Needed a pump urgently, phoned the company, spoke to a human and was assured it would arrive the next day, a Saturday. Pump arrived on time, at a competitive price, including weekend delivery ch... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered next day delivery on a Friday got it Wednesday. No spacers in kit gave me problems too.
Virksomheden har svaret
This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sew... Se mere
Virksomheden har svaret
After the air blower pump in our sewage unit burnt out, our service company told us that it would take at least 2 weeks to get a replacement and possibly up to a month. I found Direct Drainage on the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at Direct Drainage we have a comprehensive in-house knowledge of wastewater treatment processes, pumping stations, separators, rainwater harvesting systems and wastewater spare parts. Buy from us with confidence.
Kontaktoplysninger
Unit 10C, DL15 8RA, Crook, Storbritannien
- 01388 537050
- sales@direct-drainage.co.uk
- www.direct-drainage.co.uk
4,7
Fremragende
514 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had to chase delivery after four days…
I had to chase delivery after four days to find it was waiting to be collected by Royal Mail. I have cancelled the order and ordered overnight with Binders. This is very unusual as we have always had really good service.
30. maj 2024
Besvarelse fra Direct Drainage
Hi Douglas, thanks for your feedback, we have looked into this and found the problem was on our end with royal mail. Your order was in stock and ready to go but failed to be collected by Royal Mail. This has now been resolved so any orders going forward which are in stock should leave us the same day if ordered before 4pm. For better tracking info we suggest sticking to DPD Next Working Day Delivery. We hope you can give us a better review on your next order :)
Trustworthy reliable service good…
Trustworthy reliable service good prices and delivered on time.
28. maj 2024
Besvarelse fra Direct Drainage
Thanks for your review Pete, it means a lot.
Great service
28. maj 2024
Besvarelse fra Direct Drainage
Thank you very much for your review, it helps us a lot :)
Besvarelse fra Direct Drainage
Thank you for taking the time to leave a review, it means a lot :)
Besvarelse fra Direct Drainage
Thank you for taking the time to leave a review, it means a lot :)
Pump ordered and delivered next day
Pump ordered and delivered next day. All up and working so a great service
28. maj 2024
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it helps us a lot :)
They had the parts I needed at good…
They had the parts I needed at good price. Delivery was very quick and just when they said it would be.
28. maj 2024
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it helps us a lot :)
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it helps us a lot :)
Extremely helpful…
Direct Drainage were extremely helpful when there was a problem with the delivery company, shipping another item immediately.
28. maj 2024
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it helps us a lot :)
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it helps us a lot :)
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Delivery let down
Product was fine, as described and well packed.
Delivery was not, DPD delivery person did not even attempt to deliver to me on the Saturday that I had paid for and also didn't drop off at the nearest collection shop until after 5pm the next day.
4. maj 2024
Great Products with a quick delivery.
Parts ordered with a exceptionally quick delivery, customer very happy.
29. april 2024
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Very helpful .need advice they gave it.
8. april 2024
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
Besvarelse fra Direct Drainage
Thank you very much for taking the time to write a review, it means a lot :)
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