Blick Art Materials, LLC Anmeldelser 

296
TrustScore 3.5 ud af 5

3,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Recently picked up acrylic painting as a hobby. In my learning, I had been mostly shopping through Amazon, Michael’s, and Hobby lobby. Then one day I stumbled onto Blick, not only are their prices sev... Se mere

Bedømt til 1 ud af 5 stjerner

Hey, I bought something online, but my experience was really bad. At first, I thought it was a fraud because I didn't receive a confirmation number after my purchase. Then I tried to cancel, but it wa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Prompt service and no shipping fees made me so happy, as painting paper weighs a lot! When our local art shop closed this year, I was not sure how I was going to get the paper needed to supply an elem... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I love Blick! Able to get fountain pens for me, ink, nice rollerballs for my partner, notebooks, and any other supplies I need for art, writing, etc. Very competitive prices, although shipping isn’t t... Se mere

Virksomhedsoplysninger

  1. Kunstnerartikelbutik

Oplysningerne kommer fra forskellige eksterne kilder

Dick Blick Art Materials has served artists with discount art supplies since 1911. Blick is well known for our enormous selection, dependable savings, and fine customer service on thousands of in-stock art supplies.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

296 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,7

Alle anmeldelser

(296)

64 anmeldelser inden for de sidste 12 måneder

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Bedømt til 4 ud af 5 stjerner

I am always pleased with the products…

I am always pleased with the products however it seems like shipping is very slow.

2. oktober 2024
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Blick Art Materials, LLC-logo

Besvarelse fra Blick Art Materials, LLC

Thank you for your feedback! We appreciate your time and valuable feedback in helping us improve our service.

Bedømt til 5 ud af 5 stjerner

Quality material delivered in a timely…

Quality material delivered in a timely fashion. I would have appreciated the items arriving in an unmarked box though. This was gift for someone in my house and they were able to tell right away.

7. oktober 2024
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Besvarelse fra Blick Art Materials, LLC

Thank you for taking the time to provide us with your feedback. We strive to provide our customer with excellent service and we take your comments to heart.

Bedømt til 5 ud af 5 stjerner

I enjoy the ads as they let me know…

I enjoy the ads as they let me know what is going on in the art world.

17. oktober 2024
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Besvarelse fra Blick Art Materials, LLC

Thank you for sharing your feedback with us. Your feedback is extremely valuable to us - it helps us understand which features and functionality are most important to you.

Bedømt til 4 ud af 5 stjerner

Overall is OK

Overall is OK. Shipping not very fast. Some items where not secured and where rolling in the large box. For pencils it is NOT GOOD

12. oktober 2024
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Besvarelse fra Blick Art Materials, LLC

Thank you for taking the time to bring this to our attention. Your comments will be shared appropriately so that we can improve our service.

Bedømt til 5 ud af 5 stjerner

I was really happy to find these hard…

I was really happy to find these hard to find “paint crayons” as I call them. I should have known to check Blick out first! I love you stores! Thank you so much!

30. september 2024
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Besvarelse fra Blick Art Materials, LLC

We hope you are happy with your purchase! Thank you for being a valued Blick Art Materials customer.

Bedømt til 5 ud af 5 stjerner

Customer service at the stores is…

Customer service at the stores is well-trained, and the associates are very friendly, too. I had to call several stores for paint that I needed for a project and they made sure to tell me exactly the quantity they had in stock before I drove all over LA. I then had a return of excess paint and they were more than helpful getting that taken care of. I will always come to Blick for my personal and professional needs.

11. oktober 2024
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Besvarelse fra Blick Art Materials, LLC

Thank you for putting your trust and confidence in our company. It has been our pleasure to serve you, and we hope we see you again soon.

Bedømt til 1 ud af 5 stjerner

Blick uses FedEx and their website is full of false comeons

FedEx

need I say more?

My 'current' order sitting someplace for days not moving...

Not sure why when I order from other places using good ol' USPS it gets here in days...

FedEx? Weeks...literally weeks

There no appears to be no major art supply mail order businesses that use USPS at all...

Also; the $5 off coupon code failed at checkout

repeatedly

Also; got to the stated amount to 'earn' free shipping and yet website did not calculate said 'free' shipping

SO DAMN FRUStRAtaED

As of today, 10-14-24...my latest order has sat at a FEDEX distro hub in WI...hasn't moved since the 8th.

Why is this OK, Blick?

Your failed codes and specific bs instructions for fulfilling the dangled 'discount' smells to high heavens...and all I get is a 'there there...you must jump thru hoops one and two in sequence while looking backwards into a pool of water...'

Will refuse package if it ever shows up.

This is what collapse looks like...and guess who loses?

You've lost me and (from the looks of it) many others.

update; 10/22/24

FedEx literally has had my package at the Stockton hub for ? 5 days now...not moving.

Still no package.

FEDEX SUCKs and I will not order from companies that use them again.

9. oktober 2024
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Blick Art Materials, LLC-logo

Besvarelse fra Blick Art Materials, LLC

Thank you for your order, we truly appreciate your business. We are sorry to hear of the frustration you've experienced with your order. We strive to make the ordering process as smooth as possible and provide information about our shipping, e-gift coupons, promotional codes, and terms and conditions on our website and in related emails to help with that.

Regarding the $5 e-gift coupon, it should be entered in the payment step at checkout, not in the promo code box in the cart. This was mentioned in the email or popup that provided the code, and there is also a message in the cart to guide you if it’s entered incorrectly.

