I had a very good experience as Mohamed from DFS Stratford took great care of me and my family. Mohamed was polite, friendly and very helpful showing us very patiently all the options we had in terms... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I couldn't find what I wanted in the showroom but the sales lady was super helpful and showed me what I could have on her laptop, with an L-shape instead of a corner arrangement and in a different col... Se mere
Sales assistant very helpful. He had good knowledge of their products. There was no hard sell and they asked all the right questions. Also, advised me to measure the hallway to ensure that the sofa ch... Se mere
Virksomheden har svaret
Staff were friendly without being overpowering as they left us to look around and try out their sofa range independently. They were approachable when we needed help and guidance when finalising our pu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
150-151 Westfield Avenue, The Street, E20 1EN, London, Storbritannien
- 0333 999 9798
4,8
Fremragende
659 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I had really good experience in the…
I had really good experience in the Stratford store!! It’s very daunting buying a sofa on your own, but I thought everyone was very helpful! Thank you for helping me!
25. marts 2023
Besvarelse fra DFS Furniture - Stratford
Hello Kiz,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Simon T
DFS Central Customer Support
Natalia was amazing with helping us…
Natalia was amazing with helping us pick our sofa.
29. marts 2023
Personable staff provided useful…
Personable staff provided useful overview of all the various options
26. marts 2023
Besvarelse fra DFS Furniture - Stratford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Simon T
DFS Central Customer Support
Lovely service from Jay Ali
26. marts 2023
Besvarelse fra DFS Furniture - Stratford
Good Afternoon Justine,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if any wrong information was provided this is very disappointing to hear.
We have reviewed your order and please be assured we have passed this on to the relevant department who will be in touch as soon as possible to discuss this further.
Kind Regards,
Simon T
DFS Central Customer Support
Fantastic
Fantastic, profesional service from Shawn. Great customer service. We strongly recommend. 5 stars.
18. marts 2023
Besvarelse fra DFS Furniture - Stratford
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Central Customer Support
Success at dfs…Early search on line
Early search on line - a patient & helpful assistant whilst family sorted out differences over colours. Then all extras clarified &
pleased to know old sofa will be taken away…at a price.
The three month search is over…thanks for your help.
18. marts 2023
Besvarelse fra DFS Furniture - Stratford
Hi Ian,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Barbara W
DFS Central Customer Support
Excellence customer service.
9. marts 2023
Besvarelse fra DFS Furniture - Stratford
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Simon T
DFS Central Customer Support
I have ordered a DFS sofa after I have…
I have ordered a DFS sofa after I have spent 2 hours in the store. The one I wanted couldn’t fit to the space I had so I picked the one that was the most comfortable. And it really felt so comfortable in the store.
When I received my sofa last week I was so disappointed. It was so hard and so so uncomfortable. It’s like completely different sofa. I don’t even know how this can be possible. Also the cushions for the back are very bulky and that makes the sitting area quite narrow. It wasn’t like that in the showroom. And I sit on that sofa for 2 h so can definitely remember.
Another thing, the guys who brought the sofa in were really nice and on time, but when they left I realised that while bringing the sofa in they ruined my wall corner in the corridor (I have a new built flat) so it’s really disappointing. I have contacted DFS customer service let’s see what they are gonna do about it.
8. marts 2023
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Stratford
Good Morning Laura,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are sorry about the experience you are having with DFS.
We are also very sorry to hear that you find your furniture uncomfortable and any issues with the delivery.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Simon T
DFS Central Customer Support
Great service from mohammed and team…
Great service from mohammed and team can't wait to get sofa's very happy
8. marts 2023
Mo was amazing
7. marts 2023
Fantastic experience.Dfs Stratford…
Fantastic experience.Dfs Stratford westfirld London branch were brilliant and amazing
7. marts 2023
Good customer service
4. marts 2023
So helpful
Just want to thank Alicia at Stratford dfs for being so friendly
And helpful.
And fantastic customer 5 star service
Thank you x
4. marts 2023
I think it was great she really…
I think it was great she really understood us and helped us a lot. Really appreciate the help :)
1. marts 2023
Besvarelse fra DFS Furniture - Stratford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Simon T
DFS Central Customer Support
Excellent service provided by Shaun
Excellent service provided by Shaun!
The store doesn’t have the furniture I want in store but Shaun was very helpful with answering questions and help me choose the furniture.
Very satisfied with the experience.
25. februar 2023
Excellent
I am visit dfs westfield startford today.Mohammed give me excellent service.I am happy about Mohammed service
25. februar 2023
Besvarelse fra DFS Furniture - Stratford
Hello Alfred,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Simon T
DFS Central Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.