Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD Luton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The store manager, FAHIMA, was a great person, and I was really happy with how he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the bed... Se mere
Virksomheden har svaret
We were able to walk around without staff following. Relaxed browsing makes it a better experience. Customer service was very good when needed.
Virksomheden har svaret
We visited DFS Luton to test out some sofas we’d seen online. The range in store was very impressive so we were able to try a good variety of options. We ended up buying a corner sofa and armchair,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Storbritannien
- 0333 999 9821
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Henna helped me a lot that day
Henna helped me a lot that day. Plenty of choices and the sizes were tricky. Moreover, she explained briefly about the warranty and the insurance. She is professional and polite. DFS winter sale was amazing. They offered plenty of choices with good prices and free interest up to 4 years.
15. februar 2026
Besvarelse fra DFS Furniture - Luton
Good morning Zeinab,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Henna.
Kind regards,
Lia
DFS Customer Support
Welcoming and friendly experience
22. februar 2026
Besvarelse fra DFS Furniture - Luton
We appreciate you taking the time to share your positive experience with us; we are so happy to hear that you felt welcomed and found our team friendly.
Kind Regards,
Vanessa
DFS Customer Support
I recently ordered a new sofa from DFS…
I recently ordered a new sofa from DFS and so far the experience has been excellent. The ordering process was smooth and straightforward, and the customer service team have been very helpful and responsive. Communication has been clear, and I’ve felt well-informed throughout. Looking forward to receiving the sofa!
21. februar 2026
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Good morning Anita,
Amazing review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Return customer, excellent
Return customer, needed matching set for second, friendly quicky located the previous order ordered again. Quick simple less than 30. This time armed with measurement job was a breeze.
15. februar 2026
Besvarelse fra DFS Furniture - Luton
Good morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Good service received throughout my…
Good service received throughout my purchase of two new sofas. Friendly staff.
21. februar 2026
Besvarelse fra DFS Furniture - Luton
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Impressively friendly sales team
Recently bought a sofa from the Luton branch and had such a friendly and helpful reception. Henna our sales lady, was just fantastic. A real bubbly and friendly personality, honestly couldn’t do enough to help us. Actually made the sale memorable and gave us all the information and advice we could need. Would definitely recommend this store. And the sofa was such a good deal. Cant wait for delivery.
19. februar 2026
Besvarelse fra DFS Furniture - Luton
Good afternoon Cass,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
The service was quick and professional
20. februar 2026
Besvarelse fra DFS Furniture - Luton
Good morning Margaret,
Amazing review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Luton
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
There was honest and very helpful.
17. februar 2026
Besvarelse fra DFS Furniture - Luton
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Joe the sales assistant …
Joe the sales assistant was knowledgeable about th products that I bought, 2 sofa's lamp table, dinning table and 2 chairs and sold me the appropriate insurance without being pushey.
16. februar 2026
Besvarelse fra DFS Furniture - Luton
We appreciate you sharing your experience. We're happy to hear that our team member was knowledgeable and provided the appropriate insurance without being pushy.
Kind Regards,
Vanessa
DFS Customer Support
I came in with a family member
I came in with a family member, we were left to browse for a few moments. The staff seemed to pop up from nowhere as we needed them. Polite friendly and informative service. Most impressed that the sofa I ordered will be delivered in 2 weeks.
10. februar 2026
Besvarelse fra DFS Furniture - Luton
We appreciate you sharing your experience. We're happy you were able to browse comfortably and found our team helpful and informative. We're glad your sofa will be delivered quickly. Thanks for your positive feedback!
Kind Regards,
Vanessa
DFS Customer Support
Very good customer service
Very good customer service. We are well accommodated. The place and location are easy to find.
10. februar 2026
Besvarelse fra DFS Furniture - Luton
We're happy to hear that you received very good customer service and found our place and location easy to find. We appreciate your positive feedback!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Good Morning Shiva,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Tan was very helpful and knowledgeable…
Tan was very helpful and knowledgeable in helping us make our purchase. He wasn't pushy, a very relaxed experience.
7. februar 2026
Besvarelse fra DFS Furniture - Luton
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
We appreciate you sharing your feedback with us. We are so glad that you felt relaxed and experienced no pressure to buy from us.
Kind Regards,
Vanessa
DFS Customer Support
It was an amazing experience
3. februar 2026
Besvarelse fra DFS Furniture - Luton
Good afternoon,
Amazing review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
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