experienced at our Boston cafe.

Your feedback is valued and the team will do their best to address this issue so that in future you receive a more efficient service.

Thanks again,
Team Dobbies

Bedømt til 3 ud af 5 stjerner

Disappointed in Boston Garden Centre

I was disappointed on this particular trip to you 1st we normally put our little dog in a trolley but read notice dogs no longer allowed in trolleys which was difficult on this occasion to not have him in trolley as my husband has had a hip replacement and couldn't handle our dog so we ended up not bothering with trolley 2nd went to get our free coffees only to be told our dobbies card had expired we had no idea that this was the case we did renew our card but still couldn't have our free coffees

12. oktober 2023
Dobbies Garden Centres - Boston-logo

Besvarelse fra Dobbies Garden Centres - Boston

Hi Shirley,

I'm sorry to hear about the challenges faced whilst visiting our Boston store. I'll certainly raise this with the store.

Please email us at customer.service@dobbies.com regarding your hot drinks as we can resolve this for you.

Thanks again,
Team Dobbies

Bedømt til 2 ud af 5 stjerner

Don't visit Dobbies Boston

What went right?
Ignored waiting to be seated at least more than 5 minutes. Actually sat at the table with menu's when people arrived after us were served we decided at that point to leave. Not at all what I expect from Dobbies at Boston Lincs. We travelled from Scotland to visit family and I have say I was deeply disappointed. However I'm led to believe this is normal service. I had hoped they were wrong. Sadly they were proved right.

12. oktober 2023
Dobbies Garden Centres - Boston-logo

Besvarelse fra Dobbies Garden Centres - Boston

Thank you for taking the time to get in touch, I'm really sorry to hear about your visit to our Boston restaurant. I've passed your comments over to the store management team and asked them to review your feedback, thanks - Ahmed

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