We needed replacement parts for a discontinued shower. Customer services confirmed which parts were needed. Parts were quickly dispatched. Upon arrival we were unsure about o-ring placement an... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The person (female) I spoke with before placing an order was so knowledgeable even though I was after a part for a shower more than 15 years old. She was spot on with her advice. Based on the advic... Se mere
Virksomheden har svaret
I had my doubts as to whether I was going to be able to purchase a replacement handle for my Atlas 900 Hinge Door H1950 (Adj 850mm - 900mm) BP90 shower door purchased back in 2014. I found handles... Se mere
The replacement valve fitted perfectly, this was the first time I have repaired a shower. Unfortunately, I forgot to replace the retaining nut and almost flooded the bathroom. Several towels later, wi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Di Vapor
Skrevet af virksomheden
Di Vapor® (pronounced 'Dee Vah-pour') specialises in luxury steam rooms, mobility bathing, bathroom spares & accessories, home sauna solutions and whirlpool baths.
Celebrating our 12th year of trading, Di Vapor has established itself as one of the leading spa component and shower suppliers in the UK. A combination of unrivalled product knowledge, friendly customer service and our extensive product range makes Di Vapor the first choice for customers across the UK & Europe.
Our range includes:
Our components & spares include:
Recognition from trusted brands in the home improvement sector such as Grand Designs Live, Homebuilding & Renovating magazine, The Independent newspaper and Living Etc magazine amongst a host of other brands demonstrates our commitment to providing designer products at competitive prices. Industry recognition such as this is proudly backed by feedback from our customers.
Di Vapor also supply some of the largest recognised brands in the bathroom sector including:
The Di Vapor Promise
Skrevet af virksomheden
- Real Time Stocking
- Our website contains our full range of shower spares and accessories from the biggest bathroom brands in the UK and Europe. Using our customised stocking system, updated automatically every minute, customers can quickly check availability of an item and complete a purchase.
- Fast Delivery Options
- All orders are dispatched same working day if ordered before 3.00pm Monday to Friday. Our warehouse team will work to check, pack and dispatch your order as quickly as possible. If you need your order the next day, we offer various next day delivery options to ensure you get your order as quickly as possible. Our delivery services are provided by Royal Mail, UKMail, UPS and TNT.
Same Day Dispatch
Get your order fast!
All stocked items can be dispatched & delivered next day using the Royal Mail Special Delivery service. Make sure you complete your order online before 3.00pm Monday to Friday and leave the rest to us!
Kontaktoplysninger
Office 2, Colwall Lodge, Marsh Lane, B91 2NY, Solihull, Storbritannien
- 08454 650 800 or 0121 705 0866
- help@divapor.com
- www.divapor.com
4,9
Fremragende
27 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Di Vapor
We’re sorry to hear the valve wasn’t suitable for your installation. We can assure you that we only sell genuine products sourced through legitimate supply channels, and we would never knowingly supply imitation parts.
A member of our team will contact you immediately.
Exceptional customer service
We needed a part for our fairly old shower. The Di Vapor customer service team helped me identify the correct part and kept in touch by email to make sure it was right. Excellent customer service and our shower now works again.
25. september 2026
Besvarelse fra Di Vapor
Thank you, Neil. We're really pleased our team could help you get your older shower working again. We appreciate you taking the time to share your experience.
Exactly what I was looking for.Fast and…
Exactly what I was looking for.Fast and efficient delivery next day delivery
25. september 2026
Besvarelse fra Di Vapor
Thanks for your review, Margaret. It's lovely to hear everything reached you so promptly and that you found what you needed.
Product arrived as ordered on date that…
Product arrived as ordered on date that was scheduled Thanks
5. september 2026
Besvarelse fra Di Vapor
Thank you for taking the time to leave a review. We're glad everything went smoothly and arrived when expected.
I asked the staff at the Solihull…
I asked the staff at the Solihull offices to assist me with a shower part problem after I had returned a shower elbow from a modern version of the Bristran prism exposed shower . I required one from an earlier model which is no longer available but the two members of staff demonstrated a way to sort out the issue .very helpful and obliging .
