www.discountbannerprinting.co.uk Anmeldelser 

On no account use these people!

Took our money - and didn't deliver!

We sent in an order in August - after the general hassle and chase of getting our order delivered - it finally arrived. However... incorrectly printed. They offer a "reverse printing" option (for car window stickers) which we'd ticked however they claim to not have received. There was no attempt or interest in correcting the mistake - on the phone they're exact attitude was that we were in the wrong and trying to pull a fast one...

So, whilst it felt like ridiculously unnecessary effort to prove that we were right, we recorded a video screen capture of us going through the ordering process that demonstrated that their website was not correctly recording orders. Whilst this seemed like a ridiculous thing to waste time doing - the attitude of the staff on the phone made it clear that obvious evidence was the only way forward.

Having received the video - they finally accepted and apologised and would re-do our order. We posted back the incorrect stickers - however three weeks later, they are now claiming they never received them.... no surprise really given the attitude that they had - any excuse to get out of fixing their mistake at cost. So we are at loss for our order, and seemingly unlikely to receive what we paid for.

Shocking business, shocking people - [Name] (sales manager) especially un-customer friendly. Do not use these people on any account.

I would rate this company a 0 if I could! I placed an order for my businesses labels and despite paying for next day delivery, it took three weeks to arrive. Furthermore, they then sent me an email saying that if I wrote a positive review for them on my website/blog or trust pilot, I would receive a free £60 voucher. I placed the next order using the voucher back in April and guess what? It's almost July and I still haven't received the labels! I called so many times, send numerous emails- all of which were never replied to. When I called, it went to a foreign voicemail on most occasions. When I finally got through to them, they blamed me claiming that I was being impatient and that it had ONLY been a MONTH since I ordered. So a month is normal waiting time for this company? The fact remains that they have bribed their customers into giving positive reviews on Trust Pilot and other websites but have not delivered the products they promised. When I spoke to their staff on the phone, they were so, so ill-mannered and rude it was disgusting. They blamed everyone else (including myself and their other customers for placing orders) but themselves. Despite all of this, I tried to be patient with them and wait for weeks for my labels and have received such awful service that I feel it's crucial that other people research this company before buying from them. NEVER BUY FROM DISCOUNT BANNER PRINTING! AVOID, AVOID, AVOID!

I needed some window graphics printed quickly, so i used discount banner printing website. I had to chase the order and when it did finally arrive the graphics were very poorly printed and they were not window graphics, ie. the letters weren't cut out or didn't have a transparent background. I phoned and left a message and sent 2 emails before I got a response. They basically said that's what I ordered and they would not re-print or refund, which wasn';t the case. I wanted further clarification on how they can justify this kind of customer service but they do not answer the phone or reply to my polite emails. I've basically spent over £100 for badly printed text on a white sheet. They obviously have no concept of customer service. Shocking.

We placed an order for banners online and paid an extra £4.99 for special delivery as we wanted them quickly. 4 days later we had no banners, so we tried to contact Discount Banner Printing - calling them we got put through to their answerphone, which was full, so we couldn't leave a message. Emails went unanswered.

8 days after the date of order we emailed them again and asked them to cancel the order and refund our credit card. 7 minutes later (seems they are responsive when there's a chance of losing some business) we got this email from them:

"Why do you require a refund? We have dispatched your banners today so eta will be Friday, we have been extremely busy so it has been delayed a little but I can assure you it will arrive for then and as they have already been printed and sent out we cannot issue you a refund."

No apology, no offer to refund the £4.99 we'd wasted, the idea that taking 10 days to deliver a 1-2 day order as promised on the website is 'delayed a little' - based on our experience we'd say avoid Discount Banner Printing at all costs.

Addendum: The company has now replied to this review. We haven't responded to or accepted their offer of a refund because it was dependent on the removal of this review - no removal, no refund. That isn't customer service, that's bribery.

