We received great service from Ben who demonstrated aspect of the chairs and sofa we purchased. He did not tell us what we should buy but asked what our requirements were and then showed us that which... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... Se mere
Virksomheden har svaret
Entering the store we were welcomed by a couple of members of staff. We were able to look around without pressure, then once we had decided we were helped by Dan. He was knowledgeable, polite, persona... Se mere
Virksomheden har svaret
⭐⭐⭐⭐⭐ Amazing Customer Service from Leyla! Leyla was honestly one of the most helpful sales representatives I have ever encountered. From the moment we arrived, she was welcoming, patient and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Maskew Avenue, PE1 2HS, Peterborough, Storbritannien
- 0333 999 9767
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sales assistant was very helpful and…
Sales assistant was very helpful and not pushy. Gave us time to thinks and honest advise
19. april 2026
Besvarelse fra DFS Furniture - Peterborough
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The staff where very helpful and…
The staff where very helpful and perlite with use and very helpful
18. april 2026
Besvarelse fra DFS Furniture - Peterborough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
There was no pressure and explained…
There was no pressure and explained everything over all a great experience
18. april 2026
Besvarelse fra DFS Furniture - Peterborough
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good customer service
18. april 2026
Besvarelse fra DFS Furniture - Peterborough
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Very helpful assistant
Very helpful assistant, knowledgeable and explained everything so well for my elderly mother. Lovely chair.
16. april 2026
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Good knowledgeable staff who made the…
Good knowledgeable staff who made the process very easy. Everything was explained and my questions answered.
17. april 2026
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
All round good experience was left to…
All round good experience was left to look around and when we needed advice the assistant was there to help as my wife is disable they cared for our needs
16. april 2026
Besvarelse fra DFS Furniture - Peterborough
Good afternoon Gary,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff at DFS have been really positive…
Staff at DFS have been really positive and helpful. They sell quality products.
15. april 2026
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Peterborough
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Service perfect.
Sales person Jana was so helpful and a pleasure to deal with very knowledgeable. She is a credit to DFS.
14. april 2026
Besvarelse fra DFS Furniture - Peterborough
Good morning Stephen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Really welcomed and made us chose a…
Really welcomed and made us chose a great sofa for us and our family thank to to Ben in Peterborough branch
6. april 2026
Besvarelse fra DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Difficult to arrange delivery
It was easy to place an order but the delivery cost is quite high and it seems cumbersome to arrange a delivery for the date that suits you. Back and forth texting yes and no to arrange a date, called office to arrange it but unable to get a definite confirmation of the date there and then. Now still waiting on confirmation. Surely this could and should be arranged with a simple phonecall. Better still, at the store.
25. marts 2026
Besvarelse fra DFS Furniture - Peterborough
Good morning Rita,
Thank you for your feedback. The furniture you have purchased is delivered via a third party courier, due to this we are unable to amend the delivery date at Head Office or your local store, please accept our apologies for any inconvenience this may cause.
Kind Regards,
Holly M
DFS Customer Support
Attentive staff who listened to what we…
Attentive staff who listened to what we needed and dealt with it professionally which allowed a seamless sale
12. april 2026
Besvarelse fra DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Niall was friendly and helpful and…
Niall was friendly and helpful and explained everything thoroughly- he made our experience 10 out of 10! Niall was extremely helpful without being pushy. Gave us time to look around the store letting us know he was there if and when we needed assistance.
11. april 2026
Besvarelse fra DFS Furniture - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and knowledgeable staff.
The Peterborough store holds a good range of products helping to make the best choice for your purchase. The young lady who assisted me with my purchase was very friendly, helpful and knowledgeable.
11. april 2026
Besvarelse fra DFS Furniture - Peterborough
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Smooth ordering process and assistant…
Smooth ordering process and assistant warm, friendly and talked through everything.
11. april 2026
Besvarelse fra DFS Furniture - Peterborough
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
We had been looking for a while and…
We had been looking for a while and recently took the decision to buy at the Peterborough branch, thankfully we had the extremely patient Perry to help guide us through the final material choices!
4. april 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Peterborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Had been looking for a while and…
Had been looking for a while and finally took the plunge at the Peterborough branch - we were fortunate to have the very patient Perry guide us through the final material choices, can’t wait for it it arrive.
4. april 2026
Besvarelse fra DFS Furniture - Peterborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff who gave all the…
Very helpful staff who gave all the information without being pushy. Very nice lady.
11. april 2026
Besvarelse fra DFS Furniture - Peterborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
We were allowed to browse in comfort…
We were allowed to browse in comfort before makeing our decion
11. april 2026
Besvarelse fra DFS Furniture - Peterborough
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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