First class service
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Di Vapor
Thank you, Terence. We're glad the team could find a practical solution for your older shower. We really appreciate you sharing your experience.
I was looking for an tap part and they…
I was looking for a tap part (cartridge) and they were very helpful in the search for the correct part .
24. september 2026
Besvarelse fra Di Vapor
Thanks, John. We're pleased the team could help you find the right part for your tap. We appreciate you leaving a review.
Very good and extensive selection of…
Very good and extensive selection of Niagara shower spares. I had to replace my mixer tap valve, and it was very easy to match my old unit with their new. It works perfectly.
Highly recommended Company!
25. september 2026
Besvarelse fra Di Vapor
Thank you, Julian. It's great to know you were able to get your shower working properly again. We really appreciate your recommendation.
Had a issue with a Cartridge order…
Had a issue with a Cartridge order company resolved matter kindly. Good customer Care
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Di Vapor
Thank you, Daniel. We're sorry there was an issue with your order, but pleased we could put things right. We appreciate you giving us the opportunity.
Timely delivery on both occasions
Timely delivery on both occasions. Ordered the wrong part in the first instance. Great assistance re the new part given. Easy return of wrong part and prompt refund too. Very happy customer.
24. september 2026
Besvarelse fra Di Vapor
Thanks, Trudi. We're pleased we could help get everything sorted after the initial mix-up. We really appreciate you taking the time to share your experience.
prompt delivery and good product.
24. september 2026
Besvarelse fra Di Vapor
Thank you, Pravas. We're glad everything went well, and we appreciate you taking the time to leave a review.
Besvarelse fra Di Vapor
Thank you for your lovely review. We're glad everything reached you so quickly and appreciate you taking the time to share your experience.
Prompt & reliable delivery of a quality…
Prompt & reliable delivery of a quality product. Would buy from them again, without hesitation!
15. september 2026
Besvarelse fra Di Vapor
Thanks, Alex. It's lovely to hear you're happy with your purchase, and we really appreciate your confidence in choosing us again.
Fast dispatch and delivery and works…
Fast dispatch and delivery and works well only disappointment was the new o ring was the wrong size.
22. september 2026
Besvarelse fra Di Vapor
Thank you, John. We’re pleased the part is working well and arrived promptly. Sorry about the O-ring sizing issue, and we appreciate you highlighting it so we can take a closer look.
Problem resolved at a cost affective price.
Made a very annoying problem disapear at a very cost effective price. The process was made easy with thier online guide, ordered, recieved in two days fitted in 20 minutes. Thank you, my shower screen as stopped falling in on me.
21. september 2026
Besvarelse fra Di Vapor
Thank you, Kim. It’s great to know the guide helped make the repair straightforward and got your shower screen safely sorted again. We really appreciate you taking the time to leave a review.
The replacement is sightly larger than…
The replacement is sightly larger than the one it is replacing so that makes it a little difficult.
22. september 2026
Besvarelse fra Di Vapor
Thank you, Robin. We appreciate you taking the time to share this, and we’re sorry the slight size difference made fitting the replacement more difficult.
Competitvely priced spares
The part I wanted was easy to find and order on the website. It was very competitively priced and was delivered within the time scale provided
18. september 2026
Besvarelse fra Di Vapor
Thank you, Antony. We’re pleased you found the ordering process straightforward and the pricing competitive. We really appreciate you taking the time to leave a review.
Besvarelse fra Di Vapor
Thank you, Mr Radia. We’re glad everything worked out well and appreciate you taking the time to share your experience.
Great service
Great service, after sending a picture of the tap, the correct parts was identified.
21. september 2026
Besvarelse fra Di Vapor
Thank you, Stephen. We’re pleased the photo helped our team identify the right parts for your tap.
Besvarelse fra Di Vapor
Thank you, Steven. We appreciate you taking the time to leave a review and are pleased everything reached you so quickly.
Hard to find Trevi shower spares
Easy to use web site enabled me to find and order obsolete check valves for Trevi CVT shower mixer. They arrived well packaged extremely quickly in the post. First class experience, highly recommended company.
21. september 2026
Besvarelse fra Di Vapor
Thank you, Richard. It’s great to hear you were able to source the Trevi parts you needed and get everything sorted without delay.
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