I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... Se mere
Virksomheden har svaret
We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... Se mere
Virksomheden har svaret
Fi at the inverness branch helped me to pick a sofa that was right for me and my family. She was extremely helpful and explained everything. I had a cappuccino while we went through the order. It was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Millburn Road, IV2 3TR, Inverness, Storbritannien
- 0333 999 9822
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The salesperson was friendly
The salesperson was friendly, knowledgeable and a joy to deal with.
16. maj 2026
Besvarelse fra DFS Furniture - Inverness
Good afternoon Neil,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very friendly and helpful
Very friendly and helpful. Went out of their way to help me visualise and bring my colour scheme together. Sofa ordered
17. maj 2026
Besvarelse fra DFS Furniture - Inverness
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Knew all the answers to our questions
Knew all the answers to our questions. We dealt with Jennifer and she was fantastic but was greated by another member of staff as we entered. Drinks available and simple ordering process
17. maj 2026
Besvarelse fra DFS Furniture - Inverness
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Jennifer met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very smooth
Extemely friendly, helpful and knowledgeable member of staff called Katerina was of great assistance with our purchase
17. maj 2026
Besvarelse fra DFS Furniture - Inverness
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Friendly staff and great sofas.
The staff are very friendly and patient. They explained everything in simple terms and took the time to explain the whole process to us.
9. maj 2026
Besvarelse fra DFS Furniture - Inverness
Good morning Mike,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Stress free buying exceptional service
Member of staff Jennifer was outstanding so helpful and patient, lovely manner exceptional customer service and helped us make sure it was the right details and measurements for what we were looking for before committing, we are delighted with our experience of buying our couches and Jennifer made the experience stress free and easy for us
16. maj 2026
Besvarelse fra DFS Furniture - Inverness
Good morning Karen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
We had a nice time at DFS inverness…
We had a nice time at DFS inverness with Fisayo yesterday. Detailed explanation with Sofa care and breakdown of price. Kid friendly. Good marketing strategy. We got 15% friends and family discount and interest free credit as well. It’s really an interesting time at DFS yesterday and I recommend this for anybody
15. maj 2026
Besvarelse fra DFS Furniture - Inverness
Good morning John,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Inverness
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The staff were very on Knowledgeable…
The staff were very on Knowledgeable and helpful with any queries I had. 10/10 would recommend
12. maj 2026
Besvarelse fra DFS Furniture - Inverness
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service from the sales team.
Excellent service from the sales team.
Barbara offered a full and excellent service, both for us as the customer, and for DFS.
Good choice and range of sofas
9. maj 2026
Besvarelse fra DFS Furniture - Inverness
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Barbara was very helpful & considerate…
Barbara was very helpful & considerate dealing with us today, from helping us with a VAT exemption form, to giving us refreshments, and then with the purchase of our new cuddle seat. Excellent service, can’t praise her high enough.
10. maj 2026
Besvarelse fra DFS Furniture - Inverness
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
10. maj 2026
Besvarelse fra DFS Furniture - Inverness
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
On entering DFS Inverness branch
On entering DFS Inverness branch, we were approached by a pleasant member of staff who explained how to look up colours of individual pieces of furniture and then we were happily left to browse around the store at our leisure. On deciding to purchase a piece of furniture, we sought out Barbara (who had initially approached us) and she was professional, friendly and thorough at explaining everything involved with the purchase until same was completed. Barbara is an asset to this DFS branch
9. maj 2026
Besvarelse fra DFS Furniture - Inverness
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Very knowledgeable stuff
We went to Dfs to buy new sofa. It's our second time buying sofa from dfs and we really liked our experience
We really liked how knowledgeable Helena was. She helped us to choose perfect sofa for our needs.
9. maj 2026
Besvarelse fra DFS Furniture - Inverness
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were very helpful and made us…
Staff were very helpful and made us feel very comfortable as we debated choosing our new sofa
9. maj 2026
Besvarelse fra DFS Furniture - Inverness
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Inverness
Good afternoon Ian,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Great customer service and various great furniture choices.
I had gone to various furniture places that day and the intention was to have a look and purchase later. When I entered DFS that was the last I visited the staff were welcoming. Especially Fisayo or Fikayo was so warm and patient. She showed me various option and explain patiently. DFS had various options and beauriful pieces. I eneded purchasing more than planned and this was because of the great customer service experience.
4. maj 2026
Besvarelse fra DFS Furniture - Inverness
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
The Inverness branch has great staff members, and a terrific store management.
The Inverness branch have great staff, and were able to have a laugh whilst selling me a wonderful chair.
4. maj 2026
Besvarelse fra DFS Furniture - Inverness
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
So helpful...took me through everything…
So helpful...took me through everything I needed to know...a really friendly team...warm and comfortable setting...took the time to explain everything...couldn't recommend them highly enough...thank you...can't wait to receive my sofas
4. maj 2026
Besvarelse fra DFS Furniture - Inverness
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Inverness
Good afternoon Dave,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.