DFS Furniture - Northampton Anmeldelser 

3.849
TrustScore 5 ud af 5

4,9

18-20 Towcester Road, NN1 1EE Northampton, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not p... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning
  2. Møbeltilbehør
  3. Butik med udstyr til hjemmet
  4. Dagligstuemøbelbutik
  5. Sofabutik
  6. Møbelpolstringsbutik

Skrevet af virksomheden

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrevet af virksomheden


Kontaktoplysninger

  • 18-20 Towcester Road, NN1 1EE, Northampton, Storbritannien

  • 0333 999 9744

4,9

Fremragende

TrustScore 5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(3.849)

97.237 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Anthony was helpful and explained…

Anthony was helpful and explained everything we needed to be aware off. Made it clear what we were getting an why the care package involved and covered

18. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Bedømt til 4 ud af 5 stjerner

We bought some sofas from DFS…

We bought some sofas from DFS Northampton as a gift, and we’re really pleased with them. The sofas are beautiful, and the showroom itself is well laid out with a wide range of styles to choose from.
The sales staff were friendly, and professional. Our sales advisor took the time to explain everything from start to finish, making the whole process smooth and enjoyable.
We did have one small disappointment with a clearance sofa. We had seen the exact sofa we wanted and hoped to swap a single sofa for a double one, but after checking, the sales advisor returned to let us know it had already been sold. This wasn’t his fault at all, but it was a little disappointing.
Overall, it was a great experience, and I would definitely consider buying from DFS Northampton again. A big thank you to the sales advisor for his patience, dedication, and excellent customer service.

17. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Bedømt til 5 ud af 5 stjerner

I went into DFS with having already…

I went into DFS with having already decided on a new sofa and chair. I knew the store had the items I wanted to view, I spoke to a assistant Allesha who was very knowledgeable and helped me purchase what I required.

15. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Bedømt til 4 ud af 5 stjerner

Easy experience

Easy experience

15. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Exceptional Customer Service

We were made to feel welcome in store without feeling pressured or having sales forced on us. Over the course of 4 different visits in the Northampton store, Elisha supported us with finding the right sofa that would work in our home. The service received by Elisha was exceptional and her knowledge on the range of sofas on offer helped us make the right decision for us.

13. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

A great shopping experience as we were…

A great shopping experience as we were left to browse.
Usually in furniture showrooms a sales person pounces the minute you step foot inside.
We browsed then grabbed a coffee to consider options.
On re entering Reece was very helpful with the purchase of our new French connection sofas.

12. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Very supportive

Very supportive. Made sure I was happy with choice, no hard sell
Made a lovely cup of tea
Overall good shopping experience

12. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Great service from DFS


Great service from DFS! We bought a table, and we're very pleased with the quality and the overall experience. Friendly staff and an easy purchasing process. Thank you!

12. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bedømt til 4 ud af 5 stjerner

Great experience Elisha was very…

Great experience Elisha was very helpful with our purchase of a new sofa, explaining everything. No pressure at all to buy extra ‘s

10. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

Thanks for your lovely feedback, we’re glad to hear Elisha met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Bedømt til 4 ud af 5 stjerner

Very helpful in store and we could sit…

Very helpful in store and we could sit and see how comfortable the furniture was. We ordered on line it was alot easier when we had the measurements

10. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello Debbie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Great furniture, lots of choice and very helpful sales staff.

We went to DFS looking for a replacement for our three-piece suite. The showroom is well laid out with lots of choice. The sales staff were very helpful without being pushy. We were encouraged to sit in a number of chairs and settees and their features were either explained on the furniture itself or by the sales staff. We found there was an enormous variety of styles and materials to choose from.

9. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello Linda,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Reece the salesman was very good

Reece the salesman was very good. Not pushy but very helpful. Explained everything in good detail and friendly, polite and professional. A credit to the Company.

5. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello Ryan,

Thanks for your lovely feedback, we’re glad to hear Reece met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Really great experience at DFS Northampton

Really great experience at DFS Northampton.
Alisha made it so easy for us to select the sofa, explained everything in detail and made us really enjoy the whole buying experience

7. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Previously been to store & staff kindly…

Previously been to store & staff kindly emailed me measurents of sofa so could check fit. Came in today & Anthony was very helpful. Professional & took time to explain process, cover, delivery etc. Cold drink was appreciated

6. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Anthony.

Kind Regards,

Jordan
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Reece was helpful and a nice bloke

Reece was helpful and a nice bloke

5. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bedømt til 5 ud af 5 stjerner

Good service everything explained well

Good service everything explained well. No pressure.
Staff were very helpful.

5. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

It was great to speak to someone who…

It was great to speak to someone who asked what we were looking for and helped us create just what we needed

5. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Bedømt til 5 ud af 5 stjerner

We came to buy a sofa and coffee…

We came to buy a sofa and coffee table,we were served by John who was very helpful and he gave us all the information.

5. juli 2026
DFS Furniture - Northampton-logo

Besvarelse fra DFS Furniture - Northampton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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