Absolutely shocking experience at Dobbies Cafe. The place felt completely unstaffed, with dirty floors and lifting tiles, and tables that clearly hadn’t been cleaned. The cutlery was filthy, and some... Se mere
Lokation
Skift lokationCross Lane Farm, Nuneaton Road, Mancetter, CV9 1RF Nr Atherstone, Warwickshire, GB
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Se, hvad kunderne siger
Dobbies Atherstone - Long queues in the restaurant but got served very quickly by a very professional and speedy young man called Glenn. Coffee was lovely and hot and very nice. Glenn is a credit to t... Se mere
Excellent help with the choice ofChristmas tree; excellent help at the till and excellent help with stowing the tree in my car. Great price because I used my reward vouchers The only comment I would... Se mere
Wife renewed Her Club Membership and we had Hot Chocolate drinks in the cafe. She purchased Privet Bushes x 6 and some other plants, Negatves were table was wobbly and unavoidably spilt some of our... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Kontaktoplysninger
Cross Lane Farm, Nuneaton Road, Mancetter, CV9 1RF, Nr Atherstone, Warwickshire, Storbritannien
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Helpful staff and everything I wanted
I went to see the anker wood at doibirs…
I went to see the anker wood at Dobbies Atherstone. 2 years ago when I discovered this natural area, , it was beautifully maintained, and serene, clean and looked after. I cam today after 1 year, and I am shocked. The place is filled with fishermen, trees cut down and left to rot in the water, dirty, uncared for, etc. What an absolute disgrace, this was a nice place and I used to love how peaceful it was, now I am. Never gonna go back. Gutted!

Besvarelse fra Dobbies Garden Centres - Atherstone
We were no.17 in a queue for drinks and…
We were no.17 in a queue for drinks and more customers behind us. Customers ordering breakfasts and having to wait for drinks while their breakfasts were going cold. Terrible service, needs sorting. This was Atherstone, Stapleton is just as bad

Besvarelse fra Dobbies Garden Centres - Atherstone
a mosaic of feelings
Other than having Waitrose concessionary everything is else is of quality. I don't like having things rammed down my throat as a fate of comply. The butchery and all other areas our customer focused although your staff could be a little bit more friendly when they walk amongst customers.
Staff are friendly and helpful
A nice place to meet friends for a catch up
Staff are great, helpful and very personable.Prices are very expensive in garden centre and should be reduced. The food in the restaurant is good though the coffee should be nicer. The queue in the restaurant can get very long, especially for drinks and the second drinks position needs opening on a regular basis. The staff on the one drinks position open are always run off their feet. Joining the loyalty scheme is worth it for the 2 free drinks every month as it gives a convenient and cost effective place to meet friends for a catch up.
Waitrose foods are stocked which are more pricier than the Sainsburys that used to be there but no better quality. Dobbies should look at bringing back Sainsburys.
Customer service
the staff are always nice the centre is…
the staff are always nice the centre is always clean and tidy
Verbally abusive cafe staff
Verbally abusive cafe staff! I write this review a little late, 2 years on my 8 year old daughter still recalls the cafe staff that swore multiple times when serving us she reminded me today.
The elderly cafe staff member with dyed red short hair when speaking other staff said "we f**king stopped serving chips 15 minutes ago. Plus multiple other foul words in front of my two young children. Needless to say we left immediately and complained, although that didn't seem to have any impact. We haven't returned we go to elsewhere instead, where we are not made to feel disrespected.
It would seem the problem remains to this day as the reviews on trip advisor are awful!
For reference it was the mancetter garden centre.
Sort your staff out Dobbies their ruining your business 🙁
not a good experience
We visited Atherstone Dobbies today as we are staying nearby but we were not really impressed. I know it's towards the end of the plant season but found many of the plants were not in good condition. We had a meal of jacket potatoes & salad in the restaurant but unlike other hot meals which were taken to table these are not included in table service. There were far too few staff & so by the time we had queued & arrived at a table they were nearly cold -- very disappointing. There was only one girl serving the meals & taking meals to the tables which resulted in a queue building up, not her fault but bad organisation .

Besvarelse fra Dobbies Garden Centres - Atherstone
The ambience is great and the staff are…
The ambience is great and the staff are really helpful
Good friendly service @ the cafe &…
Good friendly service @ the cafe & check out.
Always good to have a shop here.
Did buy a few things in the sale.
An excellent place to shop
Good selection of plants, groceries, clothes, cards books etc
My husband and I enjoyed tea and cakes…
My husband and I enjoyed tea and cakes in the cafe, the staff were so helpful. And after refreshments I browsed around the plants and added to my collection.
The friendly staff
The cafe to start with always great coffee and great food. The plants, the choices, and the prices always good thank you,and the friendly staff
Grossly understaffed
Grossly understaffed, so very long queues. Tables filthy and not cleared. Finally found a table, put our coffees down, put my arm on the table and it slewed over spilling a large amount of our drinks into the saucers and table top. Told a near by lad who was collecting trays and he shrugged and pointed to the serviettes. I stuffed a wadge of folded napkins under the leg so at least the same didn't happen again.
...still, bought a lovely blue geranium though!
Lovely afternoon tea
We had a lovely afternoon tea at your Atherstone branch the lady that looked after us Samantha excellent a credit to your company.
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