Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD Luton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The store manager, FAHIMA, was a great person, and I was really happy with how he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the bed... Se mere
Virksomheden har svaret
We were able to walk around without staff following. Relaxed browsing makes it a better experience. Customer service was very good when needed.
Virksomheden har svaret
We visited DFS Luton to test out some sofas we’d seen online. The range in store was very impressive so we were able to try a good variety of options. We ended up buying a corner sofa and armchair,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Storbritannien
- 0333 999 9821
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Came into dfs knowing what sofa i…
Came into dfs knowing what sofa i wanted as i saw it online, came to check it out, once i was happy with it, Joseph was amazing, kind, easy to talk to, explained in great detail how to care and maintain the sofa, was very happy with the whole experience
13. juni 2026
Besvarelse fra DFS Furniture - Luton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The young lady who dealt with me was…
The young lady who dealt with me was excellent and knew her job really well.
11. juni 2026
Besvarelse fra DFS Furniture - Luton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Hannah was very helpful and explained…
Hannah was very helpful and explained everything to me and my daughter, made buying my furniture a lovely experience, very lovely lady
11. juni 2026
Besvarelse fra DFS Furniture - Luton
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Hello Theresa,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff are so friendly and helpful
The staff are so friendly and helpful. They gave me right advise on the product before buying it.
10. juni 2026
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Everything very good
8. juni 2026
Besvarelse fra DFS Furniture - Luton
Hello Sedita,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The staff was very helpful and assisted…
The staff was very helpful and assisted us choosing the right sofa for us.
8. juni 2026
Besvarelse fra DFS Furniture - Luton
Hello Hana,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Tanveer was very polite and explained…
Tanveer was very polite and explained all the sofa ranges clearly and professionally
6. juni 2026
Besvarelse fra DFS Furniture - Luton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
I had an amazing experience at DFS from…
I had an amazing experience at DFS from start to finish. The staff were incredibly welcoming, professional, and attentive throughout the whole process. What stood out most was the respect, kindness, and warmth with which was treated. I never felt pressured, and every question I had was answered patiently and thoroughly. The team made choosing our sofa an enjoyable and stress-free experience, taking the time to understand our needs and helping us find the perfect option. Excellent customer service like this is hard to find, and I truly felt valued as a customer. Thank you to everyone at DFS and many thanks especially to Joseph for making the experience so positive. I would highly recommend DFS to anyone looking for quality furniture and outstanding customer care.
6. juni 2026
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Made me feel welcome the minute walk…
Made me feel welcome the minute walk into shop never came to me straight away let me look first
3. juni 2026
Besvarelse fra DFS Furniture - Luton
Hello Sharon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
The service was excellent.
1. juni 2026
Besvarelse fra DFS Furniture - Luton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very good service
29. maj 2026
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Joseph was extremely special member of…
Joseph was extremely special member of staff with excellent skills and knowledge of his profession
28. maj 2026
Besvarelse fra DFS Furniture - Luton
Hello Omar,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Jo was very helpful
Jo was very helpful, polite and explained everything very clearly. He was knowledgeable about the products and explained the procedure of how the items would be delivered etc very well.
28. maj 2026
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Luton
Hello Shivaji,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The sales lady,was very helpful and…
The sales lady,was very helpful and listened to what we required,a very professional lady
26. maj 2026
Besvarelse fra DFS Furniture - Luton
Hello Darran,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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