DOBBIES TIMPERLEY. Lovely food. Staff all look stressed. But my main concern was the waitress in the restaurant had extremely long, high fuzzy hair!!! Serving food? Surely that can’t be acceptable. Ev... Se mere
Lokation
Skift lokationGreen Lane, WA15 8QP Timperley, Cheshire, GB
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Timperley cafe lovely friendly staff but why close kitchen at 3 pm when the place is full of parents and children wanting food lots of young kids need some warm food after school but you won’t serve i... Se mere
Virksomheden har svaret
I went to Dobbies looking for some shrubs to go in a particular part of my garden, I was passed on to a wonderful lady called Jo (I think that was her name she wears lip rings) she was amazing, so kno... Se mere
The garden centre is the same as many others but nicely presented. The "restaurant" appears pleasant until you go to order food. The staff were totally disinterested almost to the point of rudeness. O... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Kontaktoplysninger
Green Lane, WA15 8QP, Timperley, Cheshire, Storbritannien
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Varied
Lovely breakfast and service. unique and beautiful products .
Floor, window ledges in the conservatory are historically dirty. Old tea stains on radiators.
Toilets are dusty, dirty at the back and bottoms. Sink overflows and around the taps historically dirty. toilet brushes are dirty and dusty.

Besvarelse fra Dobbies Garden Centres - Altrincham
All the Staff are frendly
All the staff are very helpful and they seem pleased to work there
Timperley cafe
Timperley cafe lovely friendly staff but why close kitchen at 3 pm when the place is full of parents and children wanting food lots of young kids need some warm food after school but you won’t serve it how crazy when you have the facilities staff and customers. ?? Maybe you don’t want to make money and have happy customers. No other country in the world would stop serving hot food at 3 pm

Besvarelse fra Dobbies Garden Centres - Altrincham
The lady on the till was very helpful…
The lady on the till was very helpful and pleasant
Great garden centre
Great garden centre. Lovely plants at good prices and great staff who always have time to help!
The worst customer service I have ever…
(Dobbies Altrincham) The worst customer service I have ever had. Staff are rude, abrasive and refuse to make food if they don't feel like it leaving children crying and hungry.

Besvarelse fra Dobbies Garden Centres - Altrincham
I love coming to this garden centre
I love coming to this garden centre. The staff are always so helpful and cheerful. The food is great. The girls in the restaurant are overworked but are always happy to help and serve with a smile. The fish and chips are excellent.
Just wanted to say how helpful and…
Just wanted to say how helpful and informative Fiona is. She always has a smile on her face and her knowledge is second to none.
Thank you!😁
Usual helpful staff found exactly what…
Usual helpful staff found exactly what I wanted - good quality/price
Bought plants that I wanted
Bought plants that I wanted. However, my Dobbies Plus card has expired and I did not realise that I could still collect points until this was explained to me at the garden centre (so I hadn't taken them). It would be useful to get this information when the Plus card expires.
Lovely coffee in the conservatory which…
Lovely coffee in the conservatory which was nice a warm
Dobbies Timpeley tasteless food and disinterested staff
The garden centre is the same as many others but nicely presented. The "restaurant" appears pleasant until you go to order food. The staff were totally disinterested almost to the point of rudeness. Obviously no training in Customer Service and curt "Yes, next!" not "Can I help you?". Apalling food ham and cheese toastie where the cheese had hardly started to melt, the ham was very fatty and very unappetising. Poor experience and even my 91 year old friend could not finish her meal. We went to RHS Bridgewater last week where they excelled in Customer Service and the food was amazing. No excuses then.

Besvarelse fra Dobbies Garden Centres - Altrincham
An added extra
We enjoyed our extra free coffees, always very good coffee. I found plants in seasonal sale excellent value and are now healthily growing in my garden
Friendly staff and efficient service
The staff are always very nice and…
The staff are always very nice and helpful( if you can find one)! Food is pretty good but sometimes have ‘run out’ of particular dishes even when still during eg lunch times.
A big concern at Altrincham is the toilets. I can only speak about the ladies which is a disgrace with a radiator badly rusted, a hole under the wash basins ,and frankly they need a deep clean!
This has been like this since before Dobbies took over! That’s why I have not given full marks.
Friendly efficient staff.
Cafe poor service
Recently visited the cafe with my partner and mother our food order was missing one meal as a result of the member of staff taking the order being too busy talking to other employees
When the missing meal was re ordered and finally arrived it was shoddily presented and mostly burnt
We won’t be rushing back

Besvarelse fra Dobbies Garden Centres - Altrincham
Your Internet service is impeccable and…
Your Internet service is impeccable and unimpeachable. It is very easy to complete the application and no fuss at all. The services you provide are exemplary. Your products are excellent.
Visit to Altrincham…
My friends and I go to the Altrincham store for coffee and tea cake and a wander round the garden centre. We quite often buy plants too which are always goid
Ordered a ceasar salad that was served…
Ordered a ceasar salad that was served minus any dressing. Apology given "sorry the staff should have told you" Who serves a salad without its dressing!! Ordered a cheaper option as replacement which was a very basic and tiny brie and bacon toastie. No refund offerred for cheaper option..and very off-hand apology.

Besvarelse fra Dobbies Garden Centres - Altrincham
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