We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Se mere
Virksomheden har svaret
Lokation
Skift lokationChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... Se mere
Virksomheden har svaret
Amazing service, felt so comfortable when ordering our sofa. Didn’t feel pressured into buying it at all. And the sales lady was so lovely and helped us out with what we needed and how we wanted ou... Se mere
Virksomheden har svaret
We were supported choosing a sofa by Teresa who directed us to a sofa that we hadn't before looked at, having listened to what we wanted. Teresa was friendly, approachable and transparent through the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Storbritannien
- 0333 999 9508
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Geoff looked after me from the get go
Geoff looked after me from the get go. Made choosing mattresses and beds really easy and I soon had bought two mattresses and beds ready for my new house. I've had to change the delivery date twice due to the completion date changing but wasn't any bother each time.
10. maj 2026
Besvarelse fra DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Truro
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
A very pleasant experience
Natalie the Manager at the Truro Branch was amazing, very helpful, informative and discussed everything with me clearly. The Customer Service was outstanding. I couldnt have asked for more. I would highly recommended DFS to friends and family
17. maj 2026
Besvarelse fra DFS Furniture - Truro
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service. Sales staff very helpful, knowledgeable, and informative. No sales pressure, all options explored.
15. maj 2026
Besvarelse fra DFS Furniture - Truro
Good morning Darren,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Very good .helpful nice to speak to .
16. maj 2026
Besvarelse fra DFS Furniture - Truro
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Truro
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Excellent service
Excellent service, all questioned answered and explained clearly. Made to feel welcome by the friendly and polite sales lady.
14. maj 2026
Besvarelse fra DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The sales assistant was very helpful…
The sales assistant was very helpful and professional. She made the process very easy. Communication was excellent. 10/10😎
14. maj 2026
Besvarelse fra DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Well done Trystan from Truro
Well done Trystan from Truro, absolute gentleman and made us feel at ease. This guy deserves a pay rise.
12. maj 2026
Besvarelse fra DFS Furniture - Truro
Good morning Andrew,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Direct to the point
12. maj 2026
Besvarelse fra DFS Furniture - Truro
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great Service
Not pressured into buying. We were left alone after an initial friendly greeting unil we were ready to speak to someone. Liana (I hope I've remembered the name correctly) answered all of our questions and demonstrated the sofa functions, and put our minds at ease explaining the fabric care package in a professional and personable way. Can't wait for the delivery! Thank you.
11. maj 2026
Besvarelse fra DFS Furniture - Truro
Good morning Michelle,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Was very helpful and explained…
Was very helpful and explained everything Teresa the staff member nice and easy and polite
11. maj 2026
Besvarelse fra DFS Furniture - Truro
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Maria was brilliant
Maria was brilliant, we told her the the sort of things liked for sofas and when we looked at the ones we liked Maria explained everything to us about fillings and fabrics etc. We cant thank you enough for all the assistance (and the tea) that she gave us. Thank you
10. maj 2026
Besvarelse fra DFS Furniture - Truro
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Maria in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Truro
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Truro
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
very helpful salesman,large choice,lots…
very helpful salesman,large choice,lots of information supplied
10. maj 2026
Besvarelse fra DFS Furniture - Truro
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff very helpful polite & friendly.
9. maj 2026
Besvarelse fra DFS Furniture - Truro
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
FIRST SOFA!!
Mariangela was very helpful and very welcoming. She explained the process with a smile and professionalism.
Helped us pick the colour and explained the difference between foam and fluff.
Will definitely be recommended.
9. maj 2026
Besvarelse fra DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Dette er Trustpilot
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Læs om anmeldelsesprocessen på Trustpilot.
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