Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Se mere
Virksomheden har svaret
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Se mere
Virksomheden har svaret
From the second me and my wife walked in the door Dennis was very polite and welcoming. We had a quick chat and then he let us wonder round to have a look at what we wanted. Once we were ready we flag... Se mere
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Throstles Green, M16 0SN, Stretford, Storbritannien
- 0333 999 9751
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service!
Great selection of sofas and it’s great how you can make the sofa fit to your needs. Excellent customer service, staff were very informative and knowledgeable, and even got a coffee!
4. juli 2026
Besvarelse fra DFS Furniture - Manchester
Hello Lauren,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Manchester
Hello Amy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, all our questions answered, no mither different options explained. Staff were very helpful. 10 out 10.
1. juli 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Incredible customer service
Incredible customer service. Everything was well explained and wasn’t rushed into a decision. Had a great time with Ish (Manchester store)! The sofas at DFS are great quality and affordable - better than a lot of other stores online!
1. juli 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
It was very friendly environment and…
It was very friendly environment and nice customer service
30. juni 2026
Besvarelse fra DFS Furniture - Manchester
Hello Tom,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Our second purchase!
This is the second time we’ve bought a sofa from this DFS store in Manchester. We first went in for a nosey as we weren’t sure whether to go for a UShape sofa or an LShape sofa, Faruk introduced himself and said take a look around but if you need me give me a shout.
When we did Faruk was very knowledgable about the sofa’s with sizes off the top of his head for most of them and also wasn’t pushy at all.
We ended leaving but coming back for another nosy round the following weekend, Faruk remembered us and my children but was there to help again where needed. Showing us different layouts and sizes of sofas also offered us drinks each time.
Once we’d made our decision it was quick and easy mentioning the sofa care kit and also the insurance which we choose to get again gave us the information and let us decide which we liked.
All in all, a great service and would buy there again for the 3rd in the decent future.
Ps something to note for the big bosses at DFS, another furniture place at White City give us fresh cookies hint hint ha.
28. juni 2026
Besvarelse fra DFS Furniture - Manchester
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
That staff member was really helpful…
That staff member was really helpful and informative. The sale was quick and I had got what I wanted.
28. juni 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Besvarelse fra DFS Furniture - Manchester
Hello Nicholas,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The welcome friendly, did not feel crowded
The welcome , warmth and friendly service
Informative and good guidance
15. juni 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Went to DFS welcomed straight away
Went to DFS welcomed straight away. Then a sales person introduced himself as ishy he offered us drinks and he looked after us showing us round to the sofa beds and sofas. He was professional, extremely knowledgeable and nothing was too much trouble. He went above and beyond what we expected. He was easy to talk to, he wasn’t pushy, he was funny but tactful and it was a pleasure to be served by him. I bought a sofa bed and a sofa.
20. juni 2026
Besvarelse fra DFS Furniture - Manchester
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful in store
Very helpful in store
Good range of products
Delivery time six weeks much better than a lot of furniture stores
8. juni 2026
Besvarelse fra DFS Furniture - Manchester
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great customer service at DFS
I visited DFS a couple of days ago to browse and returned yesterday with my daughter to buy a sofa from DFS. I went in feeling quite overwhelmed after a busy day, and later I became confused about some of the finance details. After reviewing the paperwork, I realised everything had actually been explained clearly and the misunderstanding was on my part. I want to thank Farooq (Salesman) for his excellent customer service. He was welcoming, friendly, and patient throughout the whole process. He made both me and my daughter feel comfortable, answered all our questions, and never made us feel pressured. Buying a sofa is a big decision, and Farooq made it a positive experience…Thank you
18. juni 2026
Besvarelse fra DFS Furniture - Manchester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
We were seen by Ismail. He was lovely and super informative. Really happy with our purchase! Thank you
19. juni 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and friendly staff
Very helpful and friendly staff , they had good knowledge of all the furniture, but they were not pushy , left me to look around and said if I needed any help they were available to answer any question
17. juni 2026
Besvarelse fra DFS Furniture - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service from Ish
Great service from Ish . Listened to what we needed and guided us with everything from size to fabric to care of sofa .
17. juni 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
the sales assistant was very helpful…
the sales assistant was very helpful and willing to answer all the questions....
14. juni 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
We purchased a sofa from DFS (White…
We purchased a sofa from DFS (White City Retail Park, Manchester) and the service and support that we received from Antonio (store assistant) was excellent from start to finish. Highly recommended.
13. juni 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent customer service
Dennis, White City store was professional but friendly & very patient. Also very knowledgeable in regards to the products & most importantly, not pushy.
Excellent customer service
13. juni 2026
Besvarelse fra DFS Furniture - Manchester
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Dette er Trustpilot
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