Diamonds International Anmeldelser 

Wir haben einen Tanzanite Ring mit Diamanten für einen vierstelligen Betrag gekauft.
Das Zertifikat sollte per Mail übersendet werden.
Dieses erfolgte erst nach einer Mail an DI in New York.
Zurück in Deutschland ist nach ca. 4 Wochen ein Diamant aus der Fassung gefallen. Auf meine Mail wurde innerhalb 2 Tagen geantwortet.
Wir übersendeten Fotos und das Zertifikat, und sollten dann 2 Kostenvoranschläge vorlegen.
Diese wurden geprüft und der günstigere genehmigt.
Nach Übersendung der Rechnung sollte das Geld auf unser Kreditkartenkonto überwiesen werden.
Das war angeblich nicht möglich.
Auch eine Überweisung auf unser Konto war angeblich nicht möglich.
Dann sollte ein Scheck geschickt werden.
Nach über 3 Monaten mit hin und her u d mehreren Formularen die wir übersendeten, traf der Scheck ein.
Bei der Bank erklärte man uns das wir die Gebühr für die Einreichung zu tragen haben was bei einer Überweisung durch DI erfolgt wäre.
Nach Gutschrift wurden 45 % der Summe als Gebühr für die Scheckeinreichung berechnet.
Kein Wunder das eine Überweisung angeblich nicht möglich war.
DANKE Diamongs International. NIE WIEDER.

My wife and I were on a Caribbean cruise we went into the jewelry store on the ship and she was admiring a ring it was almost like we'd walked into a car dealership we ended up with about 3 salespeople around buy this buy that you look good in this you should get that pushpush push all my wife wanted was the ring I know we could have walked out but we didn't long story the shop did take back 3 pieces of jewelry we bought but not the bracelet my wife bought because it had been altered which my wife didn't ask for but again the salespeople said it needed to be done the salespeople were of no help we finally talked with Andru the manager and he was helpful we still believe the bracelet should have been returnable but they wouldn't budge after reading some of these reviews I'm wondering what kind of purchase we made

I brought a pair of earrings, at the end of the day and had to rush to the ship. It wasn’t until I was on the ship and went to wear them that I noticed that one of them doesn’t close properly and are way to expensive to wear in case it got lost. On my return I email customer services, and they responded saying of course they will help. They sent my questions which I answered straight away and I have not received any reply. I have email them 3 times in the last 2 weeks and no reply. Customer service is so bad they are not there.

Wir waren auf Kreuzfahrt mit der MSC und der MSC Berater hat dieses Unternehmen als vertrauenswürdig empfohlen ! Einmal und nie wieder kann nur jedem abraten etwas in diesen Geschäften zu kaufen die Preise sind auch nach Abzug der Rabatte immer noch zu hoch !!
Die Kaufberatung ist nicht seriös!!

Buyer beware. You can purchase direct to John Hardy with free delivery and 40% less. I had hidden charges. It’s locatedd on 5th Ave playacar Mexico. Do your research first. Not good deals. Actually overpaid by a lot. Live and learn.

I am amazed at some of the reviews here. Diamonds International I find to be an amazing company. My wife and I have purchased more than 12 items from them. We love each one and feel we received a fair price. We have been to over 10 Locations of DI and each has given great service. I had a problem at one location, I called and informed them and was offered a discount or total refund on the purchase. The "Crown Of Light" is an amazing cut, I find it gives more sparkle than any I have ever seen. Many of the sales staff were instrumental in making our purchase a Memory we will have for the rest of our lives. This is a place you need to go for any jewelry want.

Do not try to buy any Crown of Light Diamonds from any branch. And if you are on a Celebrity Ship and the shopping guide tells you that you get a major discount at these stores because they are backed by Celebrity... beware! DI does not ever give you a statement of value for your diamond. They instead provide you with a statement showing that the value is what you purchased it for. The only way to argue with them is to have the item appraised by one of their appraisers (who of course, are going to appraise it at your purchase price). I was told my diamond bracelet was worth $10,000 and that I was getting a great deal at $8900. Alas.... it is now only valued"$8900" according to them and..... any other appraiser would only value it at about $5000. It's a real scam!

Be careful where you buy these products.
Avoid the Classic Group in Valletta as they sell damaged goods.
Even when they acknowledge the product is damaged they only give you a credit note and not a full refund.

I was shopping in Cozumel at TI Tanzanite I purchased a ring.The sales person Diego and the Manager Pritam made it possible to purchase my ring .I had to get it sized and went on an excursion Diego was afraid I wouldn't be back in time to pick up the ring and fitting right.The ring was sent to the ship in plenty of time and Diego the Ring fits Perfectly.
Thank you for your excellent customer service!!!
Please let Diego the Ring is perfect!!!