We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Se mere
Virksomheden har svaret
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... Se mere
Virksomheden har svaret
Our sales person Debbie was amazing. She took so much time with us. She doubled checked measurements, colours and styles to make sure everything was perfect for us. Really great experience.
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Aldermoor Way, BS30 7DA, Longwell Green, Storbritannien
- 0333 999 9843
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent customer service from Debbie
Excellent customer service from Debbie. Kind, understanding and patient. Covering everything I needed to know. Made sure I had all the information to make the best desicion for me and my family.
16. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Lynda was really cheerful and helpful
Lynda was really cheerful and helpful! Made sure that my sofa would fit when it arrives for delivery and made the whole process easy!
17. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Brilliant member of staff
Brilliant member of staff. Asked a lot of questions and he answered every single one. We were shown diffrent sofas and talked through every one when we were indecisive. Absolutely great guy. Thank you so much
16. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We were shown the seatee on the big…
We were shown the seatee on the big screen the two colours that I liked which helped with my decision. The staff were helpful.
15. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Knowledge of dfs staff member.
14. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello Elizabeth,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Gentleman who dealt with us was…
Gentleman who dealt with us was excellent.
Great knowledge and helpful with size, material, type of sofas etc.
Understood the restrictions of our room and suggested ways of overcoming problems.
Showed colours on screen which we found helpful
14. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello Ken,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Great help from victor
Great help from victor. Knowledgable friendly. Made the process easy!
14. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello Lauren,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff
14. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello Theresa,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We had a good sales man he was very…
We had a good sales man he was very helpful and knowledgeable.
12. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Longwell Green
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
happy to return
We were very happy to return to DFS for our replacement suite having purchased previous furniture from them.
Our salesman Luke was very knowledgeable and helpful, without the pushyness you can sometimes encounter.
The whole purchasing process was very straight forward, we now look forward to the arrival of our new furniture
13. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Corner sofa
Victor, who served us today was really helpful and friendly. He talked us through all the fabric options and colours, showed us different t styles and went over all the payment options.
Really happy with the service and looking forward to getting our sofa
12. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We went to our local branch
We went to our local branch, and we were helped by Joe. He was very knowledgable and was able to answer all our queries. Very friendly. They didn’t have the sofa we wanted in store, but he talked us through everything and we were happy to go ahead. Looking forward to delivery day.
10. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Longwell Green
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I would like to say how happy I was…
I would like to say how happy I was when I walked into your store I was welcome in to a lady called Linda and she was very helpful to me when I was looking for a sofa and she explained everything for the one I was interested in and I purchased in store and she was very friendly to me and my daughter I couldn’t speak highly of her and I will certainly recommend my friends and family to that store
9. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello Colin,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
The person who assisted me
The person who assisted me, was excellent, professional, polite and a credit to your company.
He was the reason that convinced to to purchase the sofa from DFS.
7. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello Pino,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Our buying experience.
A friendly, knowledgeable, helpful, no-pressure approach to our visit. Your salesman gave us plenty of time to browse and decide on what we wanted and discussed all the options that were available.
7. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello Al,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Longwell Green
Hello Mrs Isobel,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Amazing service
Amazing service, quick, efficient, helpful and overall an enjoyable experience
5. juli 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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