Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mark explained things very well in a relaxed atmosphere that gave us confidence in the company and items ordered. We knew exactly what we were getting for our money.
Virksomheden har svaret
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Se mere
Virksomheden har svaret
My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously. We are buying a house in France (a protracted affair) and choosing furn... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Storbritannien
- 0333 999 9847
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Great service
Friendly, experienced, knowledgeable about everything
Wasnt pushy like some companies have been towards us
Felt like we were real people and listened to our needs, advised us
Very helpful and supportive and fabulous customer service
25. april 2026
Besvarelse fra DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful,and put no pressure on…
Very helpful,and put no pressure on us,explained everything to us very well, was nice and polite.
24. april 2026
Besvarelse fra DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just ordered a new sofa at Ipswich DFS
Just ordered a new sofa at Ipswich DFS. Nice easy process. No pressured selling and left alone just to look. When we made a choice Ross was helpful and informative.
24. april 2026
Besvarelse fra DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
New suite, long overdue.
The salesman who attended to us was incredibly helpful and friendly. He answered any questions promptly. A real asset.
20. april 2026
Besvarelse fra DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good salesman
Great looking furniture ,salesman was very helpful and pleasant. Good prices compared to other companies.
21. april 2026
Besvarelse fra DFS Furniture - Ipswich
Good afternoon Caroline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Had a really great experience at DFS…
Had a really great experience at DFS thanks to Mark. He was incredibly helpful, friendly, and patient throughout the whole process. He took the time to understand exactly what we were looking for and made everything feel easy and stress-free. Nothing was too much trouble, and his knowledge really helped us make the right choice.
Excellent customer service—thanks again, Mark!
18. april 2026
Besvarelse fra DFS Furniture - Ipswich
Good Afternoon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
I had a fantastic experience at DFS…
I had a fantastic experience at DFS Ipswich. Buying a sofa can be overwhelming, but Richard Watson made it incredibly easy. He was patient, knowledgeable about the different sofa models, listened to my wants and needs, and never made me feel pressured to make a quick decision. I’m really happy with the service and can't wait for my new sofa to arrive. Highly recommend asking for Richard Watson if you visit!
16. april 2026
Besvarelse fra DFS Furniture - Ipswich
Good afternoon,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind regards,
Lia
DFS Customer Support
LotsI was very happy with the service I was…
I was very happy with the service I was given by the Customer service lady. She was very pleasant, helpful and explained all the aspects of the purchase of the sofa and the options on how to pay. Looking forward to my new sofa and chair.
19. april 2026
Besvarelse fra DFS Furniture - Ipswich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Tina at the Ipswich store was really…
Tina at the Ipswich store was really great, allowed us to browse the store and was on hand if we had any questions. When we asked a question she was very polite and knowledgeable. Tina made us feel really comfortable and offered us regular refreshments, which is always a bonus.
Tina gave us all the information for us to take away and do the appropriate measurements.
We have a closer store in Colchester but chose to go back to Tina as she made us feel so welcome.🤗
19. april 2026
Besvarelse fra DFS Furniture - Ipswich
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
You sales person Tina was so helpful…
You sales person Tina was so helpful and very informative about everything we asked and made our experience at the store very chilled and relaxed and was happy that she was the right person to deal with now looking forward to receiving our new sofa 10 out of 10 would definitely recommend DFS to friends and family .STEVE AND TANIA
19. april 2026
Besvarelse fra DFS Furniture - Ipswich
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tina met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We bought a new corner sofa today from…
We bought a new corner sofa today from DFS in Ipswich, very happy with the service we received.. we found and the staff were very helpful and not pushy at all.. Markus was a great help to us and made us feel very comfortable..
Mr E….
19. april 2026
Besvarelse fra DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Richard made buying our Sofa easy
Richard at DFS was fantastic from start to finish. He was very nice, patient, and incredibly helpful throughout the whole process. He took the time to answer all our questions, helped us find the right sofa without any pressure, and made the experience easy and enjoyable. Great customer service — we really appreciated his support and would highly recommend Richard to anyone shopping at DFS.
19. april 2026
Besvarelse fra DFS Furniture - Ipswich
Good morning,
We're really grateful you shared this amazing 5* review. We are glad to hear that Richard helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Ipswich
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Good informative staff
Good informative staff, good service, not too interfering. Efficient and thorough to avoid any mistakes. Very clear explanations about what was available and the purchase process.
18. april 2026
Besvarelse fra DFS Furniture - Ipswich
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Ipswich
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
My experience was really good and I…
My experience was really good and I enjoyed my experience at the store.
17. april 2026
Besvarelse fra DFS Furniture - Ipswich
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Tina was so helpful and professional
Tina was so helpful and professional. There was no heavy selling, and she couldn't have done more to help us. She was very friendly and knowledgeable and I would not hesitate to recommend her. She is a real asset to the company. Thank you Tina.
16. april 2026
Besvarelse fra DFS Furniture - Ipswich
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tina.
Kind Regards,
Jordan
DFS Customer Support
Very helpful staff members who…
Very helpful staff members who explained everything in detail and were both very professional and went out of their way to make sure we were happy.
10. april 2026
Besvarelse fra DFS Furniture - Ipswich
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
the sales lady tina,was very patient…
the sales lady tina,was very patient with us and very helpful.polite and friendly.
16. april 2026
Besvarelse fra DFS Furniture - Ipswich
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
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