My experience with DFS Furniture with Steve Pascoe sales ,whom talked very professioal and made my partner and i relaxed with a coffee each.so much infact we agreed and purchased a 3 seet sofa. Th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dan was great showing us all the appropriate chairs he thought might be good for my brother. No question too small. We decided on lazyboy in the end good quality and lovely choice of fabrics. My brot... Se mere
A sales lady called FRANCIS who made the whole experience so easy and fun. This lady responded well to various joking around by my elderly husband who said she could be his next wife as she was so n... Se mere
Virksomheden har svaret
We were made to feel welcome as soon as we walked through the door. We explained what we were looking for and pointed in the right direction. We were then left alone with no pressure at all to buy. We... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Broadstone Way, Unit 1, BH15 3TE, Poole, Storbritannien
- 0333 999 9784
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good service by the staff
22. maj 2026
Besvarelse fra DFS Furniture - Poole
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
staff helpful
Great help from the staff in the shop, understanding my need searching other stores for my specifications. Providing time for spacing payment.
13. maj 2026
Besvarelse fra DFS Furniture - Poole
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great customer service!
21. maj 2026
Besvarelse fra DFS Furniture - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
A special mention to Lauren from the…
A special mention to Lauren from the Poole store who was a great help to us in choosing a new sofa. Every one of the staff we saw on the day was very pleasant and there were no pushy sales tactics, which made the whole experience a comfortable and positive one. I would certainly recommend the Poole DFS store.
20. maj 2026
Besvarelse fra DFS Furniture - Poole
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lauren.
Kind Regards,
Jordan
DFS Customer Support
Excellent knowledge
Excellent knowledge
Very helpful staff ,Not at all pushy unlike other shops at same retail park.
20. maj 2026
Besvarelse fra DFS Furniture - Poole
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Purchase of 2 & 3 seater sofa
We were allowed to look around without being pounced on straight away. Once we found what we liked, Francis then came over to us & started talking to us about the product. She was extremely friendly & polite & easy to talk to & gave us plenty of useful information about the product, explaining everything that we needed to know. She looked after us very well with a complimentary coffee & didn’t hurry us at all with our decision. Francis is a friendly pleasant sales lady who gave us plenty of information about the product & promoted the business in a positive manner & we would happily recommend DFS to others.
20. maj 2026
Besvarelse fra DFS Furniture - Poole
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
great experience loved the first sofa…
great experience loved the first sofa very helpful staff, sofa is of high quality
11. maj 2026
Besvarelse fra DFS Furniture - Poole
Good afternoon Radina,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Spoke to a guy called danial very nice…
Spoke to a guy called danial very nice went in to buy a mattress talked us through them all and what are needs are very polite not at all pushy explained everything from buy to finance to delivery was interested on a sofa and chair talked us through all the details will be going back for that in near future very happy with todays purchase and purchases in the near future 😀😀😀
19. maj 2026
Besvarelse fra DFS Furniture - Poole
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Danial met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Dan was very informative, patient, explained all about looking after our new sofa
17. maj 2026
Besvarelse fra DFS Furniture - Poole
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
We entered the store and met by a…
We entered the store and met by a friendly person who asked what our needs were which we explained and we were then left to browse the products we required. Our purchase was hassle free, everything was explained about our purchase and now await our delivery.
16. maj 2026
Besvarelse fra DFS Furniture - Poole
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Poole
Good morning Chris,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
We were looking for a sofa bed
We were looking for a sofa bed after looking online. In store, Jules (Julian) was very friendly, enthusiastic, knowledgeable and helpful. We were able to see and try the sofa bed as a bed. Great service.
16. maj 2026
Besvarelse fra DFS Furniture - Poole
Good morning Jo,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very satisfied customers
We were assisted by Damon he was thorough, friendly, professional and knew his stuff which made the whole experience fun and exciting . We chose a sofa and a chair after much deliberation on our end. We are thrilled with our purchase and the whole experience was simply amazing.
16. maj 2026
Besvarelse fra DFS Furniture - Poole
Good morning,
We're really grateful you shared this amazing 5* review. We are glad to hear that Damon helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Poole
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Assistant very informative and not too…
Assistant very informative and not too pushy. Gave all relevant information as requested.
15. maj 2026
Besvarelse fra DFS Furniture - Poole
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The person who served us was amazing and super helpful I will go back just to be served by him
The person who served us was amazing and told us every bit of detail about all the sofa we asked questions on
Great service
14. maj 2026
Besvarelse fra DFS Furniture - Poole
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Beathley ward was very helpful and give my all details needed she rang back very quickly and very professional person
Beathley ward was very helpful and professional, she answered all the questions needed to know and give me all options needed to know with my order.
6. maj 2026
Besvarelse fra DFS Furniture - Poole
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff ,explained…
Very helpful staff ,explained everything very clearly and it was a pleasant experience not stressful at all.
10. maj 2026
Besvarelse fra DFS Furniture - Poole
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The experience with DFS was very good
The experience with DFS was very good, we were well informed to make our choices
Steve was very helpful and made us feel welcome and well informed before buying the sofa
10. maj 2026
Besvarelse fra DFS Furniture - Poole
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.