Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... Se mere
Virksomheden har svaret
The sales woman, I think her name was Alesha, took time with us, didn’t feel rushed and was able to take our time deciding. She helped with some suggestions and couldn’t have been more helpful and eve... Se mere
Virksomheden har svaret
staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
18-20 Towcester Road, NN1 1EE, Northampton, Storbritannien
- 0333 999 9744
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff took the time to listen and…
The staff took the time to listen and help us find what we needed not what they wanted to sell us.
1. januar 2026
Besvarelse fra DFS Furniture - Northampton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff were very professional
Staff were very professional, knowledgable and friendly. Harry served us and we had a good experience
12. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello Bev,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very friendly and welcoming
Very friendly and welcoming, explained everything in detail, a good experience and the store was well set put with plenty of space and not overcrowded.
9. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello John,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
My experience with the staff members…
My experience with the staff members were very pleasant
No pushy sales tactic
Overall very good 👍
8. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
The salesperson who assists us was Reece, he was polite, helpful and knowledgeable, everything was explained to us clearly and all areas covered. Also the store manager (my apologies I don't remember her name) has given us a great deal on our purchase.
4. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great staff
Really helpful staff. Explained everything to us. Best thing for me is that the sales team didn’t pounce on you as soon as you got in the store.
6. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
No high pressure sales
No high pressure sales, we were approached and asked if we knew what i was looking for then left to look around, once i had chosen the sales person was very informative and took me through all my options so i could make my final decision.
Very happy
5. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello Martin,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful service from the outset
Very helpful service from the outset. Staff informative and polite. Good attention to detail.
4. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello Rob,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I was at my request left to browse the…
I was at my request left to browse the furniture, I know what I want and I don’t need a pushy salesperson trying to sell me something that I don’t want.
When I had found the item I wanted to buy I was quickly helped with all the information I needed to finalise the purchase, Elisha was very knowledgeable and efficient.
5. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The perfect salesman
I was served by a gentleman with what I would describe as an "old school manner" who explained every step of my purchase thoroughly and expertly. I was delighted with the whole process which left me convinced that I had made the correct decision to buy my sofa from this company. I now look forward to receiving my goods.
4. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Northampton
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Very helpful lady
Very helpful lady, took her time to explain everything to me. Can’t wait to get my new sofa. Thank you
2. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Northampton
Hello Laura,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Salesperson was very helpful andgave me…
Salesperson was very helpful andgave me good advice. Everything was made very clear about the purchase
2. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The service offered by Eleisha/ Alisha…
The service offered by Eleisha/ Alisha was exceptional in every way. A wonderful credit to DFS.
2. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello Geoff,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We found what we wanted quite easily…
We found what we wanted quite easily and the assistant was very helpful.
1. juni 2026
Besvarelse fra DFS Furniture - Northampton
Hello Kevin,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Northampton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Nice and clean store
Nice and clean store, staff extremely kindly and knowledgeably.
Would like to mention Anthony which was very calm and respectful, helpfully person.
31. maj 2026
Besvarelse fra DFS Furniture - Northampton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
The staff we spoke to were friendly and…
The staff we spoke to were friendly and helpful without being pushy. The purchasing process was straightforward.
30. maj 2026
Besvarelse fra DFS Furniture - Northampton
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The salesman was Harry,and he was…
The salesman was Harry,and he was polite, helpful and knowledgeable, everything was explained clearly and all areas covered. No problem at all.happy to shop there.
28. maj 2026
Besvarelse fra DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
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