The sales assistant was so welcoming and very knowledgeable. He gave us space when we needed to discuss things and he made the experience a fabulous one. Nothing was too much trouble for him. He mad... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Barney was amazing! Helped us find the perfect sofa and despite us not being able to purchase for a couple of weeks we came back and waited for him specifically to be available as he was so kind and k... Se mere
Virksomheden har svaret
Relaxed, no pressure sales Emily and the team were polite, informative and very efficient. We were given space (and coffee) when we required some time to reflect and discuss options privately and did... Se mere
Virksomheden har svaret
The staff are very helpful and pleasant. Nothing is too much. Polite well mannered, informative and anything they weren't too sure about, they asked for help for reassurance, which is brilliant in my... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Stirling Road, Unit 1A, YO30 4XZ, York, Storbritannien
- 0333 999 9849
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All really easy!
From start to finish the process was super easy. Delivered on a bank holiday, efficient and took all the rubbish. Really pleased, many thanks for a great service!
4. maj 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very kind patient and helpful staff and…
Very kind patient and helpful staff and lovely sofa
4. maj 2026
Besvarelse fra DFS Furniture - York
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Top notch customer service
The sales advisors listened to my needs, didn’t push me for a sale just shared their knowledge and helped me make the right decision. They were very warm and welcoming.
4. maj 2026
Besvarelse fra DFS Furniture - York
Good morning Sophie,
Thank you for sharing your 5* review and that our drivers met your expectations! We hope you love your new furniture
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - York
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
We visited many furniture stores and as…
We visited many furniture stores and as soon as we walked in we were hit with the sales patter... Not at DFS, we got a friendly hello and were left to look around. When we were ready Andy was at hand to answer all our questions. Me and my wife are very different when it comes to furniture and what we like, Andy was fantastic explaining all the different options, styles and fabrics. Customer service was great, Cheers Andy
3. maj 2026
Besvarelse fra DFS Furniture - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - York
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - York
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great sales service
Friendly, efficient service. We told them what we wanted and they made it happen. Great sales service, for which we were very happy.
2. maj 2026
Besvarelse fra DFS Furniture - York
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
DFS - York
I came in to DFS - York today to purchase a sofa. I was helped by Andrew who was so helpful, he asked me if i had seen any online also showed me similar styles for comparison which was nice, extremely attentive to what i was looking for,really kind and patient also as really took the time to answer all my questions and he made sure i was happy with my decision. I was joined by my mum and gradma and he also included them in the conversations which was a nice touch.i am so happy with my new sofa and footstall its my dream sofa. I would highly recommend anyone to speak to Andrew and i will be recommending him to everyone i know. Thank you!
2. maj 2026
Besvarelse fra DFS Furniture - York
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - York
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Very helpful and guided us to what we…
Very helpful and guided us to what we wanted very friendly and great coffee.
28. april 2026
Besvarelse fra DFS Furniture - York
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The service was great
The service was great. All three guys were very helpful. Shout out to Edward who placed my order
27. april 2026
Besvarelse fra DFS Furniture - York
Good afternoon Julie,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
So far so good
So far so good! Only ordered so far but experience at York store was great
27. april 2026
Besvarelse fra DFS Furniture - York
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - York
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Customer Experience 10/10
Fantastic service from the moment we walked through the door by Andy! Explained all the options that were available and did his upmost to meet our requirements! I would definitely recommend DFS to anyone who is looking to buy a sofa.
26. april 2026
Besvarelse fra DFS Furniture - York
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Waiting in for Cushing from a Sofe…
Waiting in for Cushing from a Sofe delivered 4 months ago and the driver just phoned me to say some one forgot to load them on the van and to call their offices, to be completely honest I am not phoning anyone to waste my breath, absolutely disgusting company and would not recommend them to an enemy
26. april 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - York
Good morning Jason,
Thank you for sharing your recent experience with us, we are ever so sorry to hear of the miscommunication today. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - York
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
The member of staff who helped us was…
The member of staff who helped us was amazing he explained every detail we needed to know gave us time to decide.
25. april 2026
Besvarelse fra DFS Furniture - York
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Relaxed atmosphere in store,very…
Relaxed atmosphere in store,very helpful but not pushy.
Overall great experience.
Thank you Andrew.
25. april 2026
Besvarelse fra DFS Furniture - York
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Really great staff member- helped…
Really great staff member- helped inform us of all the options and advised us well.
22. marts 2026
Besvarelse fra DFS Furniture - York
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
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