Our family went into Dfs at Swindon today. We were welcomed by the staff cordially. We went around the shop on both floors in our own time. After choosing the sofa we liked we received a full explanat... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A relaxed and friendly environment with very helpful staff there when you need them. They were attentive but not at all pushy sales people. Our whole browsing through to buying experience was ten out... Se mere
Virksomheden har svaret
Jason was very helpful and informative. We we’re undecided on which sofa out of 2 to go for and he went through thoroughly the two different styles and features of each to help us make the best choice... Se mere
Virksomheden har svaret
Just placed an order at DFS Swindon and wanted to share how great the sales experience was. The sales advisor was absolutely fantastic. He was friendly, informative, and gave me tailored advice wit... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Wootton Bassett Road, SN5 8WF, Swindon, Storbritannien
- 0333 999 9765
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything good
6. juni 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Friendly staff that wait for our…
Friendly staff that wait for our interaction. Thorough with detail and knowledgeable.
Great experiance
5. juni 2026
Besvarelse fra DFS Furniture - Swindon
Hello Mr Wright,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Order from dfs
I ordered a sofa from dfs. I was very pleased with my new sofa it was delivered on the date they said and unpacked all boxes and rubbish taken away
29. december 2025
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
I had to place my order over the phone…
I had to place my order over the phone as I was having problems with the website.The young lady was extremely helpful.
2. juni 2026
Besvarelse fra DFS Furniture - Swindon
Hello Wendy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Pina was very knowledgeable and…
Pina was very knowledgeable and helpful. Made our decision very easy and stress free.
31. maj 2026
Besvarelse fra DFS Furniture - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Nick
Nick, our salesperson was excellent! He made us feel even more confident in the choice we made to buy this sofa! Keeping us informed with everything we needed to know and perfectly explained everything with no confusion! 10/10 service
31. maj 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful for salesman
29. maj 2026
Besvarelse fra DFS Furniture - Swindon
Good Morning,
Thanks for the 5 stars! It's much appreciated
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Swindon
Good morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
As there hasn’t been much information provided about your order in your review we are unsure of the issue you have experienced. If you would like to contact our Customer Service Team one of our advisors will be more than happy to assist you. Please contact them on 0333 9999 777.
Kind regards,
Lia
DFS Customer Support
Told us all the little details which…
Told us all the little details which you can’t get online.
Very good sale man.
28. maj 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Had a problem which has been dealt with…
Had a problem which has been dealt with speedily and politely. Thank you Brian for your patience.
27. maj 2026
Besvarelse fra DFS Furniture - Swindon
Hello Lin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Purchasing new furniture.
We went to DFS with an idea of the furniture we wanted but having seen the one we thought we were going to have we realised it didn't suit our purpose.
However, Jason was on hand to help us with selecting something that was more suitable for our needs.
Jason was friendly, helpful and listened to our needs and guided us along the path to select what we needed.
When it came to closing the deal he gave us all the information we needed to make an informed decision.
I cannot commend his service high enough.
27. maj 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Adam was very helpful
Adam was very helpful! gave me all the information I asked for and was very patient and gave me space while I took my time deciding on which sofa I wanted.
16. maj 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We were under no pressure
We were under no pressure. We toured the showroom and tried the various designs of setees on show. An assistant then gave us advice on fabric choices etc. We had purchase options explained and product care. We had a very pleasant shopping experience.
24. maj 2026
Besvarelse fra DFS Furniture - Swindon
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Excellent service
We were in Swindon centre. Jason, Paul and Gregg made us extremely comfortable. There knowledge on the product was excellent. We were bit confused initially on the product. They helped us make a decision which we felt is right for us. Thanks all.
23. maj 2026
Besvarelse fra DFS Furniture - Swindon
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Really disappointed in DFS after years…
Really disappointed in DFS after years of singing your praises.
We ordered a Lucinda Big Corner sofa. With medium swivel chair with footstool etc.
6weeks later, we were called and to say that they are no longer making the frames for the swivel chairs - we were gutted. We went with that range because they did offer the matching swivel chair.
We agreed to switch the swivel chair to an arm chair and and extra footstool, as long as it didn’t further delay our order..
Nobody could answer this.
Call backs were promised. Nothing.
Since we have checked the ETA on the delivery which was pushed back by 6weeks.
Not happy, your mistake shouldn’t cost a delay to customers…
Worst thing is… the swivel chair is still being advertised as available.
So how many more customers are you going to upset.
Still awaiting delivery.
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Swindon
Good afternoon Kelly,
Thank you for sharing your review with us, we are really sorry to hear that due to a change in manufacturing you are unable to receive your original order, we appreciate this may be disappointing.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Pina the sales person was excellent…
Pina the sales person was excellent throughout the purchase, explaining everything as we went along , making it a great experience,
12. maj 2026
Besvarelse fra DFS Furniture - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Jason’s product knowledge proved…
Jason’s product knowledge proved invaluable in confirming our requirements with various suggestions and options.
This enabled a smooth process to reach our needs.
19. maj 2026
Besvarelse fra DFS Furniture - Swindon
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jason.
Kind Regards,
Jordan
DFS Customer Support
We had already looked online and had a…
We had already looked online and had a pretty good idea what we were looking for, on entering the store we had plenty of time to look around before we were approached by any of the sales team. By this time we had pretty much decided on our purchase, the salesman was very helpful informative and the whole purchase was completed within 15 minutes
17. maj 2026
Besvarelse fra DFS Furniture - Swindon
Good morning Justin,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
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