I worked directly with Efren twice on my order. They were extremely helpful and patient as they worked with me to make some critical, last minute adjustments to our order. They took time to walk me th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Patrick Tubig with Discount Mugs was awesome to deal with. He has helped me for several years on my promotional items and he is always patient with me. This year I was having trouble with some fundi... Se mere
Virksomheden har svaret
Patrick was instrumental on making this order happen on many levels. He walked me smoothly thru every step of the process and communicated to my designer several times to get exactly what he needed... Se mere
Virksomheden har svaret
With the prices this might seem like a scam company but its not. I've dealt with a lot of different promo producers for various events and its always scary whether or not you'll get your items on time... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Established in 1995, DiscountMugs has been one of the largest factory suppliers of drinkware in the United States. DiscountMugs offers a variety of coffee mugs, travel mugs, sports bottles, martini glasses, wine glasses, champagne flutes, beer mugs, and more…all available at tremendously low prices. Some of the reasons we feature the lowest prices in the promotional products industry, include: - Factory direct - Largest inventory - Print in-house - Import products directly We take great pride in our work and our facilities. Headquartered in Miami, Florida, Discount Mugs has been in existence since 1995 (starting with only six employees). Today, we close to 1000 loyal, dedicated, and knowledgeable employees that help facilitate every unique customized order that flows through our company. We count with 340,000 square feet of warehouse space and over 75,000 square feet of production space to hold our entire inventory and allow us to work with ample room to produce your orders.
Kontaktoplysninger
12610 NW 115 Avenue, 33178, Medley, USA
- 1-800-579-7152
- support@discountmugs.com
- www.discountmugs.com
4,7
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Talking with a sales team…
Talking with a sales team representative was a smooth process. They were able to accommodate my request for a personalized hardcover journal. Thank you Discount Mugs!
16. april 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Very positive experience!
Patrick was very helpful and accommodating. My order was placed with no issues.
16. april 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Fast and easy, not a scam :)
With the prices this might seem like a scam company but its not. I've dealt with a lot of different promo producers for various events and its always scary whether or not you'll get your items on time and they'll be what the picture shows. I have done a few orders with DiscountMugs. Cups turned out nice and now ordering tote bags. I haven't received my bag order yet but "Patrick" has been very fast and helpful with suggestions within my price range.
15. april 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do
Mini luggage tags
I just experienced wonderful assistance with ordering custom mini luggage tags for my son’s 30th birthday! I was lucky to work with Josephine and I could not have been happier. She provided me with professional expert design and proofs for my order, in a timely manner. I’m very appreciative of all her help! I will definitely return to DM! Thank you! Kama
15. april 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
Please think twice before ordering from…
Please think twice before ordering from this company. I received my order and it was illegible. I was promised a new shipment would be sent out overnight in time for my event. Promises were not kept and my order did not arrive. My guests were left with no favors for a very important family event. I was then promised a refund within 2-3 business days. It currently has been 7 days and I am still waiting. I keep hearing "we're sorry" - I thought for a company like this would have better customer service. It has been a horrendous experience and I will never order from here again and advise everyone I know not to as well.
2. april 2025
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Besvarelse fra DiscountMugs
Thank you for your feedback. We’re so sorry that your experience did not match your expectations. This is on us.
If you could send us an email reputationmanagement@discountmugs.com for us to address this.
Hands down best experience ever
Hands down best experience ever! I learned that my deadline to get these to the event planner had been moved up and I panicked. While negotiating a deal, I was trying to order these bags, with little to no preparation. Wow! Patrick was amazing. He listened to what I wanted, shifted when I needed, making suggestions all along the way and never once making me feel like a bother with all my changes. The end result... exactly what I was aiming for. Better! And... I'm getting them on time! THANKS PATRICK!
11. april 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
So easy and quick to place my order with Josephine
Josephine was very professional, friendly, helpful and prompt with her responses, from layout drafts to quotes and a final invoice. It was very easy to work with her and get my order submitted quickly so that I could receive the products by my deadline.
9. april 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
Easy to do business with. In less than an hour our order was personalized, created, and paid for.
Madonna was wonderful. She made this experience quite easy and quick. I came to Discount Mugs after getting discouraged with Pens.com.
9. april 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Associates go above and beyond for their customers
Patrick Tubig has helped me the bast two years in orders. He has been nothing but pleasant and helpful. I also feel he goes above and beyond my expectations. truly appreciate him and will continue to use this company due to him and his hospitality.
8. april 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
Great Experience Thanks to Patrick!
Patrick took his time and really listened to my needs. Not only was he extremely polite and personable, he also made sure to keep me updated on the order status and went above and beyond when I needed to make a quick change to our order.
3. april 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
It was quick & easy to place order
It was quick & easy to place order. Kent was super friendly and helpful!! Thank you!!
3. april 2025
Uopfordret anmeldelse
Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
My representative
My representative, Kent Azucena, always helps me, and it's very easy to buy products here.
2. april 2025
Uopfordret anmeldelse
Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
My Rep
My Rep. Christopher J. Garcia was AMAZING! he help me all the way through making sure I got my order correctly. We are very pleased!
11. marts 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
Patrick is always great to work with
Patrick is always great to work with. Clear communication. Always answers any questions I have.
18. marts 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
Great Customer Service
Clemente is always to helpful and quick to answer my emails!
18. marts 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
Clemente Robert Ybanez is the best
Clemente Robert Ybanez is one of the best representatives for any organization I have ever worked with. He is professional, kind, competent, and always makes the experience very seamless. We have ordered with him several times and he consistently provides incredible support from beginning to end.
17. marts 2025
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Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
Patrick was very responsive and helpful.
11. marts 2025
Uopfordret anmeldelse
Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
Helpful customer service
We had some issues accessing our MugBucks and Patrick was very helpful!
5. marts 2025
Uopfordret anmeldelse
Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
Great customer Service
My customer service agent was very responsive to my needs and quickly helped me get my order placed. An extra discount meant I could get the number of items I wanted within my budget.
5. marts 2025
Uopfordret anmeldelse
Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
Patrick Tubig Helped me place my order…
Patrick Tubig Helped me place my order and great at it
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra DiscountMugs
Thank you for sharing your experience! We are happy to hear you had such a great experince and truly appreciate your continuous support and trust in us.
Your 5-star review brightens our day, and your feedback reminds us why we love what we do.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.