They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ahmed was very helpful, talked us through everything we needed to know, explained all the delivery options and made sure we were happy with everything. A very friendly young man and not pushy. We had... Se mere
Virksomheden har svaret
We had an amazing experience at Dfs. The staff was so helpful and supportive specially the man that helped us Ahmed Malik. He was extremely patient and supported us throughout the process of the buyi... Se mere
Virksomheden har svaret
The whole transaction was very calm and efficient, informative and helpful. I had done prior research and just wanted to check in person before ordering online, but your colleague Ahmed at DFS Slough... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Twinches Ln, Slough Retail Park, SL1 5AL, Slough, Storbritannien
- 0333 999 9785
4,8
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
So helpful and knowledgeable.
Very helpful staff. Very knowledgeable on furniture and explained ordering, care package and delivery process Very clearly.
8. august 2026
Besvarelse fra DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
We have received great experience as…
We have received great experience as the assistant was very patient and put lots of efforts to make us feel comfortable.
8. august 2026
Besvarelse fra DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Ask for Ahmed
Ahmed was great they were knowledgable and had taken the extra steps to find out information.
Additionally they was polite, well mannered, good listening what made the whole experience feel natural and not forced.
8. august 2026
Besvarelse fra DFS Furniture - Slough
Hello Josh,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Tanya was exceptionally knowledgeable…
Tanya was exceptionally knowledgeable and helpful.
7. august 2026
Besvarelse fra DFS Furniture - Slough
Hello Lennon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely experience
Lovely experience, Skye was very patient, attentive and helpful, we didn’t feel pressured or rushed into making a decision
7. august 2026
Besvarelse fra DFS Furniture - Slough
Hello Ann,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Alan was very helpful and explained…
Alan was very helpful and explained everything twice to make sure everything was in order. Really welcoming and explained about care of the sofas purchased. Very happy with the experience in store.
7. august 2026
Besvarelse fra DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Sofa completely lost shape few weeks…
Sofa completely lost shape few weeks after delivery it looks terrible foam falling apart inside had 3 visits for repairs and now being told I can't have a replacement
Would never buy from DFS again using cheap material but charging thousands for sofas but when something goes wrong takes months to speak to a manager can honestly say I wish I never bought the sofa so disappointed init the quality is shocking
Save your money and go else where
Only option that was given to me was to allow another repair after I had already done so being told that was my only option
23. november 2025
Besvarelse fra DFS Furniture - Slough
Good morning Emma,
Thank you for taking the opportunity to share your review with us, is it disappointing to hear you are experiencing an issue with your furniture and remain unhappy with the outcome provided. We can confirm a service visit has been conducted alongside a visit from the store manager, and options have been made available to you in relation to resolving your concerns, we do hope to bring this to a satisfactory close for you.
Kind Regards,
Holly M
DFS Customer Support
Very good service
6. august 2026
Besvarelse fra DFS Furniture - Slough
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
I visited the Slough store today to…
I visited the Slough store today to purchase a new sofa. Lovely range and absolutely fantastic customer service provided by Tanya, highly recommend this store if you’re looking to invest in some new furniture!
4. august 2026
Besvarelse fra DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Really helpful
Tanya was very helpful. We only went in to browse but she found our perfect sofa bed as soon as she spoke to us. She was very knowledgeable on the products as well as listening to our needs.
4. august 2026
Besvarelse fra DFS Furniture - Slough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great experience with DFS
Great experience with DFS! Delivery was quick, and the customer care team was very helpful and patient in answering all my questions. The sofa itself is super soft, comfortable, and exactly what we were looking for. Highly recommend!
27. juli 2026
Besvarelse fra DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Excellent service by Darren 👍🏻👍🏻 Polite, good sense of humour and cooperative
Honest helpful and constructive
3. august 2026
Besvarelse fra DFS Furniture - Slough
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Slough
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The customer sales advisor Tania was…
The customer sales advisor Tania was very knowledgeable and helpful, she also showed patience.
3. august 2026
Besvarelse fra DFS Furniture - Slough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Straight away refused even with great…
Straight away refused even with great score and good gross house hold income. Order number is: 48Z4I7693
2. august 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Slough
Good Morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service by Faisal
Excellent customer service by Faisal. Talked through everything and showed patience whilst we decided.
2. august 2026
Besvarelse fra DFS Furniture - Slough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Buying two armchairs
The service was excellent
The sales person was very helpful talked me through everything and doubled checked with me to make sure I was happy with my order
2. august 2026
Besvarelse fra DFS Furniture - Slough
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great Service from the start .Patient…
Great Service from the start .Patient and very knowledgeable in regards to the products
Walked up through various options until we found the right sofa :)
1. august 2026
Besvarelse fra DFS Furniture - Slough
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very pleased to meet with sales person…
Very pleased to meet with sales person and really good experience
1. august 2026
Besvarelse fra DFS Furniture - Slough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ahmed was very helpful
Ahmed was very helpful, nice and knowledgeable on the sofa’s we purchased
1. august 2026
Besvarelse fra DFS Furniture - Slough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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