Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The workers were extremely helpful and had time to walk around on our own and try and have a look at everything, before some one approached us
Virksomheden har svaret
Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anythin... Se mere
Virksomheden har svaret
Went to the store in Salisbury to have a look round & found the sofa we wanted . The assistant was helpful we then decided to order on line as it saved going back to the store .Really easy to order on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
114-116 Southampton Road, SP1 2LE, Salisbury, Storbritannien
- 0333 999 9507
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra DFS Furniture - Salisbury
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Salisbury branch…
Dealt with Ben in the Salisbury branch who was knowledgeable and helpful
11. januar 2026
Besvarelse fra DFS Furniture - Salisbury
Good Afternoon David,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very quick and easy to get things…
Very quick and easy to get things ordered. Very understanding about our 1 year old and his wandering the store!
10. januar 2026
Besvarelse fra DFS Furniture - Salisbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful staff member Ben
Very helpful staff member Ben . Everything very straight forward and easy accessible
11. januar 2026
Besvarelse fra DFS Furniture - Salisbury
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
The chap that assisted us “ Tito” was…
The chap that assisted us “ Tito” was very helpful in explaining the ranges of sofa available that we were particularly looking for. He provided once we’d selected the sofa we wanted a description of what configurations were available within the range.
10. januar 2026
Besvarelse fra DFS Furniture - Salisbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and welcoming when we arrived and when walking around. They were very knowledgeable and polite when explaining ordering details, and very efficient when completing the order.
10. januar 2026
Besvarelse fra DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Brilliant experience
Brilliant experience -
Helpful, knowledgable staff and good value for money.
10. januar 2026
Besvarelse fra DFS Furniture - Salisbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Salisbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Salisbury
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Pleasant Experience
It was a relaxed atmosphere at the store and we weren't pestered by sales people; just helped when we needed it. No hard sell, which was a relief!
Picked-out a lovely pair of sofas and the whole process went smoothly. Would recommend.
6. januar 2026
Besvarelse fra DFS Furniture - Salisbury
Good morning Terri,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We didn’t feel pressured and Mark was…
We didn’t feel pressured and Mark was very helpful and made things easy with his knowledge.
6. januar 2026
Besvarelse fra DFS Furniture - Salisbury
Good morning Susan,
Thanks for your lovely feedback, we’re glad to hear Mark met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful customer service
31. december 2025
Besvarelse fra DFS Furniture - Salisbury
We appreciate you taking the time to leave this great review. We are so happy to hear about your customer service experience.
Kind Regards,
Vanessa
DFS Customer Support
Well informed very pleasant and very…
Well informed very pleasant and very helpful all round excellent service
4. januar 2026
Besvarelse fra DFS Furniture - Salisbury
Good Afternoon Paul,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful,polite and friendly staff.
2. januar 2026
Besvarelse fra DFS Furniture - Salisbury
Good Afternoon Vicki,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Salisbury
Good Morning Ronnie,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
Amazing sell man
Amazing sell man , very good at his job ,love the sofa can't wait until it's here ☺️
27. december 2025
Besvarelse fra DFS Furniture - Salisbury
Good Morning Ashley,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Salisbury
Good Morning Andrea,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ben was very helpful from start to…
Ben was very helpful from start to finish. He was chatty, polite and lovely to talk to. He told us all the fees, which I’m sorry but over £100 for delivery is ridiculous and the fact you HAVE to pay it to get the sofa instead of organising your own van, sneaky. Ben asked about pets and home life which helped us know what cover we needed and what colour it should be.
26. december 2025
Besvarelse fra DFS Furniture - Salisbury
Good Morning Lauren,
We appreciate you sharing your experience. We're happy to hear that our team member was helpful and polite. We'll consider your feedback regarding the delivery fees. Thank you for your review.
Kind regards,
Jordan
DFS Customer Care
Besvarelse fra DFS Furniture - Salisbury
Good afternoon Margaret,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Highly recommended
Fabulous customer service and price! We went in to chose a sofa. We asked for some help and we're greeted with a friendly face. We were taken through everything we needed and the sales representative couldn't have been anymore helpful. Sofa bought thankyou so much.
1. januar 2026
Besvarelse fra DFS Furniture - Salisbury
We appreciate you taking the time to leave us a 5-star review! We are so glad to hear that you received fabulous customer service and found a sofa that you love. Thank you for your purchase!
Kind Regards,
Vanessa
DFS Customer Support
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