Our experience was absolutely lovely. Bailey was super helpful and very knowledgeable about everything. Super warm and welcoming and made our experience easy and enjoyable. There was so many ways a... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were left alone to browse round the shop, we approached the sales person when we were ready to make our purchase. The staff were friendly and everyone said hello, Vicky was especially helpful talk... Se mere
Virksomheden har svaret
Me and my partner are moving out into our first home and was looking for a suite and armchair to pick for our new home. We were helped by 2 members of staff who answered all our questions fully and wa... Se mere
Virksomheden har svaret
The sales assistant that served me was most helpful and informative. Especially about the aftercare. Along with the rest of the team. They gave me all the time I needed to make my decision abou... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, Storbritannien
- 0333 999 9733
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely experience in store from…
Lovely experience in store from multiple staff members extremely helpful and no pushy sales tactics
6. april 2026
Besvarelse fra DFS Furniture - Hull
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Hull
What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.
Kind Regards,
Vanessa
DFS Customer Support
We had a very good experience in your…
We had a very good experience in your store. The sales person that sold us the sofa discussed the price and process very well 👍
12. april 2026
Besvarelse fra DFS Furniture - Hull
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
An excellent buying experience
An excellent buying experience, completely relaxed feel no pressure. The few members of over a few visits to store to determine which option I was buying was very helpful. Especially Antonia who completed the sale of my final decision went through everything with fine detail, her customer service was fantastic.
11. april 2026
Besvarelse fra DFS Furniture - Hull
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Hull
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Just remember if you put a bad review…
Just remember if you put a bad review and DFS replys. You get a message for another survey, how have we done. Are they not happy with 1 bad review and want another bad review
9. april 2026
Uopfordret anmeldelse
Besvarelse fra DFS Furniture - Hull
Thank you for sharing your feedback with us. We're truly sorry to hear that you're not satisfied with your experience so far. Unfortunately, your review does not provide much detail, so it's a bit difficult for us to fully understand the issue you're facing. However, we want to assure you that we've looked into your order and can confirm that the Store team is currently in contact with you to help resolve your concerns. If you have any additional information or specific details about your experience that you would like to share, please let us know so we can better assist you and ensure a satisfactory resolution. Your satisfaction is very important to us, and we appreciate your patience while we work to address your concerns.
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Hull
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
they made us feel welcome and explained…
they made us feel welcome and explained everything
10 out off 10
1. april 2026
Besvarelse fra DFS Furniture - Hull
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Hull
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
I had a lovely lady called Mary i rang…
I had a lovely lady called Mary i rang my order through as i had been to the hull shop , save me going back through ,she was so helpfull and absolutely a pleasure to speak to ,she made my ordering easy..thank you Mary she was based in doncaster xxxx
7. april 2026
Besvarelse fra DFS Furniture - Hull
Good morning Ruth,
We appreciate you taking the time to share your experience. We're happy to hear that our staff was helpful and accommodating to your needs. We're glad the process of ordering over the phone was smooth.
Kind regards,
Lia
DFS Customer Support
Really good service and patient attentive customer care
We had to make a few visits here due to measuring issues and classic constant changing of mind..
We spoke with a few members of the staff, the store manager (we didn’t take his name), Vicky and also Paul R (another one) but it was Charlotte who spent a lot of time with us, going through every measurement, orientation, colour and cushion.. She did a great job of advising us on the options and helped us every step of the way..
Just looking forward to sitting on them now.
Thanks.
6. april 2026
Besvarelse fra DFS Furniture - Hull
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Highly recommend
Highly recommend. Customer service was excellent. Explaining everything in detail.
4. april 2026
Besvarelse fra DFS Furniture - Hull
Good Morning Jacky,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Besvarelse fra DFS Furniture - Hull
Good morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
The lady that served us was extremely…
The lady that served us was extremely helpful polite and very informative. I feel she went above and beyond. I think her name was Antonia.
3. april 2026
Besvarelse fra DFS Furniture - Hull
Good afternoon Lee,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
The sales advisor Mel was very patient…
The sales advisor Mel was very patient with me as this was our second visit in a few days
She explained every detail and took time with us
I was very undecided
this is my 4 sofa from DFS never had any issues at all
Thanks again Mel 🥳🥳 very satisfied customers.
2. april 2026
Besvarelse fra DFS Furniture - Hull
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Besvarelse fra DFS Furniture - Hull
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great customer service
A great experience from start to finish. Me and my partner went into the store looking for the perfect sofa and we were very successful. A big shout out to Paul and Amelia who were so helpful with our purchase. With being first time buyers looking for our first sofa, we didn’t really know where to start, but they made it a whole lot easier. Due to the high level of customer service, we also bought a mattress too so we managed to get a few things sorted in the same day. We would definitely recommend this place.
4. april 2026
Besvarelse fra DFS Furniture - Hull
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Phil was very and pleasent at the Hull…
Phil was very and pleasent at the Hull St Andrews Quay store, he was highly informative and knowledgeable about the sofa, delivery and after care, an all round good experience.
4. april 2026
Besvarelse fra DFS Furniture - Hull
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really good experience
Really good experience, no pushy sales people.
Kurtis and Paul who dealt with our purchases today were very polite and professional would definitely buy from DFS again.
4. april 2026
Besvarelse fra DFS Furniture - Hull
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine A
DFS Central Customer Support
Great service
Wonderful staff friendly and helpful went into detail about all the services that was available. I would definitely go there in the future
4. april 2026
Besvarelse fra DFS Furniture - Hull
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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