Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD Luton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The store manager, FAHIMA, was a great person, and I was really happy with how he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the bed... Se mere
Virksomheden har svaret
We were able to walk around without staff following. Relaxed browsing makes it a better experience. Customer service was very good when needed.
Virksomheden har svaret
We visited DFS Luton to test out some sofas we’d seen online. The range in store was very impressive so we were able to try a good variety of options. We ended up buying a corner sofa and armchair,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Storbritannien
- 0333 999 9821
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra DFS Furniture - Luton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
First class service
Knowledgeable staff, offered advice without being pushy with products.
First rate service, thank you
30. marts 2026
Besvarelse fra DFS Furniture - Luton
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Joe at the Chaul end Luton branch was…
Joe at the Chaul end Luton branch was super helpful and very knowledgable, he took us through a whole range of sofas until we found the right one. His advice was second to none.
29. marts 2026
Besvarelse fra DFS Furniture - Luton
Good morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
felt comfortable visiting the store
felt comfortable visiting the store. Help was offered immediatly but the assistant left us to it when we said we were just looking which we were grateful for as we really do not like pushy assistants. They however were on hand immediatly when we needed advice. Very helpful, informative and we did purchase a very nice chair
25. marts 2026
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
The sailsman helped us all the way.
25. marts 2026
Besvarelse fra DFS Furniture - Luton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Felt ar ease the assistant was very…
Felt ar ease the assistant was very knowledgeable and friendly
24. marts 2026
Besvarelse fra DFS Furniture - Luton
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver.
Kind Regards,
Vanessa
DFS Customer Support
Joseph was welcoming and informed me of…
Joseph was welcoming and informed me of benefits available at a small additional fee.
23. marts 2026
Besvarelse fra DFS Furniture - Luton
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The sales lady was excellent and…
The sales lady was excellent and extremely knowledgeable in the business and understanding of the customer service aspect and she was very helpful
15. marts 2026
Besvarelse fra DFS Furniture - Luton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
I had a wonderful experience I was…
I had a wonderful experience I was dealt with such care and attention to what I wanted and needed by the lovely Henna af the Luton branch she was amazing.
14. marts 2026
Besvarelse fra DFS Furniture - Luton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really nice staff and prices
3. marts 2026
Besvarelse fra DFS Furniture - Luton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service
We dealt with Henna, who was a delight and answered all our questions with warmth and politeness.
6. marts 2026
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
I was greeted well and the staff member…
I was greeted well and the staff member was very helpful.
5. marts 2026
Besvarelse fra DFS Furniture - Luton
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Good morning Petra,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The man was lovely who helped me
I had a great experience today picking out a brand-new sofa. The man that helped me was so helpful gave me loads of information and was very welcoming. I honestly would give him 10 stars.
10. marts 2026
Besvarelse fra DFS Furniture - Luton
Good afternoon Anna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The salesman really amazing
The salesman , Jo was extremely knowledgeable, friendly and helpful and didn't mind all of our questions that we had and definitely didn't make us feel pressured at any time.
9. marts 2026
Besvarelse fra DFS Furniture - Luton
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
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