Great service, very clear and honest advice. Aston was brilliant and made contact and kept me informed of the process. Everyone I have spoken to at Direct Bullion have been very polite and helpful. T... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My 4star rating was knowing that Harry, the Senior Account Manager who dealt with my transfer of Gold Queens Beast Coins was available as soon as I telephoned or emailed with a question regarding my... Se mere
Jack the sales manager has been wonderful, so helpful, he kept me informed at every step of the process.
I knew I wanted to purchase gold but I didn’t know where to start I listed a bunch of traders and applied on line or via phone I experienced impersonal responses ranging from dismissive to in... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility. Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in house industry specialists who are on hand to assist customers and answer all of their questions. At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.
Kontaktoplysninger
One Mayfair Place, W1J 8AJ, London, Storbritannien
- 08000557050
- info@directbullion.com
- www.direct-bullion.com
Har besvaret 16 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Helpful contact and information, prompt delivery of purchase.
Trusted process and procedures straightforward and reliable.
From first contact with my account manager Aston, I have received all the information I requested in a format that was easy to understand.
Great service
Great service, very clear and honest advice. Aston was brilliant and made contact and kept me informed of the process. Everyone I have spoken to at Direct Bullion have been very polite and helpful.
Thank you.
Jack the sales manager has been…
Jack the sales manager has been wonderful, so helpful, he kept me informed at every step of the process.
Having placed an order in November for…
Having placed an order in November for quite a lge amount, for me at least, I finally received my coins last weekend. I had become quite sceptical due to the length of time but James Byrne kept me updated with the process. There were times when I was quite concerned but James appreciated that and even coped with me when I asked if it was a scam etc etc. Patience has paid off and I would use this company again.
Amazing buying experience with DB
It's been a fantastic experience dealing with Direct Bullion, and Aston in particular has been outstanding. He not only took the time to talk me through the various options to invest in gold bullion, but also followed up post sales with ensuring that I fully understood the next steps in terms of taking delivery and securing the products. I'll definitely be purchasing from DB and Aston again in the near future.
My first investment in precious metal
Although I have other investments, I hadn’t bought gold before, so I felt somewhat apprehensive, especially when buying online.
James explained my options and helped me invest. I was made aware that demand was high, so a delivery delay was inevitable. The price is locked in once an order is placed, and I was comfortable with this arrangement. I now have the goods, and I'm already seeing the benefit of investing in gold. I happily recommend Direct Bullion to anyone thinking of investing in precious metals.
Successful Gold Transfer
My 4star rating was knowing that Harry, the Senior Account Manager who dealt with my transfer of Gold Queens Beast Coins was available as soon as I telephoned or emailed with a question regarding my purchase. He was Informative, friendly, gave good advice and very knowledgeable. Payment along with all the paperwork was straight forward and easy. A minor critisism would be the length of time the deal was completed in, but I now have some lovely Gold Coins which I am very pleased with.
Roger
First time buying gold
I knew I wanted to purchase gold but I didn’t know where to start
I listed a bunch of traders and applied on line or via phone
I experienced impersonal responses ranging from dismissive to indifferent
Then I phoned DB and Harry Higgs answered the phone
Game changer ! Harry was lively genuine and made me feel confident and comfortable
Harry guided me through my purchase with patience and humour
I would wish for anyone entering the world of gold trading that they get a Harry Higgs intermediate
Harry is a star and I am lucky that he answered my call
Thanks Jack!
Jack helped me move my pension over into Gold. Very happy with the transfer and the overall experience. Highly recommend.
From start to finish the process was…
From start to finish the process was very clear,from my initial contact with Paddy and then finalising my purchase with Harry. Will be using Direct Bullion again. Highly recommended
I have used these guys for several…
I have used these guys for several transactions, some small and some large and they have always delivered in terms of service and professionalism. Jack was really helpful on my last transaction.
I’ve now purchased both gold and silver…
I’ve now purchased both gold and silver from this company, and on both occasions the experience has been excellent. The process was straightforward, communication was clear, and everything felt secure and reliable throughout.
Jack and Shaun in particular deserve recognition — they are professional, knowledgeable, and always make sure I’m well looked after. It’s reassuring to deal with a team you can genuinely trust.
I wouldn’t hesitate to recommend them to anyone looking to buy precious metals.
John B was very helpful
John B was very helpful, informative and very efficient. Great communication with updates on the delivery. The whole process was very smooth and very helpful. Thank you
Fantastic service
Fantastic service, Nathan was really helpful and knowledgeable. Even though delivery was a bit long, I’ve felt looked after and know I’m in good hands.
I have to say that I am very impressed
I have to say that I am very impressed. John, Harry etc are very professional, knowledgeable and reassuring
Sid
Great service
Great service, I’ve made a decent return an already this year thanks to Blair. Will
Buy again when I can
Professional and secure
Professional and secure. I was pleased that Direct Bullion kept in contact throughout the process of purchase.
I would highly recommend this company. …
I would highly recommend this company it’s been straight forward process and Harry Higgs has kept me informed with all maters concerning my purchase/ investment in gold coins.
With gold price rising sharply over the last few months and demand high it has led to a slightly longer wait for delivery but Harry has kept me informed all the way through the process.
Would definitely use this company again on my next purchase.
Harry was great
Harry was great. Just what you need when you are new to the gold market.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








