Martin the salesman who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decision & with no pressure. I... Se mere
Virksomheden har svaret
Lokation
Skift lokationCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... Se mere
Virksomheden har svaret
The sales rep was extremely helpful and was keen to please , checking what our requirements were. He was friendly and approachable and nothing seemed to much trouble.
Virksomheden har svaret
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, Storbritannien
- 0333 999 9834
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Service
12. juni 2026
Besvarelse fra DFS Furniture - Llandudno
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great customer service by Marcus
Great customer service by Marcus. 2nd sofa we have bought in 7 years. Marcus is so knowledgeable and helpfull all along the way
12. juni 2026
Besvarelse fra DFS Furniture - Llandudno
Hello Mike,
Thanks for your lovely feedback, we’re glad to hear Marcus met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The sales person showed solid product…
The sales person showed solid product knowledge and her customer service skills and can do attitude were second to none. A real credit to DFS
4. juni 2026
Besvarelse fra DFS Furniture - Llandudno
Hello Jason,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful from the minute I entered…
Very helpful from the minute I entered the store. Had loads of time for me, giving me very good advice and very patience.
11. juni 2026
Besvarelse fra DFS Furniture - Llandudno
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Llandudno
Hello Laura,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Llandudno
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Llandudno
Hello Derek,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
It’s very good service
4. juni 2026
Besvarelse fra DFS Furniture - Llandudno
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great staff but when you leave the shop ….
Bought two two seater electric recliners from Llandudno shop
Paid in full
Changed ( upgraded) to a two and a three seater two days after …. before delivery date given … told it wasn’t a problem
I was given ( txtd) a message to say they would be delivered within 7 days ….
that was on 19 may with their delivery company
That’s when ‘the wheels came off
been in shop a couple of times since to ask where they are ?
There is definitely a lack of communication with shop and delivery company sad to say
nb the staff in DFS were great I must add
really nice people
I’m /we’re just in limbo at the moment. In a new house with nothing to relax in
( a bean bag )
Little disappointed to say the least
It’s now 4 th June and still ‘couchless’
No phone number for shop
emails bounce back
Shame. It’s tarnished my experience with them
18. maj 2026
Besvarelse fra DFS Furniture - Llandudno
Good afternoon Ian,
Thank you for taking the time to share your review with us, please accept our apologies for any confusion caused regarding the delivery of your furniture. This has now been processed to the courier, who will be in contact as soon as possible to book your delivery date.
Kind regards
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Llandudno
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very friendly experience friendly staff…
Very friendly experience friendly staff members.
2. juni 2026
Besvarelse fra DFS Furniture - Llandudno
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
1
Excellent customer service by Leonie'…
Excellent customer service by Leonie' highly recommended to anyone shopping at DFS Llandudno, North Wales.
1. juni 2026
Besvarelse fra DFS Furniture - Llandudno
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Comfy sofas, excellent team and amazing experience. We can’t recommend Marcus enough. He has a sincere desire to provide the best possible customer service experience and he did. No hard-sell whatsoever. He provided unbiased advice and guidance to allow an informed decision to be made. We travelled up from Anglesey to Llandudno store and were greeted, offered refreshments and given a tour of the showroom followed by a conversation. Nothing was too much trouble for Marcus and we look forward to receiving our new sofa soon.
31. maj 2026
Besvarelse fra DFS Furniture - Llandudno
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Angela was AMAZING!
Angela was AMAZING. We went back at week later and she remembered us, the dog and exactly what we wanted. Great service.
31. maj 2026
Besvarelse fra DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Llandudno
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
MIKE WAS THE MOST HELPFUL AND…
MIKE WAS THE MOST HELPFUL AND INFORMATIVE SALESMAN WE HAVE EVER DEALT WITH TRYING TO PLEASE THE WHOLE FAMILY MY MOTHER IN A WHEELCHAIR OURSELVES AND OUR YOUNG DAUGHTER TOO.
29. maj 2026
Besvarelse fra DFS Furniture - Llandudno
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Mike met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Llandudno
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff was amazing
Staff was amazing, phil the manager is always helpful and so well respected, we come to djop to Llandudno for years and Phil always is courteous and very wrll respected
29. maj 2026
Besvarelse fra DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Phil.
Kind Regards,
Jordan
DFS Customer Support
Very helpful and jolly staff
Very helpful and jolly staff, helped us choose a soffa, we will hopefully love, very exciting to receive it in 12 weeks time, thanks
27. maj 2026
Besvarelse fra DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great friendly service from a lovely…
Great friendly service from a lovely helpful team. Especially the young lady who's name I think was Leoni. Much better than I anticipated. 5 star plus.
18. maj 2026
Besvarelse fra DFS Furniture - Llandudno
Hello John,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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