DNA Insurance Anmeldelser 

258
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Toni was absolutely amazing, after other employees of DNA failed to get quotes to us for additional drivers which resulted in us loosing new employee’s twice! We had almost lost hope and interes... Se mere

Bedømt til 5 ud af 5 stjerner

Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles. Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quic... Se mere

Bedømt til 5 ud af 5 stjerner

Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This review is for Matthew Carpenter. We went back and forth quite a few times given the circumstances of who would accept the 5 year NCB, however Matthew was patient throughout not pushy and eventual... Se mere

Virksomhedsoplysninger

  1. Forsikringsmægler
  2. Forsikringsvirksomhed

Skrevet af virksomheden

DNA Insurance Services Ltd has grown organically to its current hugely successful position in the Insurance Market through sheer hard work and determination. The last ten years have seen the company grow year on year to a point where we now have over 10...


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

258 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(258)

92 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Matthew is the best i have ever dealt…


Matthew is the best i have ever dealt with and very honest, we had issues getting quick turnarounds on quotes and he got the job done same day!

13. november 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Thanks for the great review!

Bedømt til 1 ud af 5 stjerner

No recommend this broker

No recommend this broker. Worst experience waiting for my renewal to go different broker

6. november 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Thank you for your feedback and we are obviously disappointed that you have had cause to raise an issue. We can see form our records that you had an ongoing complaint at the time of posting your review which was being investigated at the time and was subsequently closed to the satisfaction of all parties. We hope that you may consider our services again in the future.

Bedømt til 5 ud af 5 stjerner

DNA insurance the best broker around

DNA insurance the best broker around. Thomas was very helpful and answered all my questions.I Have been with them for 3 years and I’ve had no issues at all.
Highly recommend getting motor trade insurance through DNA

3. november 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Thank you for taking the time to leave us an amazing review.

Bedømt til 5 ud af 5 stjerner

I have been with DNA insurance for some…

I have been with DNA insurance for some time now and Tom went above and beyond to get me the best cover, I would recommend 👌

27. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Hi Nick, thank you for the great review.

Bedømt til 5 ud af 5 stjerner

DNA did the legwork and got me a new…

DNA did the legwork and got me a new quote for my insurance at a very competitive price. The advisor that dealt with me by phone was extremely professional and we got my renewal done in no time at all.

24. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Thanks for the amazing review James!

Bedømt til 5 ud af 5 stjerner

Spoke with matthew carpenter today

Spoke with matthew carpenter today, gave me a very competitive price for insurance he was very polite and professional
thanks again

17. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Hi Patrick, thank you for the amazing review!

Bedømt til 5 ud af 5 stjerner

Aaliyah Garber was amazing with her…

Aaliyah Garber was amazing with her help. When no one else would help me or put the phone down on me Aaliyah garber made sure that I recieved the help i needed and done it in the time frame i needed it for she was truthful in everything she said and understood all of my circumstances. She ensured she called me as soon as she heard from the insurance companies and was overall a massive help and gave me a lot of peace of mind as i was struggling with the other employees deeply as they were not very helpful.

15. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Thank you for the fantastic review Frank.

Bedømt til 5 ud af 5 stjerner

Professional

Professional, swift service. Would recommend

13. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Hi Mark, thanks for the great review!

Bedømt til 5 ud af 5 stjerner

Jack especially was amazing

Jack especially was amazing. Was easy to work with and got me the best deals. Highly recommend DNA and ask for jack.

10. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Thanks for the fantastic review Sunil.

Bedømt til 1 ud af 5 stjerner

Worse ever insurance company iDNT…

Worse ever insurance company iDNT RECOMMENDED THEM

10. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

We’re really sorry to hear you have been left disappointed with our service on this occasion. We have been in contact and explained the reasons for the underlying insurer issuing a cancelation. Adding a vehicle to the MID that does not belong to you is against the terms of your policy. We have escalated this to the underlying insurer but unfortunately, the cancelation has still been issued.

Please do not hesitate to contact us if you would like to discuss this further or would like to look for another policy for you.

Bedømt til 5 ud af 5 stjerner

Matthew has been outstanding in…

Matthew has been outstanding in sourcing us a cover. We are a relatively new business, so this was a challenging undertaking, but it was delivered, and it was delivered in a very quick and professional manner. I would 100% recommend.

8. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Thank you for taking the time to leave us a great review!

Bedømt til 5 ud af 5 stjerner

I have been speaking to mollie Bell…

I have been speaking to mollie Bell trying to sort my insurance for over a week and I would just like to say she was amazing she was very patient with me and helped me so much

9. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Thank you for the amazing review.

Bedømt til 1 ud af 5 stjerner

Awful company

Awful company. Insure you, then ask multiple questions, then cancel your insurance, oh and charge you for the privilege, and make it harder and more expensive to get cover. Look forward to being sued for my money back.
DO NOT USE… Can’t leave a ZERO.
Absolute rubbish.,Since looking at all the other unhappy customers 37% at present, this is not an isolated incident. I said I was happy to limit the vehicles to the one address but you said as you have now disclosed you own more than one property, that’s it. I asked you to find me an alternative company when one of your staff said to me they were surprised DNA put me with Q underwriting due to them being really difficult, and I was told none of your insurers would quote.

**UPDATE**
Just gets worse… Turns out my insurance WASN'T cancelled after all, even though DNA told me it was, and sent an email confirming such. I even called them a couple of days later to get a refund, only to be told they were waiting on a final figure from the insurance company. I then had to stay at home, thinking I had no insurance, and then take out a private policy on one vehicle. Now I find out from Q underwriting that my policy had not been cancelled, and they are still insuring me!
I feel a complaint to the ombudsman is due for this incompetent company.

8. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

We are very sorry to hear you have been left disappointed by our service on this occasion.

When incepting your policy, you were advised by our Handler that the insurer would require proof of parking due to the volume of vehicles you were looking to insure. Although all your vehicles had been placed on the MID, they were being stored at different locations to the risk address you advised you were trading from which is against the terms of your insurer and unfortunately led to the insurer cancelling your policy.

We would be more than happy to look for another policy for you or if you would like to discuss this any further, please do not hesitate to contact us.

Bedømt til 5 ud af 5 stjerner

Polite, friendly and proffesional

My dad used the services a few weeks ago and had nothing but good things to say about the company. Especially a massive thankyou to mabz for making the process so smooth and stress free - he’s a great asset to the team!

22. september 2025
Uopfordret anmeldelse
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Besvarelse fra DNA Insurance

Hi Sanzida, thank you for taking the time to leave us a great review.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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