We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Se mere
Virksomheden har svaret
Lokation
Skift lokationChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... Se mere
Virksomheden har svaret
Amazing service, felt so comfortable when ordering our sofa. Didn’t feel pressured into buying it at all. And the sales lady was so lovely and helped us out with what we needed and how we wanted ou... Se mere
Virksomheden har svaret
We were supported choosing a sofa by Teresa who directed us to a sofa that we hadn't before looked at, having listened to what we wanted. Teresa was friendly, approachable and transparent through the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Storbritannien
- 0333 999 9508
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The in store support was great
The in store support was great. Friendly and informative.
24. april 2026
Besvarelse fra DFS Furniture - Truro
Good afternoon Sharon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great experience finding and ordering…
Great experience finding and ordering our sofa in store, Dan was super helpful and went through everything with us, a great experience overall!
14. april 2026
Besvarelse fra DFS Furniture - Truro
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable and polite sales lady
19. april 2026
Besvarelse fra DFS Furniture - Truro
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Truro
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
great experience
We were allowed to browse without being hassled, once we needed help Steve was very helpful still not pushy left us again to decide, and we left the store very happy with our purchase.
18. april 2026
Besvarelse fra DFS Furniture - Truro
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Steve.
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Truro
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Truro
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great service from a very helpful staff…
Great service from a very helpful staff member.. Steve I think his name was
17. april 2026
Besvarelse fra DFS Furniture - Truro
Good Morning Alison,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great service from start to finish by…
Great service from start to finish by knowledgeable and approachable staff
16. april 2026
Besvarelse fra DFS Furniture - Truro
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
16. april 2026
Besvarelse fra DFS Furniture - Truro
Good morning Lynne,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Mariangela was very helpful:
Mariangela was very helpful:
Helping me and my lady wife choose the sofa we wanted and choose a sofa with DFS.
Answering all our questions
Overall excellent service.
12. april 2026
Besvarelse fra DFS Furniture - Truro
Good morning Ian,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Delivery charges
Was going to buy a ex display sofa for £600. But wanted me to pay £129 to deliver only half a mile up the road. I offered to pay £50. But that was a no, so I walked. I think the salesman should of asked the manager, but was not interested.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Truro
Good morning Paul,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Also, I am afraid we don’t offer any discounts as we are regulated by Trading Standards and this means we have to treat all of our customers fairly so for that reason if we do have any discounts.
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Truro
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Dan was incredibly welcoming and made…
Dan was incredibly welcoming and made the whole process feel easy from start to finish. He was very knowledgeable, took the time to answer all our questions, and explained everything clearly and in detail.
Would 100% recommend—thank you, Dan! And great shirt choice too 👌
13. april 2026
Besvarelse fra DFS Furniture - Truro
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Daniel was excellent
12. april 2026
Besvarelse fra DFS Furniture - Truro
Good afternoon,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Friendly, welcoming experience
There was a wide range of sofas to see, with a very welcoming and comfortable atmosphere.
Mariangela the customer lady was very friendly, knowledgeable and very helpful with suggestions etc but not pushy, which we found perfect for our experience.
12. april 2026
Besvarelse fra DFS Furniture - Truro
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Truro
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great friendly service
We only came in to have a look but the sales person was very knowledgeable, friendly and helpful. She gave us time to look round but she was there if we needed any help. Good sales with no pressure.
11. april 2026
Besvarelse fra DFS Furniture - Truro
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Truro
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Dan was very professional and made us…
Dan was very professional and made us aware of all procedures and after this we ordered two sofas.
11. april 2026
Besvarelse fra DFS Furniture - Truro
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
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