Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Se mere
Virksomheden har svaret
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Se mere
Virksomheden har svaret
From the second me and my wife walked in the door Dennis was very polite and welcoming. We had a quick chat and then he let us wonder round to have a look at what we wanted. Once we were ready we flag... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Throstles Green, M16 0SN, Stretford, Storbritannien
- 0333 999 9751
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Top class help and service off Denis at…
Top class help and service off Denis at the White City store
4. maj 2026
Besvarelse fra DFS Furniture - Manchester
Good morning Andy,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Helpful upon arrival and request; knowledgable and not too pushy like the all the sofa stores
Helpful on arrival and request: not too pushy like all the other sofa stores and knowledgeable about products and process
3. maj 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Easy
Easy , simple and explained professionally Hamza was a first class member of staff at DFS
3. maj 2026
Besvarelse fra DFS Furniture - Manchester
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience buying our…
We had a great experience buying our sofa here. Esmaeil one of the staff members who helped us was incredibly kind, patient, and knowledgeable, and made the whole process easy and enjoyable. Excellent customer service, highly recommended!
2. maj 2026
Besvarelse fra DFS Furniture - Manchester
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Derek was really knowledgeable and personable, he made us feel comfortable in our purchase. Really good customer service experience.
30. april 2026
Besvarelse fra DFS Furniture - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Want in shop looking for sofa ,didn’t…
Want in shop looking for sofa ,didn’t know what we wanted, a nice lad help us , we get our sofa in 6 weeks 😃
23. april 2026
Besvarelse fra DFS Furniture - Manchester
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
My reason for giving a top score was I…
My reason for giving a top score was I was very impressed with my advisor Julie who greeted us professionally & pleasantly. She made my daughter & I very welcome listened to my request & showed me several sofas when I chose the one I am buying she suggested we sat on the sofa while she made us a coffee consequently we continued & transacted the sale . Well done Julie for treating us will respect & friendliness.
22. april 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
The sales man was a 10/10 very straight…
The sales man was a 10/10 very straight forward, friendly and good understanding of product
29. april 2026
Besvarelse fra DFS Furniture - Manchester
Good afternoon Phillipa,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful staff. Not pressurised to get a sale
Very helpful staff.Hanza who did the paperwork was informative and very helpful.
20. april 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Manchester
Good morning Paul,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Thanks to Hamzah and Matt
Hamzah and Matt have been amazing and very knowledgable about the products in store.
26. april 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Our salesman Dennis helped us with a…
Our salesman Dennis helped us with a smooth transaction and helped to keep our 4 year old entertained to allow us to stay focused on the decisions we were making
26. april 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service by Dennis @ Manchester…
Great service by Dennis @ Manchester Stretford store. He showed us all the options available, helped us with everything we need: dimensions, colours, styles…. Thank you Dennis, really helpful and kind.
25. april 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Staff very helpful
24. april 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Rude and misleading
Sold me faulty sofa and refused to replace it.
Very rude manager dismissed me from the store.
Be very careful with their misleading marketing information.
Do not recommend them at all.
28. oktober 2025
Besvarelse fra DFS Furniture - Manchester
We are very sorry to hear that you are unhappy with your furniture; we understand how disappointing this must be. We can see that the store offered to come out and inspect the furniture, but this was declined. After reviewing your order, we note that you have sought external advice, and we have responded accordingly.
Kind Regards,
Vanessa
DFS Customer Suppoirt
Helpful staff
The staff were very patient, ran through everything in detail and were generally very helpful.
20. april 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent experience. These are my fifth sets of sofas from DFS!
The Salesman was very helpful, he explained everything about the different choice of leather. Advised on how to look after the furniture. He was very informative.
He was empathetic towards my husband who is disabled and kept him happy with coffee 😊
20. april 2026
Besvarelse fra DFS Furniture - Manchester
Good morning Susie,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Great overall purchasing experience.
The salesperson, Ish was helpful and friendly. He listened to our needs and showed us a wide range of options. When we decided to buy he efficiently walked us through the warranty options. A no point did it feel like we were being hard sold.
21. april 2026
Besvarelse fra DFS Furniture - Manchester
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great experience that Ishmael lad was…
Great experience that Ishmael lad was exceptional! If you go in store make sure you find him!
27. marts 2026
Besvarelse fra DFS Furniture - Manchester
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
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