They disputed this review with TrustPilot, claiming they didn't know which order it referred to, while at the same time emailing us asking for it to be taken down.

And what's this specified 2-3 days plus delivery nonsense? The website states:

"We will ship your product by Royal Mail within 1-2 working days after your order has been placed. 1st class delivery is FREE for orders under £100. For orders over £100, next day special delivery is FREE. If you have an order under £100 and need it in a hurry, Royal Mail special delivery (next working day) is available for £4.99 (FREE on orders over £100)."

So that's 1-2 days plus delivery.

DBP were absolutely silent until we requested a refund, despite repeated emails and the order being 8 days late.

Make up your own mind, there are plenty of alternatives.

Super fast delivery and no problems what so ever, amazing quality stickers aswell, i got told about DBP from a friend and from then have made multiple orders and they have all been absolutely incredible, well deserving five stars!

Super fast turnaround, banner arrived rolled in a poster tube. The print quality was excellent and remained that way even after being exposed to the cold weather for a number of months. Would highly recommend!

Easy online ordering, quick delivery,reasonable cost, and a year later the vinyl labels still look great. We will be back, Alan Walsh AWAlarms

We needed printed clear stickers and searched the internet for over a couple of weeks until we finalised on Discount Banner Printing, they had the best prices and offered the most flexibility to meet our needs.

I purchased vinyl stickers on two different occasions from Discount Banner Printing for a small online shop I run, and not only was I really impressed with the quality of the stickers, but everyone I have given them to with orders has been equally impressed! The quality is right up there, and for the money its nothing short of amazing. Helpful customer service too, I'd definitely recommend them to anyone. I also plan to order again when I've run out of my current batches of stickers!

I have purchased vinyl stickers from this company. The whole service from start to finish was excellent, including the advice, speed of completion and low cost. I will definetely be a regular client and will highly recommend your services. Thanks again.

we found everything easy to use ordering and fast service with good quality products

Really easy to order. Reasonably priced. Arrived quickly. Quality work. Very pleased. Have used twice so far. Definitely will use again.

I ordered a set of 200 stickers from discount banner printing and I was very impressed with the quality and standard of the service. definately a company to keep doing business with. Thanks a lot!

no delays, easy to use website, no fuss when it came to contacting them and my window banner came quickly in time for me to reach a deadline.

This company is definitely the cheapest on the web for most printing solutions, why not give them a look?

I needed transparent sticky labels to be fixed on aluminium bottles and after some 'googling' I came across Discount Banner Printing'. I saw that on the website you could estimate the costs by entering the details of your requirements (dimensions, quantity etc) and I found this invaluable to enable me to budget costs.
I uploaded my artwork fine but then did receive a telephone call to say that my art work wasn't really suitable for the sticker I had chosen. So everything was put on hold until I redesigned my artwork. As soon as I did this, it didn't take long for my new stickers to come through and I must say I was very pleasantly pleased with the outcome. I really appreciated being told that my original artwork was not suitable - I'm sure many companies would just have gone ahead. In this case, I was advised by someone who knew what they were doing! I'll definitely be using Discount Banner Printing in the future.

We ordered some small stickers from discountbannerprinting for our clothing hangers and were happily shocked at the speed, quality, price and the great customer service we received! When it came to reordered (because we give them out to our young customers) 1 quick phone call and they arrived in half the time quoted.
We will use discountbannerprinting.co.uk for all our sticker needs.

I found Discount Banner Printing at the top of my Google search results, and I am glad that I did! Really affordable and great quality prints, excellent service and they had it all done really quickly! I have recommended them to several people and they have all had great results as well!

Discount Banner Printing was the cheapest company by far for what I needed! However, this does not in any way reflect cheap quality printing. I ordered some circular gloss stickers to go with a wedding stationery set I was creating. It really did give a great, lasting impression and the clients loved them, as well as myself. They were packaged well and the delivery was fast. I'll certainly be coming to Discount Banner Printing again for all my design & business needs and would recommend them to anyone.