Our family went into Dfs at Swindon today. We were welcomed by the staff cordially. We went around the shop on both floors in our own time. After choosing the sofa we liked we received a full explanat... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A relaxed and friendly environment with very helpful staff there when you need them. They were attentive but not at all pushy sales people. Our whole browsing through to buying experience was ten out... Se mere
Virksomheden har svaret
Jason was very helpful and informative. We we’re undecided on which sofa out of 2 to go for and he went through thoroughly the two different styles and features of each to help us make the best choice... Se mere
Virksomheden har svaret
Just placed an order at DFS Swindon and wanted to share how great the sales experience was. The sales advisor was absolutely fantastic. He was friendly, informative, and gave me tailored advice wit... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Wootton Bassett Road, SN5 8WF, Swindon, Storbritannien
- 0333 999 9765
4,9
Fremragende
4 t anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very knowledgeable staff
Very knowledgeable staff, calm and quiet show room, not bothered by staff to much.
2. maj 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, got exactly what we were looking for. Returned after getting previous sofa from DFS, 10 years ago
3. maj 2026
Besvarelse fra DFS Furniture - Swindon
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Sociable surroundings & support from…
Sociable surroundings & support from the allotted staff member (Pina)
3. maj 2026
Besvarelse fra DFS Furniture - Swindon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Staff were very friendly and helpful
Staff were very friendly and helpful, told me what i needed to know.
3. maj 2026
Besvarelse fra DFS Furniture - Swindon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful advice
I am sorry to the salesman I chatted to, but I did not get your name. He was friendly and relaxed and was very helpful. I was worried that the sofa I chose might not be able to fit up the stairs as I am in a coach house. He gave me confidence in confirming all the backs came separately and the corner unit was two pieces. The delivery is express too within seven days. I am very happy with the service in store. Thank you 😊
2. maj 2026
Besvarelse fra DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Swindon
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver
Kind Regards,
Vanessa
DFS Customer Support
Fantastic customer service
Fantastic customer service. Jamie was great explaining everything. Didn't feel pressured. Saw sofa mid morning & went to other shops but ended up at dfs for original sofa
1. maj 2026
Besvarelse fra DFS Furniture - Swindon
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Fantastic customer service
Fantastic customer service . Listened to what we wanted and helped the correct selection
30. april 2026
Besvarelse fra DFS Furniture - Swindon
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Sofa/bed - Jason made the choice easy
Jason made the choosing of a corner sofa/ bed very easy even though there were so many to choose from.
He was extremely helpful and knowledgeable
30. april 2026
Besvarelse fra DFS Furniture - Swindon
Good afternoon Penelope,
Thanks for your lovely feedback, we’re glad to hear Jason met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great quality and service again
We came back to DFS because of the quality of the sofa we’ve had for 6 years it is still in great condition and comfortable and the service and aftercare has been as high quality as the sofa also like to mention the great service in store with knowledgeable staff always keen to help with no pressure
27. april 2026
Besvarelse fra DFS Furniture - Swindon
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excellent, efficient and smooth sales process.
Jason's service was superb from start to finish. Can't fault him on a single thing.
28. april 2026
Besvarelse fra DFS Furniture - Swindon
Good morning Dom,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We had a great experience at DFS
We had a great experience at DFS. The staff gave us plenty of space to browse without being pushy, which made the whole visit really relaxed. Nick was especially helpful, he answered all our questions clearly and made the purchase feel easy and enjoyable. Really pleased with the service.
28. april 2026
Besvarelse fra DFS Furniture - Swindon
Good morning Dave,
Thanks for your lovely feedback, we’re glad to hear Nick met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great Customer Service …
Me n my husband had a really great experience at DFS, Jason was a big part of it. He was friendly, patient, and really knew his stuff. He took the time to understand what we were looking for and gave helpful advice without being Rushed.
Jason made the whole process feel easy and relaxed, and I’m really happy with the sofa I ended up choosing. Big thanks to Jason for the excellent Customer service!”
27. april 2026
Besvarelse fra DFS Furniture - Swindon
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
DFS West Swindon
DFS West Swindon - highly recomend. Great service not at all pushy. Jamie and Jason were a pleasure to deal with.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Swindon
Good morning Carol,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Very helpful team salesman John at Swindon took plenty of time to show all the options we were looking for and gave us time to make decisions after going through many different ranges
25. april 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Excellent.
The service we received was excellent. Nick was friendly, very knowledgeable, and had the right balance of being attentive but not overbearing. Ordered a new sofa and footstool. The process was quick and easy. I highly recommend.
25. april 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Nick was fantastic- we went in with a…
Nick was fantastic- we went in with a few complicated demands on what we want in a sofa, and nick gave us loads of options and we have walked away with something we will love for a long long time. Thank you
17. april 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Nick in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Website easy to navigate and order
Website easy to navigate and order. Found exactly what I wanted online after viewing the range instore. Order completed quickly and easily. Staff were polite and friendly instore but allowed us space and time to browse.
25. april 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Such FunI
I had already decided earlier in the week which chair was right for me with the help of Nick (DFS), who sent me away with measurements. I went back with a book later in the week to have sit and read. I ended up spending approximately two hours sitting and talking with other customers and Gregg (DFS) who was fabulous - so much fun - got me coffee left me alone then came back later. He didn't push, excellent, decision made, we did the necessary, chose a fabric and colour, paid got a delivery date that suited me. Couldn't have been treated better - as usual. Thank you 😊
24. april 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are so happy to hear about the great service you had with our advisors. Thank you so much for placing an order with us and we do hope you love your furniture once it arrives.
Kind Regards,
Holly M
DFS Customer Support
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