We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great store in Kettering , Nigel was pleasant , informative and straight to point with all relevant info . Wasn’t pushy , let me and wife discuss options and came back to finish off the order etc . T... Se mere
Virksomheden har svaret
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Se mere
Virksomheden har svaret
We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Storbritannien
- 0333 999 9840
4,9
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Reece for salesman of the year 🏆
A very positive experience from start to finish. We received friendly, knowledgeable advice from Reece today. He gave us the space & time to peruse at our leisure. A very successful stress free, pleasant experience. Highly recommend this store & Reece 🙌🏼🙌🏼🙌🏼
3. marts 2026
Besvarelse fra DFS Furniture - Kettering
Good afternoon Dawn,
We are really grateful for your kind words and for sharing your experience in our store with Reece. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Kettering DFS - Reece 10/10
Reece was honest, knowledgeable, and not 'pushy' when it came to ordering our new sofa. A valuable asset to your Kettering team
22. februar 2026
Besvarelse fra DFS Furniture - Kettering
Good afternoon Marcus,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Everyone was very helpful in helping us…
Everyone was very helpful in helping us make the right decision for us
2. marts 2026
Besvarelse fra DFS Furniture - Kettering
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Lovely comfortable sofa and helpful service.
Lucy was extremely helpful and really helped me to choose the ideal sofa. Allowed me to take my time and reach my own decision. Very nice looking and comfortable sofa.
2. marts 2026
Besvarelse fra DFS Furniture - Kettering
Good afternoon Simon,
Thanks for your lovely feedback, we’re glad to hear Lucy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The salesman was very attentive
The salesman was very attentive, helpful and clearly knowledgeable. A credit to your company.
1. marts 2026
Besvarelse fra DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others.
Kind regards
Holly M
DFS Customer Support
You wasn’t pressured into buying…
You wasn’t pressured into buying anything as soon as you walked in the door
1. marts 2026
Besvarelse fra DFS Furniture - Kettering
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
found the perfect sofa
Friendly and informative, gave us time to have a good look around and test out sofas in our own time, a sweet hot chocolate drink whilst we were discussing our choices was very welcome
1. marts 2026
Besvarelse fra DFS Furniture - Kettering
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
amazing service from the gentleman that…
amazing service from the gentleman that served us and had a lovely conversation and answered every question with ease.
28. februar 2026
Besvarelse fra DFS Furniture - Kettering
Good Afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Besvarelse fra DFS Furniture - Kettering
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Allowed own time to look round
Allowed own time to look round, helpful sale assissant
27. februar 2026
Besvarelse fra DFS Furniture - Kettering
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Sofa buying experience
Lucy was extremely helpful and was able to provide us with all the information we needed to make our selection.
24. februar 2026
Besvarelse fra DFS Furniture - Kettering
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Really good experience
Really good experience, knowledgeable staff member who gave plenty of time for us to make a decision
19. februar 2026
Besvarelse fra DFS Furniture - Kettering
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very good customer service
Very good customer service. Gave us plenty of time to look around.
25. februar 2026
Besvarelse fra DFS Furniture - Kettering
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Kettering
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Kettering
We appreciate you taking the time to share your 5-star experience with us! We are so glad that our staff was helpful and friendly.
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Kettering
We appreciate you taking the time to leave us this great review. We are so glad to hear that our service was quick and easy for you.
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Kettering
Good Afternoon Charles,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Kettering
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
So easy to select whaNew Sofat we wanted
So easy to select what we wanted. Great service.
22. februar 2026
Besvarelse fra DFS Furniture - Kettering
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Was able to walk around the store…
Was able to walk around the store without feeling pressured into buying anything , assistant was very helpful when we had decided what we wanted
21. februar 2026
Besvarelse fra DFS Furniture - Kettering
Good morning Helen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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