For the promo code you used for discounted shipping, please note it requires an order total of $59 or more for free shipping. Since your order total was $52.08, it did not meet this threshold for free shipping, but we are happy to say that it did qualify for the discounted shipping rate of $2.95.

Shipping to post office boxes in remote locations can limit available options and may lead to additional delivery time, regardless of the carrier. We provide estimated delivery dates during checkout, which are generally accurate, but unforeseen events like wildfires or severe weather can occasionally cause delays.

Thank you for your understanding. If you have any further questions, please feel free to reach out. You can reach us by phone, email or chat. https://www.dickblick.com/customer-service/contact-us/
We are always happy to help!

Bedømt til 5 ud af 5 stjerner

I will not use anyone else for framing

I have used "Cat" the framer for at least 7 projects. The work is impeccable. Easy, helpful, and she brought up issues I never would have thought about. This is so much better than Michael's. I won't go anywhere else!

12. august 2024
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Besvarelse fra Blick Art Materials, LLC

Thank you for your business, your trust, and your confidence. It is our pleasure to work with you. We’re so lucky to have customers like you!

Bedømt til 2 ud af 5 stjerner

Sunday-bad experience with cashier

Sunday, I visited the Omaha store and was looking for a canvas and was not finding the size I was looking for. When I asked for help in finding an alternate size I was told "Art is a very personal thing". OK, I get it but are there optional canvas sizes that could meet my need? We are talking an art supply to create art not art. When I tried to explain why I was looking for help and that I had driven al long way, the cashier evidently didn't like my tone of voice and became defensive and I was told by her that I shouldn't talk to her that way (what way?) and I should leave. I had a purchase I had bought the previous day with me and I didn't think would work for me, so I said I soon as I got the credit I would leave the store. I was then told by the cashier that the staff was just minimum wage earners paid to cash out customers and had no knowledge of art or art supplies. (salesperson 71700). She handled my return expediently and I left.

Unfortunately, given my treatment, I doubt I will ever return to the store and its going to be tough to continue to refer other people there.

I had been to this store several times before and was able to get assistance and had referred others there. Unfortunately, one bad experience takes away three good experiences.

28. april 2024
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Besvarelse fra Blick Art Materials, LLC

We are very sorry to hear of this. Here at Blick Art Materials, we pride ourselves on delivering excellent customer service so this is definitely not the experience our customers should expect to have at any of our stores and we sincerely apologize. I’ve shared your feedback the Omaha store’s manager for further review.
We do understand the impact that a negative experience like this can have, so we hope that in light of your past good experiences, you will consider giving us another try in the future.

Bedømt til 1 ud af 5 stjerner

This company is beyond real!

This company is beyond real, I order 2 items that listed available, and I had a big order and mostly were gifts for Xmas and I was traveling so dates are imp. They ship all the items except for 2 And they fail to mention that these 2 items were on back order.
I receive an email a week later saying sorry these items didn't ship. I complain, they said they made a mistake Ans didn't update their system, buy dont worry we will ship one of the items soon. Today they shipped it and charged me 15.75 $ shipping for one tube of paint that fosted 14$?! And I had free shipping with the initial order, so noni got screwed with it. I have been using this shop for a long time, but this was beyond anything I experienced with an open shop! Ill never be using their shop again! Be aware!

30. december 2023
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Besvarelse fra Blick Art Materials, LLC

We are very sorry for the unexpected backorder on the tube of paint. At the time your order was placed, our inventory indicated that we had enough stock to complete the order however we only had one tube instead of two. This happens very rarely, and we apologize for the inconvenience this caused. We were happy to ship the tube of paint to you as soon as it came back in stock.

Our policy is that we bill you only when your order ships, and that includes backorders. Backordered items are not billed until they actually ship, and there is no additional shipping charged for those backorders. As the copy of your receipt shows, the charge was for the tube of paint itself, plus the sales tax, and the shipping was still free. The summary shows $14.74(paint) + $1.03 (sales tax) = $15.77 and shipping =$0.00.

We hope this explanation will alleviate your concerns with the charges on your recent order, and again, we apologize for the unexpected backorder. If you have any further questions or concerns, please let us know. We are always happy to help!

Bedømt til 1 ud af 5 stjerner

Send junk products without authorization, then demand payment

Ordered a large frame for $70, it arrived broken and was of very poor quality. I wrote a review stating this, did not request or initiate a replacement. The company sent me one anyway, also terrible, also broken. I told them this one also arrived broken but made it clear I was only giving feedback. They sent a THIRD anyway and are now threatening to charge me for the extra frames they decided to send and now want back. I just want them to leave me alone, but they're ignoring that part.

29. november 2023
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Besvarelse fra Blick Art Materials, LLC

Laura,
Our apologies the frame arrived damaged and was unacceptable for your art work. In cases like this, we do normally replace the item, unfortunately, we did not actually work with you to arrange this.

Please dispose of the frames. The replacements were never billed to you, and we will issue credit for the original shipment. Again we apologize for the lack of communication on this order. This is not typical of the service we endeavor to provide.

Bedømt til 5 ud af 5 stjerner

Great store with great prices, but be a smart shopper!

Great place to find paint brands that other competitors do not carry. Make sure to shop around when you are looking at brushes/brush cleaning supplies however. On several instances I have found that Cheap Joe's (even Amazon) offers hefty discounts for the same product.

26. august 2023
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Bedømt til 5 ud af 5 stjerner

Love ordering from Black!

The ease of using the website is just great, Very easy to find all the options and more. Checkout was easy as well. Even though there is a brick and mortar close by, (and I do love spending a few hours browsing there) I most frequently order online.

16. april 2023
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