The sales assistant was so welcoming and very knowledgeable. He gave us space when we needed to discuss things and he made the experience a fabulous one. Nothing was too much trouble for him. He mad... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Barney was amazing! Helped us find the perfect sofa and despite us not being able to purchase for a couple of weeks we came back and waited for him specifically to be available as he was so kind and k... Se mere
Virksomheden har svaret
The staff are very helpful and pleasant. Nothing is too much. Polite well mannered, informative and anything they weren't too sure about, they asked for help for reassurance, which is brilliant in my... Se mere
Virksomheden har svaret
The service Was excellent from start to finish. We were going to get the 3 piece suite from nearby Furniture Village but thanks to the excellent service from Barney we decided to get a DFS one instead... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Stirling Road, Unit 1A, YO30 4XZ, York, Storbritannien
- 0333 999 9849
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff was so informative and I was…
The staff was so informative and I was well taken care of. Even offered a drink for my daughter and I.
30. juli 2026
Besvarelse fra DFS Furniture - York
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Superior service
The service Was excellent from start to finish. We were going to get the 3 piece suite from nearby Furniture Village but thanks to the excellent service from Barney we decided to get a DFS one instead. Everything was fully explained and we left very happy customers
27. juli 2026
Besvarelse fra DFS Furniture - York
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The staff are friendly and approachable…
The staff are friendly and approachable and non-pushy. We had time to look around and try the settee range we were interested in and compare it to others.
When we decided on which settee we wanted, the staff member explained the whole process clearly and answered all our questions.
27. juli 2026
Besvarelse fra DFS Furniture - York
Hello Annetta,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
We weren't harassed at all
We weren't harassed at all. The staff were very knowledgeable. All sorted quickly and efficiently
27. juli 2026
Besvarelse fra DFS Furniture - York
Hello Wendy,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The young lady in the Clifton Moor
The young lady in the Clifton Moor, York store was very friendly and helpful. She made us feel very at ease & we didn't feel any pressure or swayed to make a decision. She took the time to go through everything with us and answered all our questions.
27. juli 2026
Besvarelse fra DFS Furniture - York
Hello Deborah,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
The ease in which the salesperson…
The ease in which the salesperson explained all the different options to us and then completed the process seamlessly.
26. juli 2026
Besvarelse fra DFS Furniture - York
Hello David,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - York
Hello James,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - York
Hello Melanie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very helpful sales person
19. juli 2026
Besvarelse fra DFS Furniture - York
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Service was excellent
Service was excellent. Andrew was the member of staff helping us and he was so helpful. He was very very patient with us while we looked at 10 sofas and the sofa we chose was amazing.
26. juli 2026
Besvarelse fra DFS Furniture - York
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Andrew.
Kind Regards,
Jordan
DFS Customer Support
JUST BRILLIANT
JUST BRILLIANT
JUST ANNOYING I WAS QUOTED A LESSER PRICE FOR THE FURNITURE INSURANCE AT THE TIME OF COMPLETING ORDER,WOULD THIS PRICE HAVE BEEN QUOTED AT THE START OF THE ORDER I WOULD HAVE BOUGHT IT ! FELT I WAS GETTING CHEATED,NO SECOND CHANCE,OTHER THAN THAT ALL IS WELL
26. juli 2026
Besvarelse fra DFS Furniture - York
Good Morning,
Thank you for taking the time to share your review and feedback with us.
If you would like to discuss this order or have any further queries that have not been discussed already please let us know on 0333 9999 777.
Kind Regards,
Jordan
DFS Central Customer Support
Fenella was extremely helpful and…
Fenella was extremely helpful and answered all our questions whilst getting my new sofa! Highly recommend!
26. juli 2026
Besvarelse fra DFS Furniture - York
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Brilliant customer service from online
Brilliant customer service from online. Called me the following day when asked and answered my query.
18. juli 2026
Besvarelse fra DFS Furniture - York
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Guy was sound thank you
Guy was sound thank you. Really helpful. Explained everything well. Amazing service
25. juli 2026
Besvarelse fra DFS Furniture - York
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Clifton Moor Experience
The two ladies who helped me choose, and customise my sofa were great! They were friendly and explained everything extremely well
23. juli 2026
Besvarelse fra DFS Furniture - York
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service friendly assistant…
Excellent service friendly assistant was given all relevant information about my item I purchased
16. juli 2026
Besvarelse fra DFS Furniture - York
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff were knowledgable and processs…
Staff were knowledgable and processs was easy and painless.
21. juli 2026
Besvarelse fra DFS Furniture - York
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Extremely helpful and friendly staff
Extremely helpful and friendly staff. Not pushy in any way. A stress free experience
15. juni 2026
Besvarelse fra DFS Furniture - York
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Made to feel welcome
Made to feel welcome. Very knowledgeable about sofa's I was interested in. Staff polite and very obliging.
21. juli 2026
Besvarelse fra DFS Furniture - York
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
No pressure and once we decided the…
No pressure and once we decided the salesperson had great product knowledge and helped us decide exactly what we wanted.
21. juli 2026
Besvarelse fra DFS Furniture - York
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.