We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Se mere
Lokation
Skift lokationCharles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurem... Se mere
Virksomheden har svaret
Super helpful staff member, I can’t remember her name but she did say she’d not long come back to work from sick leave and she was polish. Absolutely lovely woman, very welcoming, friendly and support... Se mere
We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and A... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden

Kontaktoplysninger
Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Storbritannien
- 0333 999 9788
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
We recieved amazing customer service
We recieved amazing customer service. They were patient and took their time explaining all the details of the sofa and we would highly recommend.

Besvarelse fra DFS Furniture - Southampton
Extremely helpfull staff
Extremely helpfull staff. Josh couldn't do enough for us even provided coffee. Helpful, knowledgeable and friendly. Helped us find the perfect sofa for our new extension.

Besvarelse fra DFS Furniture - Southampton
Attention to detail and not feeling…
Attention to detail and not feeling rushed. I especially like the way everything was double checked with another member of staff so there could be no confusion .

Besvarelse fra DFS Furniture - Southampton
Young lady who served was very helpful…
Young lady who served was very helpful and knowledgeable was a pleasure to be served by her.

Besvarelse fra DFS Furniture - Southampton
Great customer service from Josh who…
Great customer service from Josh who was very helpful

Besvarelse fra DFS Furniture - Southampton
Love the way you're not pestered while…
Love the way you're not pestered while browsing. I had been in previously and Fyzer had been particularly helpful. A couple of weeks later when I had made a decision on the sofa I wanted, I went in again and found Fyzer. Again she was really helpful and went out of her way to answer all my questions - even calling me back after closing when I had an additional question about dimensions. I was also impressed that your main telephone customer services lady passed my message on immediately so my query could be resolved asap and I could safely sign the contract.

Besvarelse fra DFS Furniture - Southampton
Quick and Easy Experience
I got a great deal on a sofa for my first property today. The salesman (Joe) was kind and professional and processed the sell quickly. I will definitely return for more furniture in the future.

Besvarelse fra DFS Furniture - Southampton
Antonio was brilliant and very helpful
Antonio was brilliant and very helpful. Great asset to DFS

Besvarelse fra DFS Furniture - Southampton
Great customer service
Great customer service. The atmosphere in store is relaxed and you are given time to choose without someone constantly following you (which happens in other stores!) Thank you 🙂

Besvarelse fra DFS Furniture - Southampton
Very friendly and took time to listen…
Very friendly and took time to listen to what I wanted. Was very knowledgeable and gave advice as to what would work well.

Besvarelse fra DFS Furniture - Southampton

Besvarelse fra DFS Furniture - Southampton

Besvarelse fra DFS Furniture - Southampton
I Was very please with daren and josh…
I Was very please with daren and josh at the hedge end branch they let me take my time to choose my sofa no pressure at all well done guys very polite and professional

Besvarelse fra DFS Furniture - Southampton
Good service received when purchasing…
Good service received when purchasing sofa from store

Besvarelse fra DFS Furniture - Southampton

Besvarelse fra DFS Furniture - Southampton
10/10 service
We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and Adam showed us some other options and we finally settled on the Roseley range. Adam was very knowledgeable and understood what we needed from our new sofas. Highly recommend Adam.

Besvarelse fra DFS Furniture - Southampton
Great customer service
Great customer service! Very helpful with all the information you could want, professional and friendly, nice coffee too, many thanks

Besvarelse fra DFS Furniture - Southampton
Quick and easy with his customer service
Quick and easy sales which was handled very well by the salesperson.
Great customer service

Besvarelse fra DFS Furniture - Southampton
My wife Gloria and I have just placed…
My wife Gloria and I have just placed an order for the Kian two seater sofa,in midnight blue fabric, at your Hedge End store. Fisa (I am so sorry if I've spelt it wrong!) was most helpful. She set up Gloria's choice of fabric colours to tone in with our lounge decor on your room decor image programme and gave excellent advice and demonstration of your easy glide feet fixtures. As well as explaining the benefits of the fabric stain protection and spot cleaning package. All of which we have added to the order.
Neil Sutton

Besvarelse fra DFS Furniture - Southampton
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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