Claire, the lady that helped us choose our sofa was absolutely lovely. She explained everything so well and was extremely helpful, friendly and professional. We couldn’t have asked for a better ex... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wasn’t rushed into making a decision. Plenty of time to browse. So much better to be able try the furniture for comfort before purchasing. Salesman Daniel extremely helpful and very pleasant.
Virksomheden har svaret
Clarissa our sales lady was amazing and patient with us , offering hot and cold drinks, we bought our sofa, chair and footstool combo with confidence she even managed to sell me the conditioner! And w... Se mere
Virksomheden har svaret
I was greeted by a lovely young lady called Adriana who was very helpful with me with what I was looking for.i then made a purchase through a staff member named Rowan who guided me through the whole o... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
London Road, ME16 0LP, Maidstone, Storbritannien
- 0333 999 9787
4,9
Fremragende
9 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lady who served us
The lady who served us, was really friendly and welcoming, without being pushy at all. She was extremely helpful and went out of her way to answer all of our questions. She made the whole experience really enjoyable and we couldn’t have asked for better service.
2. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The process of buying a sofa was simple…
The process of buying a sofa was simple but still informative.
We wanted to buy a dining set too, but was disappointed that you do not have any on display
9. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Besvarelse fra DFS Furniture - Maidstone
Hello Sonny,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Absolute fantastic customer service…
Absolute fantastic customer service would recommend to a friend and family. Staff were very engaging and friendly to help us select the right product for purchase. 5 Stars
9. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Super Steve super store
Steve our store helper was amazing very reassuring and new his stuff he made me and my partner feel very welcome and helped up with the purchase of our first sofa, very professional very polite and most of all very helpful and informative, thank you Steve, at Maidstone dfs.
9. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great customer service …
Great service provided by Claire she was
knowledgeable and helpful with our sofa decision. A great experience at dfs maidstone
8. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
Besvarelse fra DFS Furniture - Maidstone
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Lovely Sales Person
The sales person was very helpful and explained everything to me with regards to my purchase.
Made the whole process easy.
Brilliant customer service from the lady who served me and made me feel relaxed.
8. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Danny was amazing
Danny was amazing, took his time to ensure he explained everything and helped immensely! The service was thorough and no question was left unanswered.
8. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
I was welcomed by the lovely Claudia…
I was welcomed by the lovely Claudia who was very knowledgeable and helpful without being pushy - she is a credit to DFS!
8. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Sofa
We bought sofas from dfs Maidstone and were very pleased with service given by Clarrisa
8. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello Anthony,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Rowen was awesome
Rowen was awesome - great guy amazing service and properly helped us with a big spend!
7. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello Nicky,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
We knew what we wanted when we went…
We knew what we wanted when we went into the store. Steve approached us and asked if he could help us. It was a relatively quick transaction helped by the fact we were given time on our own to decide and not pestered with irrelevant information. All our questions were answered along with some useful advice.
7. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
On arrival DFS
On arrival, approached by Rowen was looking for Sofas to renew, looking for same measurements as my old sofas, he guided me to set sofas and explained thoroughly the details, I was very impressed and naturally presented professionally and made me at ease, the sofas he presented were perfect, exact measurements as my old sofas. Very happy with the overall experience!!
6. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The gentleman that served me was the…
The gentleman that served me was the same one from 10 years ago, coincidence!! VERY HELPFUL.
Knew his products. Lovely process.
6. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful staff
James was extremely helpful, available to answer any questions we asked.
The sofa maintenance and transaction process was explained in detail.
6. august 2026
Besvarelse fra DFS Furniture - Maidstone
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with James.
Kind Regards,
Jordan
DFS Customer Support
Nice welcome,no pressure selling ,left…
Nice welcome,no pressure selling ,left alone till we needed help. Went through all our requests ,fab service.
5. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello Bob,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful staff and found what I…
Very helpful staff and found what I needed easily
5. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Olivia was very helpful and…
Olivia was very helpful and knowledgeable about the sofa we was purchasing. Great customer service! Couldn’t of been any better 10/10
3. august 2026
Besvarelse fra DFS Furniture - Maidstone
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
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