DFS Furniture - Southampton Anmeldelser 

8.080
TrustScore 5 ud af 5

4,9

Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurem... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning
  2. Møbeltilbehør
  3. Butik med udstyr til hjemmet
  4. Dagligstuemøbelbutik
  5. Sofabutik
  6. Møbelpolstringsbutik

Skrevet af virksomheden

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrevet af virksomheden


Kontaktoplysninger

  • Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Storbritannien

  • 0333 999 9788

4,9

Fremragende

TrustScore 5 ud af 5

8 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(8.080)

100.319 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

We went to hedge end in Southampton the…

We went to hedge end in Southampton the looked very good and very clean, very helpful staff and friendly we would like to say a big thank you to Josh and Joe for your great service and the rest of staff are so happy to talk to when passing by.

30. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

A very pleasant shopping experience

We were able to walk round without being bothered by anyone. We were told that if we needed any help they would be happy to. We left the shop after trying many chairs and looked in other shops. We came back to buy the one I wanted and the staff member that served us couldn't have been more helpful, explaining everything we needed to know. A very pleasant shopping experience.

30. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Bedømt til 5 ud af 5 stjerner

Un-pressured Experience

We knew what we wanted, there was no hard sell, gave us time and didn’t pounce the minute we walked in which was such a refreshing change.

27. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Joe was very helpful

Joe was very helpful, naturally helpful, friendly and pleasant to deal with. He explained everything to us and answered our questions clearly.

27. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Joe met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

lovely customer service

staff were lovely, quick experience, answered all our questions. very welcoming environment, chatty staff, didn't seem like they wanted us in and out, even though we came in quite close to closing.

24. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Hello Sophie,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Very helpful staff

All the staff were very helpful and Sumehra who talked us through the whole process. She answered all our questions and gave good advice.

24. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Hello Mr Jones,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Excellent service and support from the…

Excellent service and support from the sales staff.
Special praise for Samira, who has been exceptionally knowledgeable about the products and very patiently showed us through the various options in store.
Would also like to mention the support Joe offered us to finalise the purchase.

23. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Staff left us alone until we had…

Staff left us alone until we had narrowed down the choices. Then made good suggestions on fabric and colour choices.

23. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Professional and efficient service with…

Professional and efficient service with a personable approach, helped us to decide on the correct choice.

21. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Very helpful

Very helpful, loads of choice. Customer service advisor very knowledgeable.

21. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

From entering the store

From entering the store, we were met with friendly , knowledgeable staff. We were not rushed or pressurised. A lovely young man made us all a cup of tea, but the star of the show was the lovely lady, can't remember her name but she had a lovely accent! She couldn't do enough for my elderly mum which was really appreciated. Thank you so much.

20. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Great service from Joe

Great service from Joe, very knowledgable and helpful with the purchase.

20. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Faiza was brilliant throughout!!

We were guided throughout buying our new chair by Faiza. She was absolutely marvellous!!! Considerate at all times - never rushing us, but listening to all our questions, explaining every step of the procedure & what to expect - both at time of delivery & beyond.

13. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Faiza was fantastic helping us choose our new sofa

Faiza was fantastic helping us choose our new sofa at DFS... why can't all sales staff be this good!

14. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

The service was excellent

The service was excellent, Harry the young man that served us was a very good salesman and very charming I would recommend DFS
Every time.

20. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Friendly

Friendly, good customer contact and very good knowledge of the product and associated information

20. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Excellent customer service

The salesman was extremely informative and helpful. He answered all our questions and explained everything step by step.

17. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Reclining sofas.

Sumehra made ordering the reclining sofas easy she was very helpful patient and gave us good advice.

17. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Hello,

Thank you for sharing your great feedback with us.

Kind regards
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Quick & efficient service

Great experience purchasing a bed. Very knowledgeable & friendly service. Will recommend.

16. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Great service

Great choice of sofas. We were unsure of what we wanted but with some very good advice we made a choice. Everything we needed to know was explained to us regarding the quality and build of the sofas. Joe
was extremely well informed and professional and made purchasing this furniture a great experience.
looking forward to it being delivered.

15. juni 2026
DFS Furniture - Southampton-logo

Besvarelse fra DFS Furniture - Southampton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Joe met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere