Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Se mere
Virksomheden har svaret
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Se mere
Virksomheden har svaret
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Aldermoor Way, BS30 7DA, Longwell Green, Storbritannien
- 0333 999 9843
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly service
We purchased our first piece of furniture today for our new home! Lyn was so lovely and helpful, she took the time to sit with us and went through the measurements over and over until we decided then and there that we’d buy sofa. Very friendly service and had great patience, thanks!
23. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Friendly helpful team member
20. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Longwell Green
Good morning Diana,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Really helpful member of staff and put…
Really helpful member of staff and put my mind at ease with a big purchase with giving me options for payment.
18. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Website nice and easy and clear
Website nice and easy and clear, staff in store less enthusiastic to provide customer service and needed another staff member serving others to ask for them to come over
10. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Longwell Green
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good customer service
17. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Good afternoon Steve,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Longwell Green
Good morning,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
polite and instructive
14. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Your sales lady Lynda was extremely…
Your sales lady Lynda was extremely helpful and friendly, answered all our queries, excellent customer service.
30. april 2026
Besvarelse fra DFS Furniture - Longwell Green
Good Afternoon,
We are really happy that Lynda met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great service
Great service from Victor, went in twice to view and was helpful both times and talked me through the process brilliantly, would definitely recommend to anyone
13. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Longwell Green
Good morning Jose,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great experience
Great experience. Victor was really friendly, answered all my questions and made the whole experience so easy.
12. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Good morning Amy,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Quite honestly the worst product sold…
Quite honestly the worst product sold to me with the worst level of customer service I have ever experienced. After a year of complaints and repairs we have had our sofa collected but still no refund. Be warned, there is better service and products out there.
4. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Good Morning,
We are really sorry to hear you have issues with your furniture which led to this being collected. After looking into your order we are able to see the refund has been processed however we do usually advise it can take up to 14 working days to receive.
Should you still require any assistance please do contact us on 0333 99 99 777 and we will be happy to see how we can help.
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic customer service from Cody at…
Fantastic customer service from Cody at your Bristol Longwell Green store. Visited on 2 separate occasions. He was very helpful, asked us lots of questions to ensure we purchased the right sofa. Helped us measure to see if the sofa we were set on would fit our new build. He was very patient and all in all, delivered a high level of customer service. Would definitely recommend! Thank you!
9. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Lots of choice and good prices.
Lots of choice and good prices.
Sales assistant, Victor, was very knowledgeable, friendly and gave great advice ref the products we bought.
9. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Looking for a new sofa
We were looking for a new sofa. Debbie came over offering assistance once we had identified a couple of sofas we liked. Debbie helped us make an informed decision as to which sofa and the filling of the cushions in a helpful, friendly and non-pushy way which we really appreciated.
1. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Becca dealt with our call very well
Becca dealt with our call very well. She talked through the various options and summarised what we selected. The payment system worked very well. Can't wait to sit on our new sofas.
8. maj 2026
Besvarelse fra DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.