I had a very good experience as Mohamed from DFS Stratford took great care of me and my family. Mohamed was polite, friendly and very helpful showing us very patiently all the options we had in terms... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I couldn't find what I wanted in the showroom but the sales lady was super helpful and showed me what I could have on her laptop, with an L-shape instead of a corner arrangement and in a different col... Se mere
Sales assistant very helpful. He had good knowledge of their products. There was no hard sell and they asked all the right questions. Also, advised me to measure the hallway to ensure that the sofa ch... Se mere
Virksomheden har svaret
Staff were friendly without being overpowering as they left us to look around and try out their sofa range independently. They were approachable when we needed help and guidance when finalising our pu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
150-151 Westfield Avenue, The Street, E20 1EN, London, Storbritannien
- 0333 999 9798
4,8
Fremragende
659 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mr Mohammad best sales manager
Mr. Mohammad from DFS Stratford was the best sales manager that I met. Very helpful and communicativ, give us all the informations and details. Great experience in that store. Thank you and I can't wait to receive my order!
25. januar 2023
Besvarelse fra DFS Furniture - Stratford
Good Morning Bogdan,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mohammad met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Lia P
DFS Central Customer Support
Pleasant experience
We were welcomed in a good way (with a smile)
Our questions were listened too and answered professionally.
23. januar 2023
Good customer service
Great service and well attended to all through the visitation in the store
21. januar 2023
Muhammed sales manger was very helpful…
Muhammed sales manger was very helpful showed and explained everything he is a good sales person for your company
21. januar 2023
Very welcoming with a big smile
Very welcoming with a big smile. Shaun was very professional and helpful. We really enjoyed the experience of purchasing from DFS.
I definitely recommend 👌
19. januar 2023
I visited the store in Stratford and…
I visited the store in Stratford and the assistant said there were cheaper, ex-showroom sofas in the warehouse, that could be delivered faster than 7 weeks. Turns out not true. I called HQ and and they said 'don't know why she told you that, we don't have any in warehouse', so after waiting 3 days, I eventually had to buy the full price one and wait full seven weeks delivery. Was a bit annoying.
15. januar 2023
Besvarelse fra DFS Furniture - Stratford
Hello Kris,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies in regard to your experience so far with DFS.
We do sometimes have ex-display sofas available to purchase so can only apologise for the conflicting information that you have been given regarding this.
Kind Regards,
Simon T
DFS Central Customer Support
A Pleasant Experience
Natalia was both pleasant and engaging. She was very knowledgeable about the leather recliner sofas that I bought and the different types of leather available. I really appreciated the way that she gave us the space to come to a decision regarding our choice also.
10. januar 2023
Mohammad was very friendly and…
Mohammad was very friendly and knowledgeable. He hit the right spots for me and made my decision to buy very easy.
16. januar 2023
Very good customer experience
I had a very good experience as Mohamed from DFS Stratford took great care of me and my family. Mohamed was polite, friendly and very helpful showing us very patiently all the options we had in terms of types of fabric, insurance and finance. We left the shop very happy with the experience we had. Thank you!
15. januar 2023
Great and efficient service
Great and efficient service. Very informative and a professional assistant.
14. januar 2023
Eloisa very helpful and very patient to…
Eloisa very helpful and very patient to me.They are very good staff.
13. januar 2023
I was in The DFS Stratford Westfield…
I was in The DFS Stratford Westfield store last week.Great place and extremely polite and Persuasive staff.
2. januar 2023
Uopfordret anmeldelse
The manager of the store was lovely
The manager of the store was lovely, very welcoming helpful and informative.
Talked through all options with us, didn’t push us with anything.
Very happy and look forward to getting my sofa 😊
11. januar 2023
really great experience with Natalia in…
really great experience with Natalia in the Stratford store. Very accomplished sales person friendly knowledgable with impeccable sales manner, very personable human being. A credit to your team
10. januar 2023
Great advice from Mohamed at Stratford…
Great advice from Mohamed at Stratford Westfield
9. januar 2023
Very helpful
9. januar 2023
Besvarelse fra DFS Furniture - Stratford
Hi Emilia,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please contact a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Many thanks,
Lauren Siviter
DFS Head Office Customer Service
Tel: 0333 9999777
Excellent service in-store
I couldn't find what I wanted in the showroom but the sales lady was super helpful and showed me what I could have on her laptop, with an L-shape instead of a corner arrangement and in a different colour. I never thought I would go for Dark Blue velvet but I can't wait to get my new sofa.
7. januar 2023
Natalie was extremely helpful
Natalie was extremely helpful, professional and efficient. She made it pain free
8. januar 2023
Mo was very helpful and informative
Mo was very helpful and informative. He also made us a cup of tea. Employee of the month!
8. januar 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.